TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Thumbs up thumbs up except for agreeing to review!!! !,,,,,,,
Date published: 2021-05-15
Rated 3 out of 5 by from Easy Federal I was not able to access Michigan 2020 S corp taxes, which was disappointing as that is what I needed the most help with.
Date published: 2021-05-15
Rated 5 out of 5 by from All the changes simplified Easy to navigate and helpful hints. Listing the options are helpful
Date published: 2021-05-15
Rated 5 out of 5 by from My annual savior I have been using TurboTax for many years. That says it all.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax My experience with TT this year was a bit frustrating. I had issues with a 1099 R entry and the questions that followed after the upload. I deleted and reloaded and the Refund/Owe numbers were changing in wide swinging discrepencies. It gave me no clue as to what the error was. After the fact, I believe it was an error with the Upload , I think the SW could have given an indicatiion of that. I worked with an Online expert for more than an hour. She was great! We finally deleted the 1099 and reentered manually and that solved the errors Not only did she step through the troubleshooting with me she also was supportive.
Date published: 2021-05-15
Rated 5 out of 5 by from Another successful year with TurboTax! I have filed our tax returns using TurboTax for 20+ years and have never had any problems.
Date published: 2021-05-15
Rated 5 out of 5 by from Immediate Response! Had an issue with depreciation. Agents were so amazing and patient! Will refer always!
Date published: 2021-05-15
Rated 3 out of 5 by from The HELP button didn't work for the entire process Ridiculous! Tried to use the HELP button for clarification on the various line items only to be told, didn't exist. Also, bought the MAC version (my fault) by mistake from Costco and after realizing my mistake, I can't get the refund. Frustrated!
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Breezy Simple and easy to use. Guided me through step by step and explained all the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome I consulted with four different associates and they are were pleasant and knowledgeable...MOST REFRESHING AND RELIEFFUL EXPERIENCE I HAVE EVER HAD WITH TURBOTAX....
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 998
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Thumbs up thumbs up except for agreeing to review!!! !,,,,,,,
Date published: 2021-05-15
Rated 3 out of 5 by from Easy Federal I was not able to access Michigan 2020 S corp taxes, which was disappointing as that is what I needed the most help with.
Date published: 2021-05-15
Rated 5 out of 5 by from All the changes simplified Easy to navigate and helpful hints. Listing the options are helpful
Date published: 2021-05-15
Rated 5 out of 5 by from My annual savior I have been using TurboTax for many years. That says it all.
Date published: 2021-05-15
Rated 4 out of 5 by from Turbo Tax My experience with TT this year was a bit frustrating. I had issues with a 1099 R entry and the questions that followed after the upload. I deleted and reloaded and the Refund/Owe numbers were changing in wide swinging discrepencies. It gave me no clue as to what the error was. After the fact, I believe it was an error with the Upload , I think the SW could have given an indicatiion of that. I worked with an Online expert for more than an hour. She was great! We finally deleted the 1099 and reentered manually and that solved the errors Not only did she step through the troubleshooting with me she also was supportive.
Date published: 2021-05-15
Rated 5 out of 5 by from Another successful year with TurboTax! I have filed our tax returns using TurboTax for 20+ years and have never had any problems.
Date published: 2021-05-15
Rated 5 out of 5 by from Immediate Response! Had an issue with depreciation. Agents were so amazing and patient! Will refer always!
Date published: 2021-05-15
Rated 3 out of 5 by from The HELP button didn't work for the entire process Ridiculous! Tried to use the HELP button for clarification on the various line items only to be told, didn't exist. Also, bought the MAC version (my fault) by mistake from Costco and after realizing my mistake, I can't get the refund. Frustrated!
Date published: 2021-05-15
Rated 5 out of 5 by from Easy Breezy Simple and easy to use. Guided me through step by step and explained all the way.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome I consulted with four different associates and they are were pleasant and knowledgeable...MOST REFRESHING AND RELIEFFUL EXPERIENCE I HAVE EVER HAD WITH TURBOTAX....
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 998