TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy as Pie! This was our first time using Turbo Tax. It was easier and faster than we thought it would be.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is accurate and Easy! Download ability and Quicken integration along with affordability Great!
Date published: 2021-03-01
Rated 4 out of 5 by from Even I could do it I had a problem filing, reviewed for free and fixed
Date published: 2021-03-01
Rated 5 out of 5 by from I love TURBO TAX I will only file through turbo tax, its so easy and convenient! I have gotten online help through chat and talked to a agent over the phone.
Date published: 2021-03-01
Rated 5 out of 5 by from So much easier I hate doing my taxes, even with a refund. This was a breeze.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and accurate Most important that's it's up2Date with all the new laws
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome. Super easy and quick It was the first time I filed my taxes on my own and the tax expert was a tremendous help, she helped calm my nerves and helped answer all my questions.
Date published: 2021-03-01
Rated 3 out of 5 by from Getting on the expensive side Getting to expensive to use you. Going somewhere else next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome I kept getting an error code and the online expert Jackie got it fixed within a couple hours. Great program and great customer service
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo Tax needs improvement When reviewing part of the documents I noticed the state was incorrect for my address which was imported from my broker statement. I tried to manually change this but it wouldn't allow me to edit the form. This meant I kept getting an error and wasn't able to file electronically. I pay for this service so I can file electronically so this feels like I didn't get what entirely what I paid for.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy as Pie! This was our first time using Turbo Tax. It was easier and faster than we thought it would be.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is accurate and Easy! Download ability and Quicken integration along with affordability Great!
Date published: 2021-03-01
Rated 4 out of 5 by from Even I could do it I had a problem filing, reviewed for free and fixed
Date published: 2021-03-01
Rated 5 out of 5 by from I love TURBO TAX I will only file through turbo tax, its so easy and convenient! I have gotten online help through chat and talked to a agent over the phone.
Date published: 2021-03-01
Rated 5 out of 5 by from So much easier I hate doing my taxes, even with a refund. This was a breeze.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and accurate Most important that's it's up2Date with all the new laws
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is awesome. Super easy and quick It was the first time I filed my taxes on my own and the tax expert was a tremendous help, she helped calm my nerves and helped answer all my questions.
Date published: 2021-03-01
Rated 3 out of 5 by from Getting on the expensive side Getting to expensive to use you. Going somewhere else next year.
Date published: 2021-03-01
Rated 5 out of 5 by from Awesome I kept getting an error code and the online expert Jackie got it fixed within a couple hours. Great program and great customer service
Date published: 2021-03-01
Rated 2 out of 5 by from Turbo Tax needs improvement When reviewing part of the documents I noticed the state was incorrect for my address which was imported from my broker statement. I tried to manually change this but it wouldn't allow me to edit the form. This meant I kept getting an error and wasn't able to file electronically. I pay for this service so I can file electronically so this feels like I didn't get what entirely what I paid for.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1345