TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use Consistent user interface and check / review routine
Date published: 2023-04-18
Rated 2 out of 5 by from so simple it's become hard to use Almost missed on entering sch E, it was haed to find
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a great tool TurboTax is a very comprehensive tool. I really like the guided entry process and all the help links.
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely helpful live help. Had confusing questions about new home purchase and tax forms. Sent a message in for human to call, and Michael called back and straightened everything out.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me. I have literally never done taxes in my life. I really don’t even know what they are! Did them the night before taxes were due and it was so quick and easy! I would recommend TurboTax to anyone.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy! Excellent the way the program walks me through everything.
Date published: 2023-04-18
Rated 5 out of 5 by from Better than past years. Great job of improving It was great, I've used it before, but seems that I always got hung up on the K1 issues. This time, it was not a problem. Glad that you've fixed the problem.
Date published: 2023-04-18
Rated 1 out of 5 by from MAX BENEFITS IS A JOKE Disappointed in Max Benefits included when I paid for the service and I can't get a refund
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 Quick, easy searches when required, all aspects of return covered and explained as I progressed through the process.
Date published: 2023-04-18
Rated 1 out of 5 by from Forces payment I was forced after doing all the input by myself to upgrade to delux and pay a ridiculous 202 dollars to turbo tax will never us this horrible service again
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1219
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use Consistent user interface and check / review routine
Date published: 2023-04-18
Rated 2 out of 5 by from so simple it's become hard to use Almost missed on entering sch E, it was haed to find
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is a great tool TurboTax is a very comprehensive tool. I really like the guided entry process and all the help links.
Date published: 2023-04-18
Rated 5 out of 5 by from Extremely helpful live help. Had confusing questions about new home purchase and tax forms. Sent a message in for human to call, and Michael called back and straightened everything out.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax saved me. I have literally never done taxes in my life. I really don’t even know what they are! Did them the night before taxes were due and it was so quick and easy! I would recommend TurboTax to anyone.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax makes it easy! Excellent the way the program walks me through everything.
Date published: 2023-04-18
Rated 5 out of 5 by from Better than past years. Great job of improving It was great, I've used it before, but seems that I always got hung up on the K1 issues. This time, it was not a problem. Glad that you've fixed the problem.
Date published: 2023-04-18
Rated 1 out of 5 by from MAX BENEFITS IS A JOKE Disappointed in Max Benefits included when I paid for the service and I can't get a refund
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax 2022 Quick, easy searches when required, all aspects of return covered and explained as I progressed through the process.
Date published: 2023-04-18
Rated 1 out of 5 by from Forces payment I was forced after doing all the input by myself to upgrade to delux and pay a ridiculous 202 dollars to turbo tax will never us this horrible service again
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1219