TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from 2022 Filing All was good with process until I went to file and Turbo Tax is trying to impose a $75 penalty and interest payment when I am filing online on 4/17/2023 and taxes are due 4/18/2023.
Date published: 2023-04-18
Rated 5 out of 5 by from Loved TurboTax! TurboTax was fast and quick. Very easy to use and it helped me get a tax refund!
Date published: 2023-04-18
Rated 5 out of 5 by from So easy Gets easier every year. I love the QR code upload for forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Just felt direct deposit processing fees were high
Date published: 2023-04-18
Rated 5 out of 5 by from SWEET!! Thank you Turbo Tax!! This is an awsome service!! I started doing it manually because cause of some confusion and it would have taken 2-3 days!! My situation was rectified and went back online. THANK GOD!!
Date published: 2023-04-18
Rated 1 out of 5 by from corporate weasels Bad. Asked me a bunch of additional detail questions at the end, and I couldn't even tell which rental property the questions were referring to.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I appreciate how easy it is to use and the Customer Service help I've received *trying to resolve 2021's rejected tax returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the best Turbo tax makes filing your taxes easy. It explains everything so well and it's not expensive.
Date published: 2023-04-18
Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1198
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from 2022 Filing All was good with process until I went to file and Turbo Tax is trying to impose a $75 penalty and interest payment when I am filing online on 4/17/2023 and taxes are due 4/18/2023.
Date published: 2023-04-18
Rated 5 out of 5 by from Loved TurboTax! TurboTax was fast and quick. Very easy to use and it helped me get a tax refund!
Date published: 2023-04-18
Rated 5 out of 5 by from So easy Gets easier every year. I love the QR code upload for forms.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Just felt direct deposit processing fees were high
Date published: 2023-04-18
Rated 5 out of 5 by from SWEET!! Thank you Turbo Tax!! This is an awsome service!! I started doing it manually because cause of some confusion and it would have taken 2-3 days!! My situation was rectified and went back online. THANK GOD!!
Date published: 2023-04-18
Rated 1 out of 5 by from corporate weasels Bad. Asked me a bunch of additional detail questions at the end, and I couldn't even tell which rental property the questions were referring to.
Date published: 2023-04-18
Rated 5 out of 5 by from I love TurboTax I appreciate how easy it is to use and the Customer Service help I've received *trying to resolve 2021's rejected tax returns.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo tax is the best Turbo tax makes filing your taxes easy. It explains everything so well and it's not expensive.
Date published: 2023-04-18
Rated 3 out of 5 by from Getting expensive folks Your pricing is getting too high. Please give a discount to multi year users or something ;)
Date published: 2023-04-18
Rated 1 out of 5 by from Better than jail Turbotax is a product that exists. In a real country the government would just send you a bill. Unfortunately, we don't live in a real country, so we have to use products like Turbotax to navigate a bunch of labyrinthine nonsense to avoid going to jail. Yay. Can I have my Sunday back please?
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1198