TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DLS22 from
Turbotax Usage
I have always found Turbotax to be easy to use and I will plan to use it again.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiahna from
Turbotax is the most simple and efficient.
I called and my customer service representative was super kind and helpful.
Date published: 2023-04-18
Rated 1 out of 5 by
StepanK from
Up in the Air!
I did my taxes over a month ago and set up a direct payment for April 15. I did not get a confirmation as to whether the IRS accepted my Tax Forms and I assumed that TurboTax will send my taxes in on the 15th. (I assumed) TurboTax did not specify whether the payment and taxes are sent on the same day (4/15). Well now its the 18th and I still don't know. So to prevent IRS issues (Audit, Penalties, and Grief), and No ONE in the IRS nor Turbo Tax will talk to me, I refiled my TurboTax again today. Will I be double billed, or the IRS smart enough not to charge me twice? This is a total SNAFU!
Date published: 2023-04-18
Rated 5 out of 5 by
TurboTaxer00 from
TurboxTax is easy and accurate!
I enjoy the ease of use of the online software and the fact that the return is stored in the cloud for future use or review is a big reason why I use TurboTax online. I talked to Customer Service and they did the best to help me eventhough the couldn't help me with my issue.
Date published: 2023-04-18
Rated 1 out of 5 by
pesofeather from
1 star
expensive for no reason, had to pay taxes and "free" filing okayyy. last year using turbo
Date published: 2023-04-18
Rated 5 out of 5 by
JPYZD from
Turbo-tax is simple and intuitive
Experts where great, and I solved the problem while talking to the expert (Fire Mitigation tax deduction). State of Colorado
Date published: 2023-04-18
Rated 5 out of 5 by
Ban the IRS from
Thorough annd easy to use
You can stop when disgusted and the software remembers where you left off when you return. The flexibility to try different options also helps for future tax strategies and planning. The cost is also very reasonable, very deductible, and very often finds ways to save a few bucks.
Date published: 2023-04-18
Rated 5 out of 5 by
Randydot from
Turbo Tax is excellent
Turbo Tax is very easy to follow. Thank you so much
Date published: 2023-04-18
Rated 2 out of 5 by
tmm9876 from
Too Many Up Sells
Every other button click is a click to get you to buy software add-on packages. Life was a lot simpler with 1040EZ's.
Date published: 2023-04-18
Rated 2 out of 5 by
lisaaaaaaaaaaaaaaaaaaaaaa from
says part of my tax return isnt possible?
literally, parts of my tax return say 0.00 but turbo tax isn't letting me file because it's saying that's not correct. I'm sorry but it literally says 0. I'm just trying to file my taxes but since turbo tax doesn't understand that everyone doesn't have health insurance all year it's not valid.
All TurboTax® Offerings Reviews - Page 1039
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
DLS22 from
Turbotax Usage
I have always found Turbotax to be easy to use and I will plan to use it again.
Date published: 2023-04-18
Rated 5 out of 5 by
Kiahna from
Turbotax is the most simple and efficient.
I called and my customer service representative was super kind and helpful.
Date published: 2023-04-18
Rated 1 out of 5 by
StepanK from
Up in the Air!
I did my taxes over a month ago and set up a direct payment for April 15. I did not get a confirmation as to whether the IRS accepted my Tax Forms and I assumed that TurboTax will send my taxes in on the 15th. (I assumed) TurboTax did not specify whether the payment and taxes are sent on the same day (4/15). Well now its the 18th and I still don't know. So to prevent IRS issues (Audit, Penalties, and Grief), and No ONE in the IRS nor Turbo Tax will talk to me, I refiled my TurboTax again today. Will I be double billed, or the IRS smart enough not to charge me twice? This is a total SNAFU!
Date published: 2023-04-18
Rated 5 out of 5 by
TurboTaxer00 from
TurboxTax is easy and accurate!
I enjoy the ease of use of the online software and the fact that the return is stored in the cloud for future use or review is a big reason why I use TurboTax online. I talked to Customer Service and they did the best to help me eventhough the couldn't help me with my issue.
Date published: 2023-04-18
Rated 1 out of 5 by
pesofeather from
1 star
expensive for no reason, had to pay taxes and "free" filing okayyy. last year using turbo
Date published: 2023-04-18
Rated 5 out of 5 by
JPYZD from
Turbo-tax is simple and intuitive
Experts where great, and I solved the problem while talking to the expert (Fire Mitigation tax deduction). State of Colorado
Date published: 2023-04-18
Rated 5 out of 5 by
Ban the IRS from
Thorough annd easy to use
You can stop when disgusted and the software remembers where you left off when you return. The flexibility to try different options also helps for future tax strategies and planning. The cost is also very reasonable, very deductible, and very often finds ways to save a few bucks.
Date published: 2023-04-18
Rated 5 out of 5 by
Randydot from
Turbo Tax is excellent
Turbo Tax is very easy to follow. Thank you so much
Date published: 2023-04-18
Rated 2 out of 5 by
tmm9876 from
Too Many Up Sells
Every other button click is a click to get you to buy software add-on packages. Life was a lot simpler with 1040EZ's.
Date published: 2023-04-18
Rated 2 out of 5 by
lisaaaaaaaaaaaaaaaaaaaaaa from
says part of my tax return isnt possible?
literally, parts of my tax return say 0.00 but turbo tax isn't letting me file because it's saying that's not correct. I'm sorry but it literally says 0. I'm just trying to file my taxes but since turbo tax doesn't understand that everyone doesn't have health insurance all year it's not valid.
All TurboTax® Offerings Reviews - Page 1039
Date published: 2023-04-18