TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Mike for turbotax from
Love Turbotax!!
I've used turbotax for the past 6 years and it's the BEST! User friendly and very simple to use.
Date published: 2023-04-18
Rated 5 out of 5 by
Kelli Rusk from
Very pleased, very simple, very free!
Very happy with how easy it was. And how Free it was!
Date published: 2023-04-18
Rated 4 out of 5 by
kikicam13 from
Turbo Tax is a great tool!!!
Turbo Tax is not only a convenient and resourceful way to complete your taxes, but it is easy to navigate as well.
Date published: 2023-04-18
Rated 5 out of 5 by
surfdadson from
excellent
easy to use and quick. have used for 10 years. will use again
Date published: 2023-04-18
Rated 1 out of 5 by
Azzaa from
The step by step option was blank
The step by step option available was blank on the Intuit Turbotax Premier CD software I purchased. Thus making my work longer and more tedious, since I had to use the forms and work from that. I might as well just printed out the forms for free and mailed them in to the IRS. I have used Turbotax for many years, but this year this program has failed for me. I will not be using it next filing tax year. I did try to reach out to Turbotax, but again it did not work and I was back at square one.
Date published: 2023-04-18
Rated 5 out of 5 by
Lonnie755 and LadyCarol from
Turbo Tax Great Software & Informative
Have Used for Many Years for Myself and all Family Members and Friends
Date published: 2023-04-18
Rated 5 out of 5 by
Dido151 from
Amazing Service
Always love of fast and efficient my experiences have progressed over the years with Turbo Tax.
Date published: 2023-04-18
Rated 1 out of 5 by
yuppers633 from
Meh
Hiding ways to decrease the cost of turbo-tax itself & making it challenging to apply discounts isn't great
Date published: 2023-04-18
Rated 4 out of 5 by
RichRiccardo from
Richard's T-Tax Review
Met expectations - have used for decades. I least like the re-do's in the tax form looking pages with blue boxes. Only had one or so of those this year. The secure filing on-line steps process is well done - I used the driver's license. Thank you. (sometimes T-Tax seems to be in a hurry to charge extra for things/filings). 2 yrs ago the product I bought seemed to say State was included but it wasn't.
Date published: 2023-04-18
Rated 5 out of 5 by
kevinj1s from
Janet, our tax expert, saved the day & our sanity
It was our first time filing jointly as a married couple and we were super stressed. Janet, our live tax expert, walked us through everything on the eve of tax due date. She was knowledgeable, calming, and above all patient. Thank you Janet, truly!
All TurboTax® Offerings Reviews - Page 1113
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike for turbotax from
Love Turbotax!!
I've used turbotax for the past 6 years and it's the BEST! User friendly and very simple to use.
Date published: 2023-04-18
Rated 5 out of 5 by
Kelli Rusk from
Very pleased, very simple, very free!
Very happy with how easy it was. And how Free it was!
Date published: 2023-04-18
Rated 4 out of 5 by
kikicam13 from
Turbo Tax is a great tool!!!
Turbo Tax is not only a convenient and resourceful way to complete your taxes, but it is easy to navigate as well.
Date published: 2023-04-18
Rated 5 out of 5 by
surfdadson from
excellent
easy to use and quick. have used for 10 years. will use again
Date published: 2023-04-18
Rated 1 out of 5 by
Azzaa from
The step by step option was blank
The step by step option available was blank on the Intuit Turbotax Premier CD software I purchased. Thus making my work longer and more tedious, since I had to use the forms and work from that. I might as well just printed out the forms for free and mailed them in to the IRS. I have used Turbotax for many years, but this year this program has failed for me. I will not be using it next filing tax year. I did try to reach out to Turbotax, but again it did not work and I was back at square one.
Date published: 2023-04-18
Rated 5 out of 5 by
Lonnie755 and LadyCarol from
Turbo Tax Great Software & Informative
Have Used for Many Years for Myself and all Family Members and Friends
Date published: 2023-04-18
Rated 5 out of 5 by
Dido151 from
Amazing Service
Always love of fast and efficient my experiences have progressed over the years with Turbo Tax.
Date published: 2023-04-18
Rated 1 out of 5 by
yuppers633 from
Meh
Hiding ways to decrease the cost of turbo-tax itself & making it challenging to apply discounts isn't great
Date published: 2023-04-18
Rated 4 out of 5 by
RichRiccardo from
Richard's T-Tax Review
Met expectations - have used for decades. I least like the re-do's in the tax form looking pages with blue boxes. Only had one or so of those this year. The secure filing on-line steps process is well done - I used the driver's license. Thank you. (sometimes T-Tax seems to be in a hurry to charge extra for things/filings). 2 yrs ago the product I bought seemed to say State was included but it wasn't.
Date published: 2023-04-18
Rated 5 out of 5 by
kevinj1s from
Janet, our tax expert, saved the day & our sanity
It was our first time filing jointly as a married couple and we were super stressed. Janet, our live tax expert, walked us through everything on the eve of tax due date. She was knowledgeable, calming, and above all patient. Thank you Janet, truly!
All TurboTax® Offerings Reviews - Page 1113
Date published: 2023-04-18