TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from TurboTax itself is great. The tax portion of TurboTax is great, but it's gotten very expensive to eFile through the program, it addition to it seeming like they're trying to ding you for everything. This year, I think I had to click no on purchasing the "Max" service at least 7 times, they just kept pitching on it.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Everything was simple and easy.. Still got rejected
Date published: 2021-03-02
Rated 5 out of 5 by from Dependable as always - year after year! Could not ask for a more simple straight forward organized approach to completing my returns - especially as a non-accounting type person!
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy I love using TurboTax, its so easy to use! Especially for someone like me, who knows absolutely nothing about taxes.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax Not as bad as I thought it would be to do it online
Date published: 2021-03-02
Rated 4 out of 5 by from very helpful The live experts were very friendly and informative.
Date published: 2021-03-02
Rated 4 out of 5 by from OK IRA QUESTION COULD BE SIMPLER??????????????????????
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome I really like it, very helpful and people very nice
Date published: 2021-03-02
Rated 5 out of 5 by from So easy to use I felt like the interface was intuitive and seamless. I also like the fades in between sections. The little colloquialisms add the human touch.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is "Exciting" My experience with turbotax has been a great one. I have been using the service for around 5 years and each year there is a great update to the feature that makes the process better.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1283
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from TurboTax itself is great. The tax portion of TurboTax is great, but it's gotten very expensive to eFile through the program, it addition to it seeming like they're trying to ding you for everything. This year, I think I had to click no on purchasing the "Max" service at least 7 times, they just kept pitching on it.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Everything was simple and easy.. Still got rejected
Date published: 2021-03-02
Rated 5 out of 5 by from Dependable as always - year after year! Could not ask for a more simple straight forward organized approach to completing my returns - especially as a non-accounting type person!
Date published: 2021-03-02
Rated 5 out of 5 by from Super Easy I love using TurboTax, its so easy to use! Especially for someone like me, who knows absolutely nothing about taxes.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax Not as bad as I thought it would be to do it online
Date published: 2021-03-02
Rated 4 out of 5 by from very helpful The live experts were very friendly and informative.
Date published: 2021-03-02
Rated 4 out of 5 by from OK IRA QUESTION COULD BE SIMPLER??????????????????????
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome I really like it, very helpful and people very nice
Date published: 2021-03-02
Rated 5 out of 5 by from So easy to use I felt like the interface was intuitive and seamless. I also like the fades in between sections. The little colloquialisms add the human touch.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax is "Exciting" My experience with turbotax has been a great one. I have been using the service for around 5 years and each year there is a great update to the feature that makes the process better.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1283