TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax gets easier every year More INTUITive every year. Super easy to complete this year
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible to work with, needs override Requires either inaccurate information or overpayment in at least one case; the lack of manual overrides to let the filer correct for the program's inadequacies is maddening. Experience has only gotten worse over the many years I've used it. High price to file, minimal value added. I am tired of Intuit.
Date published: 2023-04-18
Rated 1 out of 5 by from Filing Taxes should be free Government knows how much you owe. Turbo Tax should not be charging us to file taxes
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes it so easy We use TurboTax every year. It gets faster and easier. Happy to save money this way but still feel like we are in control of our taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! It's really user friendly and quick to go through.
Date published: 2023-04-18
Rated 5 out of 5 by from Another year completed Everything went smooth. This is my tenth year with Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by from Tough to scroll The help column on the right wasn't scroll-able. The scrolling for the whole page covered the scrolling for the help column. It was super frustrating. I don't remember having this issue in previous years. It made the experience less accessible.
Date published: 2023-04-18
Rated 4 out of 5 by from Yay Turbo Tax Process is streamlined and has great tips along the way!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax takes the stress away I was able to maximise my return due to the extra information and questions it asks It is about 1hr time if you have all the w2 and other forms in place. Very smooth process
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use East to use and helps remind you of thing to double check.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1266
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax gets easier every year More INTUITive every year. Super easy to complete this year
Date published: 2023-04-18
Rated 1 out of 5 by from Terrible to work with, needs override Requires either inaccurate information or overpayment in at least one case; the lack of manual overrides to let the filer correct for the program's inadequacies is maddening. Experience has only gotten worse over the many years I've used it. High price to file, minimal value added. I am tired of Intuit.
Date published: 2023-04-18
Rated 1 out of 5 by from Filing Taxes should be free Government knows how much you owe. Turbo Tax should not be charging us to file taxes
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax makes it so easy We use TurboTax every year. It gets faster and easier. Happy to save money this way but still feel like we are in control of our taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome! It's really user friendly and quick to go through.
Date published: 2023-04-18
Rated 5 out of 5 by from Another year completed Everything went smooth. This is my tenth year with Turbo Tax.
Date published: 2023-04-18
Rated 3 out of 5 by from Tough to scroll The help column on the right wasn't scroll-able. The scrolling for the whole page covered the scrolling for the help column. It was super frustrating. I don't remember having this issue in previous years. It made the experience less accessible.
Date published: 2023-04-18
Rated 4 out of 5 by from Yay Turbo Tax Process is streamlined and has great tips along the way!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax takes the stress away I was able to maximise my return due to the extra information and questions it asks It is about 1hr time if you have all the w2 and other forms in place. Very smooth process
Date published: 2023-04-18
Rated 4 out of 5 by from Easy to use East to use and helps remind you of thing to double check.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1266