TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from Easy but creepy The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Time I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by from You are the gov't free option. How can you charge? I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Wish UI could create user confidence While relatively straight-forward, I was still nervous filing. Hopefull it works out!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax confusing this year. Worked well before. Seems more complicated this year. I contacted Katherine for help and she was great. So hopefully it's all okay.
Date published: 2023-04-17
Rated 1 out of 5 by from !!Is it not integrated with QuickBooks Online!! Purchasing the off line version of quickbooks instead of the online one should not be necessary to import information from quickbooks. Feels dishonest, integration at tax time was a selling point for quickbooks
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax review easy to navigate, easy to access prior year's tax info
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1408
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Easy but creepy The constant prompting to "upgrade" to a live person was annoying. I paid for the "Max" services but the consent to give my information to a third-party was creepy and I did not consent.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I've been using Turbo Tax for many years and the returns are always accurate
Date published: 2023-04-17
Rated 5 out of 5 by from Tax Time I prepared my Taxes with Turbo Tax and I have for a long time. the product is very easy to use.
Date published: 2023-04-17
Rated 5 out of 5 by from Thank you I had forgotten to do my taxes until last minute and I appreciate the ease with which I can do it on turbotax
Date published: 2023-04-17
Rated 1 out of 5 by from You are the gov't free option. How can you charge? I have a 1099-NEC this year and there was no way to file without being charged astronomically for the premium option and then to file individually with 3 states. This is disgraceful.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is awesome Excellent service, quick and easy, a bit expensive, but this is the way I file every year.
Date published: 2023-04-17
Rated 4 out of 5 by from Wish UI could create user confidence While relatively straight-forward, I was still nervous filing. Hopefull it works out!
Date published: 2023-04-17
Rated 5 out of 5 by from Turbotax confusing this year. Worked well before. Seems more complicated this year. I contacted Katherine for help and she was great. So hopefully it's all okay.
Date published: 2023-04-17
Rated 1 out of 5 by from !!Is it not integrated with QuickBooks Online!! Purchasing the off line version of quickbooks instead of the online one should not be necessary to import information from quickbooks. Feels dishonest, integration at tax time was a selling point for quickbooks
Date published: 2023-04-17
Rated 5 out of 5 by from turbo tax review easy to navigate, easy to access prior year's tax info
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 1408