TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from TurboTax Business is great I have been using TurboTax Business for the past several years. It takes a bit of mental exercise, but is very usable for the average business owner.
Date published: 2021-02-25
Rated 5 out of 5 by from I can't believe how easy it was! It was easy and kind of fun! It linked up to my banks etc...overall a great site!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use They were all helpful in getting my agi from my 2019 taxes
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy TurboTax makes doing taxes so easy! I am a new small business owner and this made things so incredibly simple and easy.
Date published: 2021-02-25
Rated 3 out of 5 by from So many bugs and problems this year Needed to file form 7202 electronically but TT didn't allow for it, even though IRS guidance says it can be done, according to IRS.gov. Also kept getting a circular error that wouldn't allow me to link my business to my Schedule C. Also TT kept saying I'd deferred social security payments last year, but did not. Not being able to file 7202 electronically was the last straw. Will probably NOT use TT from here on.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbotax informs unexpected forms expert helped with problem of "foreign pensions" without 1099's. Also sale of rental property showed unexpected important details to consider. It would be helpful to be able to see a 1040 and form draft while inputting info.
Date published: 2021-02-25
Rated 5 out of 5 by from Really simple to use Very easy and intuative. Will use in the future for sure
Date published: 2021-02-25
Rated 3 out of 5 by from Federal is okay, State is iffy Simple Federal filing is fine even with itemized deductions (Sched A). MA State filing is confusing and often difficult. Also, on the Federal return when going from Married Filing Joint where "he" is the first name listed to filing Single because the spouse died is very bad. I don't know who QA'd this software, but they did a pretty bad job for unusual circumstances.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax 2020 It was good experience but some software format and changes were hard to navigate and I would have not done without help of your phone representatives they are great help and were knowledgeable.
Date published: 2021-02-25
Rated 4 out of 5 by from GREAT Very easy but a bit too pricey since my tax returns aren't that much anyways.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1229
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax Business is great I have been using TurboTax Business for the past several years. It takes a bit of mental exercise, but is very usable for the average business owner.
Date published: 2021-02-25
Rated 5 out of 5 by from I can't believe how easy it was! It was easy and kind of fun! It linked up to my banks etc...overall a great site!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy to use They were all helpful in getting my agi from my 2019 taxes
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy TurboTax makes doing taxes so easy! I am a new small business owner and this made things so incredibly simple and easy.
Date published: 2021-02-25
Rated 3 out of 5 by from So many bugs and problems this year Needed to file form 7202 electronically but TT didn't allow for it, even though IRS guidance says it can be done, according to IRS.gov. Also kept getting a circular error that wouldn't allow me to link my business to my Schedule C. Also TT kept saying I'd deferred social security payments last year, but did not. Not being able to file 7202 electronically was the last straw. Will probably NOT use TT from here on.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbotax informs unexpected forms expert helped with problem of "foreign pensions" without 1099's. Also sale of rental property showed unexpected important details to consider. It would be helpful to be able to see a 1040 and form draft while inputting info.
Date published: 2021-02-25
Rated 5 out of 5 by from Really simple to use Very easy and intuative. Will use in the future for sure
Date published: 2021-02-25
Rated 3 out of 5 by from Federal is okay, State is iffy Simple Federal filing is fine even with itemized deductions (Sched A). MA State filing is confusing and often difficult. Also, on the Federal return when going from Married Filing Joint where "he" is the first name listed to filing Single because the spouse died is very bad. I don't know who QA'd this software, but they did a pretty bad job for unusual circumstances.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax 2020 It was good experience but some software format and changes were hard to navigate and I would have not done without help of your phone representatives they are great help and were knowledgeable.
Date published: 2021-02-25
Rated 4 out of 5 by from GREAT Very easy but a bit too pricey since my tax returns aren't that much anyways.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1229