TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from so easy to do The only way to do your taxes is turbotax. I have been with them almost 10 years it feels
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax review The turbo tax live was a WASTE of my money. I figured out the problem myself. She stated she was going to book me an appointment with someone else. But she never came back, I waited over an hour for her to come back. And NOTHING. Will never use them again. I only used them because a friend recommend me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax Made Simple Simple process and easy to follow. Have used for last several years and plan to continue in the future years
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax is not Free Turbo Tax constantly boasts that they do not have fees. They do taxes for "free". We are all smart enough to know that typically means the fees are hidden. Ok fine...but now you can't file unless you bump to the "Deluxe" for $60. But then at the end they also charged $40 for the state. After that they added another $40 since I am paying by taking it out of my refund....$150 to use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from WHITNEY IS FANTASTIC! HELPED ME OUT SO MUCH! I HAD AN OPPORTUNITY TO SPEAK TO WHITNEY WHILE FILING MY TAXES. SHE WAS SO WONDERFUL TO SPEAK WITH AND SHE HELPED ME OUT SO MUCH! GOD BLESS HER!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best I’ve used turbo tax for 7 or more years and they are awesome
Date published: 2021-02-24
Rated 2 out of 5 by from Ehh....Too many charges I like Turbo Tax however I don't like paying $40 for a state return (which should include the efile charge) and then get charged another $20 to efile the state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Great was to do taxes...15th year doing this way Total time including document collection less that 5 hours. This includes 7 streams of retirement income plus brokerage statements. Importing is great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Engaged with operator was helpful. Simple an easy.
Date published: 2021-02-24
Rated 4 out of 5 by from 5 Years Simple to use , Get through my taxes quick and get my return in a few weeks every time.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1425
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from so easy to do The only way to do your taxes is turbotax. I have been with them almost 10 years it feels
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax review The turbo tax live was a WASTE of my money. I figured out the problem myself. She stated she was going to book me an appointment with someone else. But she never came back, I waited over an hour for her to come back. And NOTHING. Will never use them again. I only used them because a friend recommend me.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbotax Made Simple Simple process and easy to follow. Have used for last several years and plan to continue in the future years
Date published: 2021-02-24
Rated 1 out of 5 by from Turbo Tax is not Free Turbo Tax constantly boasts that they do not have fees. They do taxes for "free". We are all smart enough to know that typically means the fees are hidden. Ok fine...but now you can't file unless you bump to the "Deluxe" for $60. But then at the end they also charged $40 for the state. After that they added another $40 since I am paying by taking it out of my refund....$150 to use TurboTax.
Date published: 2021-02-24
Rated 5 out of 5 by from WHITNEY IS FANTASTIC! HELPED ME OUT SO MUCH! I HAD AN OPPORTUNITY TO SPEAK TO WHITNEY WHILE FILING MY TAXES. SHE WAS SO WONDERFUL TO SPEAK WITH AND SHE HELPED ME OUT SO MUCH! GOD BLESS HER!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is the best I’ve used turbo tax for 7 or more years and they are awesome
Date published: 2021-02-24
Rated 2 out of 5 by from Ehh....Too many charges I like Turbo Tax however I don't like paying $40 for a state return (which should include the efile charge) and then get charged another $20 to efile the state return.
Date published: 2021-02-24
Rated 5 out of 5 by from Great was to do taxes...15th year doing this way Total time including document collection less that 5 hours. This includes 7 streams of retirement income plus brokerage statements. Importing is great.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome Engaged with operator was helpful. Simple an easy.
Date published: 2021-02-24
Rated 4 out of 5 by from 5 Years Simple to use , Get through my taxes quick and get my return in a few weeks every time.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 1425