TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from TurboTax is ok I had trouble filing in the end after several attempts. Also kept trying to sell me upgrades when I didn't need them.
Date published: 2023-04-18
Rated 4 out of 5 by from Thanks for making it easy! Took less than an hour. I loved the race mode, which made it feel like a game.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for over 12 years. This year for the first time I downloaded the Premier Version directly onto my computer. The Turbo Tax product was easy to use. The way the program is designed you simply need to follow the step-by-step instructions and even complex areas of the tax law are a piece of cake. I highly recommend Turbo Tax you just need to follow the instructions and you can be like me and have a timely filed tax return that includes complex areas of the tax code that I feel were properly addressed. I am planning on using Turbo Tax henceforth.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is too easy Great tool, that makes filing taxes very fast, and easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from Much Improved Everything was much faster this year for me and I SUPER appreciate the bonus progress bar on top. Wording in explanations seemed to be clearer as well. The only thing was I did have to search for how to put in my estimated tax payments, which surprised me that that didn't come up naturally after I said I would have to pay them. However, the search bar took me easily to where I needed to go. Much better than last year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax IS AWESOME! I hate accounting, despise doing taxes every year, really hate paying accountants whose only interest is protecting their own. Turbo makes it easy, not painless, but as painless as it can be! Guides you through everything, maximizes returns better than any accountant!
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Turbotax is easy and worth not having to hassle with a tax person
Date published: 2023-04-18
Rated 5 out of 5 by from Long time customer! This is my ninth year so obviously I am happy with the service. :)
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is very easy to use I use Turbo Tax Every year because it is easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Switched over from a competitor - glad I did! Initially I went through another tax prep service that ended up tacking on almost $300 worth of fees that were required to file, despite claiming to be $55 the entire time I was working. The numbers also didn't seem right so I decided it was worth it to go through Turbo Tax and double check. Not only was Turbo Tax very upfront about costs and throughout the entire process explaining the benefit of the additions without pushing them, but they ended up finding HUNDREDS of dollars in deductions this other service missed. The other service also left me scratching my head at what should have been a very easy return and Turbo Tax couldn't have been more clear. Only regret is that I didn't START with Turbo Tax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1251
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is ok I had trouble filing in the end after several attempts. Also kept trying to sell me upgrades when I didn't need them.
Date published: 2023-04-18
Rated 4 out of 5 by from Thanks for making it easy! Took less than an hour. I loved the race mode, which made it feel like a game.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Great I have used Turbo Tax for over 12 years. This year for the first time I downloaded the Premier Version directly onto my computer. The Turbo Tax product was easy to use. The way the program is designed you simply need to follow the step-by-step instructions and even complex areas of the tax law are a piece of cake. I highly recommend Turbo Tax you just need to follow the instructions and you can be like me and have a timely filed tax return that includes complex areas of the tax code that I feel were properly addressed. I am planning on using Turbo Tax henceforth.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is too easy Great tool, that makes filing taxes very fast, and easy to use.
Date published: 2023-04-18
Rated 4 out of 5 by from Much Improved Everything was much faster this year for me and I SUPER appreciate the bonus progress bar on top. Wording in explanations seemed to be clearer as well. The only thing was I did have to search for how to put in my estimated tax payments, which surprised me that that didn't come up naturally after I said I would have to pay them. However, the search bar took me easily to where I needed to go. Much better than last year.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax IS AWESOME! I hate accounting, despise doing taxes every year, really hate paying accountants whose only interest is protecting their own. Turbo makes it easy, not painless, but as painless as it can be! Guides you through everything, maximizes returns better than any accountant!
Date published: 2023-04-18
Rated 5 out of 5 by from So Easy Turbotax is easy and worth not having to hassle with a tax person
Date published: 2023-04-18
Rated 5 out of 5 by from Long time customer! This is my ninth year so obviously I am happy with the service. :)
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is very easy to use I use Turbo Tax Every year because it is easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by from Switched over from a competitor - glad I did! Initially I went through another tax prep service that ended up tacking on almost $300 worth of fees that were required to file, despite claiming to be $55 the entire time I was working. The numbers also didn't seem right so I decided it was worth it to go through Turbo Tax and double check. Not only was Turbo Tax very upfront about costs and throughout the entire process explaining the benefit of the additions without pushing them, but they ended up finding HUNDREDS of dollars in deductions this other service missed. The other service also left me scratching my head at what should have been a very easy return and Turbo Tax couldn't have been more clear. Only regret is that I didn't START with Turbo Tax.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1251