TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from What happened to TurboTax I have used TurboTax for 6 years. Nothing has changed on user friendliness, overall interface or basic formatting. The only thing added has been more paid features and eliminating simple tax filing options. I will be looking for a more cost effective program moving forward.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use Its user friendly and very helpful. I like that it helps you through the process
Date published: 2023-04-18
Rated 5 out of 5 by from First time 1099 filer super easy I started with another online tax prep service to file 3 1099s and boy was it confusing. I got halfway through and thought I need a professional. Then a few days later decided I would try again on TurboTax and am so had I did. It walked my through all the import deduction questions which made it clear what I could claim. Thanks TurboTax and yes I learned my lesson about going elsewhere online to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from tax good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Taxes The process was simple and easy to understand. I applaud!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great 👍 It was fast and easy. TurboTax is awesome 👌 Way to go
Date published: 2023-04-18
Rated 1 out of 5 by from Not Happy got an error code about using a dependent SSN that was already filed by another filer. The error message stated I would be able to find the SSN in question in the description code via a number in a bracket. There was not a bracket to be found anywhere. Also, after searching for the code, a message appeared that the issue had been resolved and to visit refile. Refiling cost me an additional fee to refile on top of the $119 fee already paid for turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Quick & Easy Easy to use and done right! TurboxTax takes all the stress out of doing your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Fun and easy to use Very fool proof helped a lot with my last minute filing
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to follow pone help excellent will use for years to come
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1047
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What happened to TurboTax I have used TurboTax for 6 years. Nothing has changed on user friendliness, overall interface or basic formatting. The only thing added has been more paid features and eliminating simple tax filing options. I will be looking for a more cost effective program moving forward.
Date published: 2023-04-18
Rated 5 out of 5 by from easy to use Its user friendly and very helpful. I like that it helps you through the process
Date published: 2023-04-18
Rated 5 out of 5 by from First time 1099 filer super easy I started with another online tax prep service to file 3 1099s and boy was it confusing. I got halfway through and thought I need a professional. Then a few days later decided I would try again on TurboTax and am so had I did. It walked my through all the import deduction questions which made it clear what I could claim. Thanks TurboTax and yes I learned my lesson about going elsewhere online to do my taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from tax good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Date published: 2023-04-18
Rated 5 out of 5 by from 2022 Taxes The process was simple and easy to understand. I applaud!
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is great 👍 It was fast and easy. TurboTax is awesome 👌 Way to go
Date published: 2023-04-18
Rated 1 out of 5 by from Not Happy got an error code about using a dependent SSN that was already filed by another filer. The error message stated I would be able to find the SSN in question in the description code via a number in a bracket. There was not a bracket to be found anywhere. Also, after searching for the code, a message appeared that the issue had been resolved and to visit refile. Refiling cost me an additional fee to refile on top of the $119 fee already paid for turbo tax
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Quick & Easy Easy to use and done right! TurboxTax takes all the stress out of doing your taxes.
Date published: 2023-04-18
Rated 4 out of 5 by from Fun and easy to use Very fool proof helped a lot with my last minute filing
Date published: 2023-04-18
Rated 5 out of 5 by from awesome easy to follow pone help excellent will use for years to come
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1047