TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from easy to use I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by from Forcing me to upgrade has cost you my business everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by from love turbo tax great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is alright Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fairly easy to navigate. Online help was excellent. Overall a good experience. Will use again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome!!! The experience with Turbo Tax was great. All the helpful boxes helped out tremendously. Very easy and effecient to use.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome very easy to use, easily moved through the website and helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax makes filing my taxes headache free! This is my 6th year filing with TurboTax. As a busy mom with little ones I couldn't ask for a more quick and easy way to get may taxes off my to do list. Thanks TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax was Great I didn't call an expert but when I had a question, I was able to look things up.
Date published: 2021-03-02
Rated 5 out of 5 by from 3 of the 4 experts I spoke with were fabulous! The only one I had confusion with was the first one. The others were very knowledgeable and shared the info in a very understandable way.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1207
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy to use I've used Turbo Tax for years and will continue using it because it is so easy to use and makes doing taxes without problems.
Date published: 2021-03-02
Rated 1 out of 5 by from Forcing me to upgrade has cost you my business everything was great until I tired to file then your program forced me to upgrade from the free version to the deluxe I was unable to file unless I did this. This is the last time I will use this service to file my taxes I do not appreciate being forced to spend the money when you advertised a free service if you are going to force people to upgrade I suggest you remove the free service all together and just make everyone pay the $60 upfront
Date published: 2021-03-02
Rated 5 out of 5 by from love turbo tax great, easy, and safe way to file your own taxes. live basics has great customer service, david was a friendly and knowledgeable representative.
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo tax is alright Had no problem until the error message I couldnt fix. otherwise it was easy to understand.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is fairly easy to navigate. Online help was excellent. Overall a good experience. Will use again next year.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was awesome!!! The experience with Turbo Tax was great. All the helpful boxes helped out tremendously. Very easy and effecient to use.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is awesome very easy to use, easily moved through the website and helpful.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax makes filing my taxes headache free! This is my 6th year filing with TurboTax. As a busy mom with little ones I couldn't ask for a more quick and easy way to get may taxes off my to do list. Thanks TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Turbo Tax was Great I didn't call an expert but when I had a question, I was able to look things up.
Date published: 2021-03-02
Rated 5 out of 5 by from 3 of the 4 experts I spoke with were fabulous! The only one I had confusion with was the first one. The others were very knowledgeable and shared the info in a very understandable way.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1207