TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax Is Great As always, easy to use, great help library and very thorough.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was awesome I am not good with numbers but this made it very easy
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy to use. My Taxes were easy to input. I will use Turbo Tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is convenient Easy to navigate and clear instructions and examples
Date published: 2023-04-18
Rated 5 out of 5 by from I enjoyed using Turbo Tax This was my first time using TurboTax and my first time filing my taxes without an income tax service. I was really nervous at first, but as I got further along, it wasn't so bad. The program was great at explaining and walking me through every question, and I appreciate the check/double check of every section. This was a great experience, and I look forward to using it again next year.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome it is really nice tool to file tax and it guides you through each and every steps. i just feel it is little bit costly
Date published: 2023-04-18
Rated 2 out of 5 by from Online is a better experience I purchased TurboTax Premium at Costco and installed it on my new MacBook that was compatible with running the software. Unfortunately, the computer-based version had issues with importing information from my bank. So, I ended up using the online Inuit TurboTax website that did not experience the same import issues from my bank and, thus, ended up paying twice for the software. Online worked great and was easy to use. Unfortunately, needing to use the online interface after my Costco purchase of the software ended up costing me a lot more money had I just started online at the TurboTax Intuit site.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Great! Easy to use and loved that it saved my info from last year!
Date published: 2023-04-18
Rated 5 out of 5 by from Start to Finish Taxes in just over 2 hours I, of course, waited until the last minute to even start my taxes. Luckily TurboTax had 'Race Mode' this year and estimated that it would take me about 2.5 hours to finish my taxes. After gathering all of my documents it ended up taking just over 2 hours total to get it done. Especially love that TurboTax allows me to review, check and double check throughout the process to make sure everything is entered correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from Make money, pay taxes. Make money, pay taxes. TurboTax ensures you get to keep as much, or pay as little... let's face it, taxes suck. But, I've been using TTax for years and years, they ask ALL the right questions, to get the best results
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1195
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Is Great As always, easy to use, great help library and very thorough.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax was awesome I am not good with numbers but this made it very easy
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax was easy to use. My Taxes were easy to input. I will use Turbo Tax in the future.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is convenient Easy to navigate and clear instructions and examples
Date published: 2023-04-18
Rated 5 out of 5 by from I enjoyed using Turbo Tax This was my first time using TurboTax and my first time filing my taxes without an income tax service. I was really nervous at first, but as I got further along, it wasn't so bad. The program was great at explaining and walking me through every question, and I appreciate the check/double check of every section. This was a great experience, and I look forward to using it again next year.
Date published: 2023-04-18
Rated 5 out of 5 by from turbo tax is awesome it is really nice tool to file tax and it guides you through each and every steps. i just feel it is little bit costly
Date published: 2023-04-18
Rated 2 out of 5 by from Online is a better experience I purchased TurboTax Premium at Costco and installed it on my new MacBook that was compatible with running the software. Unfortunately, the computer-based version had issues with importing information from my bank. So, I ended up using the online Inuit TurboTax website that did not experience the same import issues from my bank and, thus, ended up paying twice for the software. Online worked great and was easy to use. Unfortunately, needing to use the online interface after my Costco purchase of the software ended up costing me a lot more money had I just started online at the TurboTax Intuit site.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Great! Easy to use and loved that it saved my info from last year!
Date published: 2023-04-18
Rated 5 out of 5 by from Start to Finish Taxes in just over 2 hours I, of course, waited until the last minute to even start my taxes. Luckily TurboTax had 'Race Mode' this year and estimated that it would take me about 2.5 hours to finish my taxes. After gathering all of my documents it ended up taking just over 2 hours total to get it done. Especially love that TurboTax allows me to review, check and double check throughout the process to make sure everything is entered correctly.
Date published: 2023-04-18
Rated 5 out of 5 by from Make money, pay taxes. Make money, pay taxes. TurboTax ensures you get to keep as much, or pay as little... let's face it, taxes suck. But, I've been using TTax for years and years, they ask ALL the right questions, to get the best results
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1195