TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from One Glitch Overall I was pleased with Turbo Tax once again. My only complaint, and its a big one, Is that I had a repeated issue on the review area. I ended up having to pay $90 to speak to a pro, who immediately told me that the issue I was having, A schedule C form that was not part of my return, was a known glitch in the software. She immediately resolved the issue. I have a problem having to pay $90 to resolve an issue that was known to your company. It sounds a bit unfair to me!!
Date published: 2021-03-01
Rated 5 out of 5 by from Fourth year using TurboTax I love using turbo tax, so fast and easy. This year was a little more confusing with entering the information because for some reason it kept changing to a previous job. I figured out how to fix it and every time I needed help, it was fast and they were so helpful!
Date published: 2021-03-01
Rated 4 out of 5 by from good getting a little complicated and when using live chat it was a questions and answers session
Date published: 2021-03-01
Rated 5 out of 5 by from Quick and easy It was quick, easy, and simple. Something everyone should look forward to. Don't let H&R block rob you. Do a little research and learn about your taxes. Save yourself time and a headache dealing with the "professionals".
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax was fast and easy! So happy i dont have to go to the Accountant to get my taxes done! Turbo Tax was fast and easy!
Date published: 2021-03-01
Rated 5 out of 5 by from great experience quick easy helpful. feel confident in filing for myself and family while understanding what im doing.
Date published: 2021-03-01
Rated 5 out of 5 by from ALWAYS DONE RIGHT I LOVE DOING MY TAXES WITH TURBO TAX, I NEVER FEEL ALONE!
Date published: 2021-03-01
Rated 5 out of 5 by from Helpful & relible software I find TT easy to use and reliable. I like the fact you can look-up questions and usually find your answer.
Date published: 2021-03-01
Rated 1 out of 5 by from Turbo Tax has lost its edge I have been a customer for eight years. Every year is worse. Turbo tax's clunky animations and excessive clicking has mde it frustrating to use. Next year if it is not fixed I will be using another software program. You are a professional software package, if you want to compete with H&R Block you will lose. Keep it professional or I am gone.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was free!!! no better review then what I gave in the title. I did not have to pay anything. To file taxes not pay and receive money this is the reason why I have used turbo tax exclusively for the last five years.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1249
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from One Glitch Overall I was pleased with Turbo Tax once again. My only complaint, and its a big one, Is that I had a repeated issue on the review area. I ended up having to pay $90 to speak to a pro, who immediately told me that the issue I was having, A schedule C form that was not part of my return, was a known glitch in the software. She immediately resolved the issue. I have a problem having to pay $90 to resolve an issue that was known to your company. It sounds a bit unfair to me!!
Date published: 2021-03-01
Rated 5 out of 5 by from Fourth year using TurboTax I love using turbo tax, so fast and easy. This year was a little more confusing with entering the information because for some reason it kept changing to a previous job. I figured out how to fix it and every time I needed help, it was fast and they were so helpful!
Date published: 2021-03-01
Rated 4 out of 5 by from good getting a little complicated and when using live chat it was a questions and answers session
Date published: 2021-03-01
Rated 5 out of 5 by from Quick and easy It was quick, easy, and simple. Something everyone should look forward to. Don't let H&R block rob you. Do a little research and learn about your taxes. Save yourself time and a headache dealing with the "professionals".
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax was fast and easy! So happy i dont have to go to the Accountant to get my taxes done! Turbo Tax was fast and easy!
Date published: 2021-03-01
Rated 5 out of 5 by from great experience quick easy helpful. feel confident in filing for myself and family while understanding what im doing.
Date published: 2021-03-01
Rated 5 out of 5 by from ALWAYS DONE RIGHT I LOVE DOING MY TAXES WITH TURBO TAX, I NEVER FEEL ALONE!
Date published: 2021-03-01
Rated 5 out of 5 by from Helpful & relible software I find TT easy to use and reliable. I like the fact you can look-up questions and usually find your answer.
Date published: 2021-03-01
Rated 1 out of 5 by from Turbo Tax has lost its edge I have been a customer for eight years. Every year is worse. Turbo tax's clunky animations and excessive clicking has mde it frustrating to use. Next year if it is not fixed I will be using another software program. You are a professional software package, if you want to compete with H&R Block you will lose. Keep it professional or I am gone.
Date published: 2021-03-01
Rated 5 out of 5 by from turbo tax was free!!! no better review then what I gave in the title. I did not have to pay anything. To file taxes not pay and receive money this is the reason why I have used turbo tax exclusively for the last five years.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1249