TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 1 out of 5 by from Nickle and dime Turbo tax makes it a point to charge for every little thing. At this rate there isnt a point to using it. Price and ease of use were the point, but now im barely seeing my refund at all.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is very organized & complete Turbo Tax is easy to follow & easy to edit. Submits completed tax docs quickly.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome, 180is way overcharge, but was easy Good and bad easy to navigate and straightforward but 180 isan over charge But it is done for another year
Date published: 2021-02-25
Rated 1 out of 5 by from Sloppy sloppy sloppy I used to like turbo tax, but this year it’s extra sloppy. If I had the will to try somewhere else, I would. I just can’t bare to put myself through it again. You can google the same questions that people have year after year and they still haven’t reworded the question or provided any help, but the price goes up anyway. The info transfer was worse than useless.
Date published: 2021-02-25
Rated 5 out of 5 by from Sure makes it easy The only problem is that I was suppose to get a free State down load but I was charged for all my State down loads
Date published: 2021-02-25
Rated 5 out of 5 by from Good Stuff It was all good. It makes taxes easy peasy and takes alot of the work out for me.
Date published: 2021-02-25
Rated 5 out of 5 by from SO Easy!! This was the best website to file my taxes. It explained everything and took me step by step to filing my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1191
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Nickle and dime Turbo tax makes it a point to charge for every little thing. At this rate there isnt a point to using it. Price and ease of use were the point, but now im barely seeing my refund at all.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax is very organized & complete Turbo Tax is easy to follow & easy to edit. Submits completed tax docs quickly.
Date published: 2021-02-25
Rated 5 out of 5 by from Awesome, 180is way overcharge, but was easy Good and bad easy to navigate and straightforward but 180 isan over charge But it is done for another year
Date published: 2021-02-25
Rated 1 out of 5 by from Sloppy sloppy sloppy I used to like turbo tax, but this year it’s extra sloppy. If I had the will to try somewhere else, I would. I just can’t bare to put myself through it again. You can google the same questions that people have year after year and they still haven’t reworded the question or provided any help, but the price goes up anyway. The info transfer was worse than useless.
Date published: 2021-02-25
Rated 5 out of 5 by from Sure makes it easy The only problem is that I was suppose to get a free State down load but I was charged for all my State down loads
Date published: 2021-02-25
Rated 5 out of 5 by from Good Stuff It was all good. It makes taxes easy peasy and takes alot of the work out for me.
Date published: 2021-02-25
Rated 5 out of 5 by from SO Easy!! This was the best website to file my taxes. It explained everything and took me step by step to filing my taxes.
Date published: 2021-02-25
Rated 5 out of 5 by from live support is helpful i had issues trying to figure out the issue in the chat but then received a phone call back and the person on the line was very helpful
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax. Quick and Easy! TurboTax is super efficient in enabling U.S. citizens to self-prepare their taxes. I have always felt at ease when navigating the website and when I receive Live Expert assistance.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to use! Easy to use, pulls over your data from last year and doesn't take long to complete!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 1191