TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Love Turbo Tax Great software and easy to use and provides great suggestions and advice.
Date published: 2023-04-18
Rated 5 out of 5 by from Less stress than doing it own my own This helped me as a small business owner in start-up mode with a W-2. I felt confident about deductions and my accuracy in sending an accurate return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome I engaged with Bonnie who was so helpful in helping me with my taxes. She is very knowledgeable and very supportive I was very nervous as this was my first time filing with a home-based business. Thank you so much, Bonnie, I will always remember your smiling voice
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome easy and been using for long time. Product is awesome
Date published: 2023-04-18
Rated 3 out of 5 by from No option to downgrade products Once you click on a link to "UPGRADE" your product you cannot go back and downgrade it to a regular/ basic product. This is ridiculous!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Totally reliable I've used Turbo Tax for years, easy to follow. Multiple entries are filled in once their entered the first time. Calculations are done for the user and errors are caught by the program. It's a great product.
Date published: 2023-04-18
Rated 5 out of 5 by from Awe tax service With turbo tax you get all the great benefits of self preparation and advice from expert tax professionals all at a low cost to yourself. I love using this software and will continue to use it as long as i can.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax: Transparent, self serve, Excellent Asstn Thank YOU TurboTax Team! Appreciate the detailed steps and the kind of support available online as well as live support! Live Support: Vermon M, Rachel and Brenda, all of them are great! They patiently helped me get through a successful Tax Return 2023 just in time! Thank YOU All at the TurboTax! Q: Are there ways I can subscribe to it for the current year 2023 NOW and keep updating/accounting the details as they occur. For example donations, property taxes, scholarships, big expenses. Maybe you have it, I would love to learn more about it. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Worth it! I have been using Turbo Tax for several years! I recently decided to upgrade to a premium version and just want to say it was worth it! I needed some extra help and had the option to have a tax expert chat with me or call me. I chose to have a chat and then gave them access to my screen and they guided me via chat. Definitely worth it.
Date published: 2023-04-18
Rated 5 out of 5 by from Always helpful! I enjoy using TurboTax because it is thorough and simple to use. I feel confident that my returns will be completed properly.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1012
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love Turbo Tax Great software and easy to use and provides great suggestions and advice.
Date published: 2023-04-18
Rated 5 out of 5 by from Less stress than doing it own my own This helped me as a small business owner in start-up mode with a W-2. I felt confident about deductions and my accuracy in sending an accurate return.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome I engaged with Bonnie who was so helpful in helping me with my taxes. She is very knowledgeable and very supportive I was very nervous as this was my first time filing with a home-based business. Thank you so much, Bonnie, I will always remember your smiling voice
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome easy and been using for long time. Product is awesome
Date published: 2023-04-18
Rated 3 out of 5 by from No option to downgrade products Once you click on a link to "UPGRADE" your product you cannot go back and downgrade it to a regular/ basic product. This is ridiculous!!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Totally reliable I've used Turbo Tax for years, easy to follow. Multiple entries are filled in once their entered the first time. Calculations are done for the user and errors are caught by the program. It's a great product.
Date published: 2023-04-18
Rated 5 out of 5 by from Awe tax service With turbo tax you get all the great benefits of self preparation and advice from expert tax professionals all at a low cost to yourself. I love using this software and will continue to use it as long as i can.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax: Transparent, self serve, Excellent Asstn Thank YOU TurboTax Team! Appreciate the detailed steps and the kind of support available online as well as live support! Live Support: Vermon M, Rachel and Brenda, all of them are great! They patiently helped me get through a successful Tax Return 2023 just in time! Thank YOU All at the TurboTax! Q: Are there ways I can subscribe to it for the current year 2023 NOW and keep updating/accounting the details as they occur. For example donations, property taxes, scholarships, big expenses. Maybe you have it, I would love to learn more about it. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from Worth it! I have been using Turbo Tax for several years! I recently decided to upgrade to a premium version and just want to say it was worth it! I needed some extra help and had the option to have a tax expert chat with me or call me. I chose to have a chat and then gave them access to my screen and they guided me via chat. Definitely worth it.
Date published: 2023-04-18
Rated 5 out of 5 by from Always helpful! I enjoy using TurboTax because it is thorough and simple to use. I feel confident that my returns will be completed properly.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1012