TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to Use Easy to use. I moved states this year and there were no problems getting the returns completed.
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE TurboTax I am so impressed with TurboTax. I always found that doing my taxes was intimidating and used to go with Tax Consultants that were very expensive and not the most personable. This is my first year trying TurboTax and found that it was so easy to use. I am sold and will continue to use TurboTax from here on out!
Date published: 2023-04-19
Rated 1 out of 5 by from Please disable any ad blockers, which can prevent For the price, terrible. The message I got when trying to post "Please disable any ad blockers, which can prevent successful review submission."
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy It makes filing your taxes easy and lets me file the way i want to
Date published: 2023-04-19
Rated 5 out of 5 by from Great job TURBO TAX! Thanks for the help, tax day used to be easy but being retired with IRA's and Annuities it's a lot more complicated!
Date published: 2023-04-19
Rated 5 out of 5 by from Using TurboTax for 9 years Honestly, TurboTax makes doing taxes soooo easy! Switched 9 years ago and will never go back to any other way!
Date published: 2023-04-19
Rated 2 out of 5 by from Its fine but the charges are outrageous It works fine in a pinch but the fact that it cost me 220 dollars to file is insane. It specially since that did not include "Max" or any other add ons.
Date published: 2023-04-19
Rated 1 out of 5 by from Not worth any money The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by from Easy application to file Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!! Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 1078
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to Use Easy to use. I moved states this year and there were no problems getting the returns completed.
Date published: 2023-04-19
Rated 5 out of 5 by from I LOVE TurboTax I am so impressed with TurboTax. I always found that doing my taxes was intimidating and used to go with Tax Consultants that were very expensive and not the most personable. This is my first year trying TurboTax and found that it was so easy to use. I am sold and will continue to use TurboTax from here on out!
Date published: 2023-04-19
Rated 1 out of 5 by from Please disable any ad blockers, which can prevent For the price, terrible. The message I got when trying to post "Please disable any ad blockers, which can prevent successful review submission."
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax makes it easy It makes filing your taxes easy and lets me file the way i want to
Date published: 2023-04-19
Rated 5 out of 5 by from Great job TURBO TAX! Thanks for the help, tax day used to be easy but being retired with IRA's and Annuities it's a lot more complicated!
Date published: 2023-04-19
Rated 5 out of 5 by from Using TurboTax for 9 years Honestly, TurboTax makes doing taxes soooo easy! Switched 9 years ago and will never go back to any other way!
Date published: 2023-04-19
Rated 2 out of 5 by from Its fine but the charges are outrageous It works fine in a pinch but the fact that it cost me 220 dollars to file is insane. It specially since that did not include "Max" or any other add ons.
Date published: 2023-04-19
Rated 1 out of 5 by from Not worth any money The filing process for 120+ dollars is very much do it yourself and there are services that give the same level of guidance for free. One previously being credit karma before they became a combined entity online. I do not have any problems with the service, but it is not worth its dollar value at all
Date published: 2023-04-19
Rated 5 out of 5 by from Easy application to file Turbo made this filing easy and convenient, Better than expected
Date published: 2023-04-19
Rated 5 out of 5 by from AWESOME!!!! Had an issue, got help from a wonderful CPA-Aaron who was tremendous with assisting me. Great job Aaron!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 1078