TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from turbo was easy and simple This was my first time trying to use this service . So far it was easy and-handle greatly. keep on making-things simple for us easy
Date published: 2021-03-01
Rated 5 out of 5 by from Better than Ever Turbo Tax just keeps getting easier to use every year with thorough oversight covering every possible item that could be entered. Like the ability to "go it alone" or "go by their sequence of questions that covers every topic and question."
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best Once again TurboTax makes filing Federal income tax forms so very easy. I feel very secure in the information entered and filed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use guided me to the correct forms; did an online chat to answer questions plus talked on the phone. Both were friendly and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Great! I have been using for years Turbo Tax, it makes my life much easier
Date published: 2021-03-01
Rated 5 out of 5 by from makes my taxes prepare so so so easy i followed directions--and have much data from last year---and my tax returns are same for some years.
Date published: 2021-03-01
Rated 4 out of 5 by from Good for free Once I was able to log-in the free product was fairly easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from The BEST!! I've used Turbo Tax for over 10 years. Always user friendly and always available help support to better explain things. Feel 100% confident every year I've used Turbo Tax. All this at a very fair price!
Date published: 2021-03-01
Rated 5 out of 5 by from Awsome I filed my returns all by myself ! I will use turbo tax again next year.
Date published: 2021-03-01
Rated 2 out of 5 by from Took my money and didn't file my taxes I filed through turbo tax on the 29th of January. I went through all the proper promation to maybe get a different result, and as I get logged in, I click into my 2020 refund and I got prompted to then enter my drivers license information and complete my E-file. Which was never an option when I initially completed my order with this website. I have used turbo tax to file for the past 2 years and have not run into this issue before. As long as I get my money I am not really all that upset. However, it is quite Irritating that my money was taken out of my account to pay for a process that had not even been completed by turbo taxcesses to file via the website. I input all the card information and paid the $40 to file and even received an email with my order confirmation saying all was good to go and that all I needed was to wait for my refund. I kept checking periodically after February 12th for the status of my refund via the IRS website and kept coming back with they could not find my return. So I decided to log back into turbo tax and see if I could gather more infor.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1304
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo was easy and simple This was my first time trying to use this service . So far it was easy and-handle greatly. keep on making-things simple for us easy
Date published: 2021-03-01
Rated 5 out of 5 by from Better than Ever Turbo Tax just keeps getting easier to use every year with thorough oversight covering every possible item that could be entered. Like the ability to "go it alone" or "go by their sequence of questions that covers every topic and question."
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is the best Once again TurboTax makes filing Federal income tax forms so very easy. I feel very secure in the information entered and filed.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is easy to use guided me to the correct forms; did an online chat to answer questions plus talked on the phone. Both were friendly and helpful
Date published: 2021-03-01
Rated 5 out of 5 by from Easy and Great! I have been using for years Turbo Tax, it makes my life much easier
Date published: 2021-03-01
Rated 5 out of 5 by from makes my taxes prepare so so so easy i followed directions--and have much data from last year---and my tax returns are same for some years.
Date published: 2021-03-01
Rated 4 out of 5 by from Good for free Once I was able to log-in the free product was fairly easy to navigate.
Date published: 2021-03-01
Rated 5 out of 5 by from The BEST!! I've used Turbo Tax for over 10 years. Always user friendly and always available help support to better explain things. Feel 100% confident every year I've used Turbo Tax. All this at a very fair price!
Date published: 2021-03-01
Rated 5 out of 5 by from Awsome I filed my returns all by myself ! I will use turbo tax again next year.
Date published: 2021-03-01
Rated 2 out of 5 by from Took my money and didn't file my taxes I filed through turbo tax on the 29th of January. I went through all the proper promation to maybe get a different result, and as I get logged in, I click into my 2020 refund and I got prompted to then enter my drivers license information and complete my E-file. Which was never an option when I initially completed my order with this website. I have used turbo tax to file for the past 2 years and have not run into this issue before. As long as I get my money I am not really all that upset. However, it is quite Irritating that my money was taken out of my account to pay for a process that had not even been completed by turbo taxcesses to file via the website. I input all the card information and paid the $40 to file and even received an email with my order confirmation saying all was good to go and that all I needed was to wait for my refund. I kept checking periodically after February 12th for the status of my refund via the IRS website and kept coming back with they could not find my return. So I decided to log back into turbo tax and see if I could gather more infor.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1304