TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is okay Turbo Tax shows commercials stating anyone can do it but you have to know what you are doing. I feel Turbo Tax is only for basic taxes unless you know how to operate tax software without paying a large amount for tax return.
Date published: 2021-03-01
Rated 5 out of 5 by from Absolutely fuego Turbo tax is easy and fast to use I was able to get my returns done very fast
Date published: 2021-03-01
Rated 5 out of 5 by from Easy peasy Format was simple and clear. Each step was very easy to understand. The website and walk through for e filing was amazing and made a stressful process go smoothly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow I tried to engage in an expert but changed my mind!
Date published: 2021-03-01
Rated 3 out of 5 by from pandemic costly Cost to mush this year to file my own taxes and use self employment option.
Date published: 2021-03-01
Rated 1 out of 5 by from I am so disappointed I would not have even considered using this service if I didn't think it would be free. Apparently the only reason it was not free for me and I had to pay for the deluxe package was because of an HRA. That is ridiculous. So you don't even know how much this is going to cost you until you have wasted tons of time filling everything out. On top of that, they do not inform you that choosing the "deduct cost from federal refund" option costs $40 until you have completed filling out all of the information. Once again, had I known that I would not have chosen that option. Incredibly frustrating process with unclear pricing. I ended up paying twice as much to file on here (along with 2 hours of pure frustration) than I paid last year to have an accountant file for me. Huge waste of time and money. There is no way I will use this service again.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Thank you for everything. Great help and Great service.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Easy to use, quick, user friendly.... Will def. Use again
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax It was easy, Just makes you do things over and over when you already did it.
Date published: 2021-03-01
Rated 5 out of 5 by from Pretty easy Even just the free version, which i use, is easy to go through and has a help button for every little thing.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1241
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is okay Turbo Tax shows commercials stating anyone can do it but you have to know what you are doing. I feel Turbo Tax is only for basic taxes unless you know how to operate tax software without paying a large amount for tax return.
Date published: 2021-03-01
Rated 5 out of 5 by from Absolutely fuego Turbo tax is easy and fast to use I was able to get my returns done very fast
Date published: 2021-03-01
Rated 5 out of 5 by from Easy peasy Format was simple and clear. Each step was very easy to understand. The website and walk through for e filing was amazing and made a stressful process go smoothly.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to follow I tried to engage in an expert but changed my mind!
Date published: 2021-03-01
Rated 3 out of 5 by from pandemic costly Cost to mush this year to file my own taxes and use self employment option.
Date published: 2021-03-01
Rated 1 out of 5 by from I am so disappointed I would not have even considered using this service if I didn't think it would be free. Apparently the only reason it was not free for me and I had to pay for the deluxe package was because of an HRA. That is ridiculous. So you don't even know how much this is going to cost you until you have wasted tons of time filling everything out. On top of that, they do not inform you that choosing the "deduct cost from federal refund" option costs $40 until you have completed filling out all of the information. Once again, had I known that I would not have chosen that option. Incredibly frustrating process with unclear pricing. I ended up paying twice as much to file on here (along with 2 hours of pure frustration) than I paid last year to have an accountant file for me. Huge waste of time and money. There is no way I will use this service again.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo tax is great Thank you for everything. Great help and Great service.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy to use Easy to use, quick, user friendly.... Will def. Use again
Date published: 2021-03-01
Rated 3 out of 5 by from Turbo Tax It was easy, Just makes you do things over and over when you already did it.
Date published: 2021-03-01
Rated 5 out of 5 by from Pretty easy Even just the free version, which i use, is easy to go through and has a help button for every little thing.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1241