TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is Awesome! Interface was clean and easy to understand. The "Learn More..." links were very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax was ok this time around...but expensive! I'm not sure why I have to pay for extra stuff that I don't want. I didn't use any of the live features and had gone through the whole thing not wanting to add any extra costs. I still ended up paying over $160 to file state and federal, and all I did was input my info. I couldn't figure out how to downgrade it. Better coupons had been available prior too, but didn't seem to work.
Date published: 2023-04-18
Rated 2 out of 5 by from TURBO TAX IS OK You cut my review off so I guess next year I'll seriously explore someone ekse
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is on point This is a great tool for neophytes doing their own taxes. I fee very confident with this product guiding me through and catching any error on the spot.
Date published: 2023-04-18
Rated 2 out of 5 by from I really like Turbo Tax but is has gotten high! I have used Turbo Tax for years with the Freedom Edition. Now they don't offer it and it has gotten really high to purchase.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and easy Great customer service and easy to use. Always learning something new.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing for Young People New to Taxes I have now filed my own taxes for 3 years now. This was the first where I was not heavily assisted by my mother, who is a business administrator and property owner. I bought a house in 2022 and work multiple jobs, one being an independent contractor. TurboTax has such great tips, explanations, and easy to follow guides that made an extensive process easy for a young adult still learning everything that goes into filing taxes. I am extremely happy with the service and will continue to use it for the foreseeable future!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Breaks it down I have not done my own taxes in some time. I did pay more than my normal accountant, but it was worth every penny!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome I think this is the best thing ever. It is so easy and so affordable or completely free and that is so fantastic. I hope it sticks around for good.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business for Trusts is awful Ridiculous that you need to buy TurboTax Business for a simple trust to file a 1041. Nothing is automated, cannot import brokerage accounts. State doesn't do anything, just presents a form and tells you to fill it out.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1147
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Interface was clean and easy to understand. The "Learn More..." links were very helpful.
Date published: 2023-04-18
Rated 3 out of 5 by from TurboTax was ok this time around...but expensive! I'm not sure why I have to pay for extra stuff that I don't want. I didn't use any of the live features and had gone through the whole thing not wanting to add any extra costs. I still ended up paying over $160 to file state and federal, and all I did was input my info. I couldn't figure out how to downgrade it. Better coupons had been available prior too, but didn't seem to work.
Date published: 2023-04-18
Rated 2 out of 5 by from TURBO TAX IS OK You cut my review off so I guess next year I'll seriously explore someone ekse
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is on point This is a great tool for neophytes doing their own taxes. I fee very confident with this product guiding me through and catching any error on the spot.
Date published: 2023-04-18
Rated 2 out of 5 by from I really like Turbo Tax but is has gotten high! I have used Turbo Tax for years with the Freedom Edition. Now they don't offer it and it has gotten really high to purchase.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome and easy Great customer service and easy to use. Always learning something new.
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing for Young People New to Taxes I have now filed my own taxes for 3 years now. This was the first where I was not heavily assisted by my mother, who is a business administrator and property owner. I bought a house in 2022 and work multiple jobs, one being an independent contractor. TurboTax has such great tips, explanations, and easy to follow guides that made an extensive process easy for a young adult still learning everything that goes into filing taxes. I am extremely happy with the service and will continue to use it for the foreseeable future!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Really Breaks it down I have not done my own taxes in some time. I did pay more than my normal accountant, but it was worth every penny!!
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is awesome I think this is the best thing ever. It is so easy and so affordable or completely free and that is so fantastic. I hope it sticks around for good.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax Business for Trusts is awful Ridiculous that you need to buy TurboTax Business for a simple trust to file a 1041. Nothing is automated, cannot import brokerage accounts. State doesn't do anything, just presents a form and tells you to fill it out.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1147