TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Carl W from
Another year using a great product
Everything went smooth, I have been using the service for years. Very well designed and user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
CantPar1 from
Great product and ease of use!
Great product and it guides you through the return very efficiently!
Date published: 2023-04-18
Rated 4 out of 5 by
Chuck9999999999999999 from
Very Good
I would like to see the Home Office thing cleaned up. It is too confusing to remember which items I am entering as full amounts, and which I am entering pro-rata. It would be better to have the user (me) enter all the figures in their full amount along the left column of a mini spreadsheet, and the app break those amounts out in columns B (House) and C (Office). You guys have done some amazing stuff with this thing, and that should be a piece of cake.
Date published: 2023-04-18
Rated 5 out of 5 by
Azim22 from
TURBO TAX 2022
THE LIVE expert, Ruby is excellent. I use TurboTax every year and always I find good support.
Date published: 2023-04-18
Rated 5 out of 5 by
Tony064 from
Turbo Tax is great
Turbo Tax is awesome. I was able to maximize my refund. The process is simple.
Date published: 2023-04-18
Rated 1 out of 5 by
NA is too short LOL from
Used 10 years, but likely the last year
If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by
JOSHL1978 from
$260 I should of hired an accountant
Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by
BJackson13306 from
TuboTax was outstanding
The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by
Boro1984 from
Love Turbo Tax
Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by
Rgna from
It's good if your taxes are fairly simple
If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
All TurboTax® Offerings Reviews - Page 1228
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Carl W from
Another year using a great product
Everything went smooth, I have been using the service for years. Very well designed and user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
CantPar1 from
Great product and ease of use!
Great product and it guides you through the return very efficiently!
Date published: 2023-04-18
Rated 4 out of 5 by
Chuck9999999999999999 from
Very Good
I would like to see the Home Office thing cleaned up. It is too confusing to remember which items I am entering as full amounts, and which I am entering pro-rata. It would be better to have the user (me) enter all the figures in their full amount along the left column of a mini spreadsheet, and the app break those amounts out in columns B (House) and C (Office). You guys have done some amazing stuff with this thing, and that should be a piece of cake.
Date published: 2023-04-18
Rated 5 out of 5 by
Azim22 from
TURBO TAX 2022
THE LIVE expert, Ruby is excellent. I use TurboTax every year and always I find good support.
Date published: 2023-04-18
Rated 5 out of 5 by
Tony064 from
Turbo Tax is great
Turbo Tax is awesome. I was able to maximize my refund. The process is simple.
Date published: 2023-04-18
Rated 1 out of 5 by
NA is too short LOL from
Used 10 years, but likely the last year
If you ask me to upgrade at every page, I get skeptical. Plus your app has a loop on the royalties page that had me stuck for an hour. What a frustrating waste.
Date published: 2023-04-18
Rated 2 out of 5 by
JOSHL1978 from
$260 I should of hired an accountant
Somehow they tricked me into purchasing a plan I did not need then when it's time to file state they hit you with an addtional $65. Not worth it
Date published: 2023-04-18
Rated 5 out of 5 by
BJackson13306 from
TuboTax was outstanding
The process was simple and intuitive. The software ensured we were able to maximize our deductions.
Date published: 2023-04-18
Rated 5 out of 5 by
Boro1984 from
Love Turbo Tax
Turbo Tax makes doing taxes easy and affordable! I will always use Turbo Tax
Date published: 2023-04-18
Rated 4 out of 5 by
Rgna from
It's good if your taxes are fairly simple
If you are filing on your own with no business, definitely a great experience. That is how I started out. Filing jointly, again no business, great! Filing joint with multiple businesses not so good. There was a hitch on Form 8829 and there was no clear explanation. I went on an unrelated website and found someone else this month having the same issue of office space. The person responding gave great information and I was able to get past the review. I also feel like once you make a certain amount of money and have multiple businesses/investments, it's best to have a person help you file.
All TurboTax® Offerings Reviews - Page 1228
Date published: 2023-04-18