TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax download for Home and Business Excellent I have filed my taxes with Turbo Tax Online for several years, and purchasing the download and processing with the prompts went very smoothly. I had enough time to recalculate my subtotals to fit changes and errors in my own records without losing the connection and restarting. The online process was always frustrating when something unexpected was needed or I needed to pause. And, my software cost much less than the fees charged last year. Thank you, TurboTax and Office Max for getting this done without pain!!
Date published: 2023-04-18
Rated 4 out of 5 by from Good I had a good experience doing this by turbo tax, this was the first time in several years I had done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Too Expensive/ state tax too expensive The price of the service has just gotten too expensive. When you have a zero state refund and owe federal tax, just can not afford price anymore.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is easy to use, guides you all the way and if you do not understand a question it has a simple explanation. Love how it reviews your work before filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Filing taxes is never something I look forward to. Turbotax made is easy and stress-free.
Date published: 2023-04-18
Rated 2 out of 5 by from Definitely not as intuitive as it used to be... I experienced a couple of issues this year with the software not saving a copy of my return, which caused me to have to go back and re-enter a lot of information. Also, having sold a couple of rental properties this year, the software did not do a good job walking me through what needed to be entered and where. The software did not do a good job converting data over to the state returns either. More manual calculations than I expected. Overall, it does a decent job, but TurboTax isn't as powerful as it used to be.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great The live expert helps me throughout my taxes filling. They help me with finding how to add my schooling information.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax to the rescue! The live help was fantastic! I needed assistance twice and both ladies were patient, helpful, and kind
Date published: 2023-04-18
Rated 5 out of 5 by from Love it She was awesome solved my problem in no time. Very knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from Eazy Peazy One phrase sums up the experience: Confidence in preparation and accuracy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 998
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax download for Home and Business Excellent I have filed my taxes with Turbo Tax Online for several years, and purchasing the download and processing with the prompts went very smoothly. I had enough time to recalculate my subtotals to fit changes and errors in my own records without losing the connection and restarting. The online process was always frustrating when something unexpected was needed or I needed to pause. And, my software cost much less than the fees charged last year. Thank you, TurboTax and Office Max for getting this done without pain!!
Date published: 2023-04-18
Rated 4 out of 5 by from Good I had a good experience doing this by turbo tax, this was the first time in several years I had done.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax Too Expensive/ state tax too expensive The price of the service has just gotten too expensive. When you have a zero state refund and owe federal tax, just can not afford price anymore.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is amazing and easy to use! TurboTax is easy to use, guides you all the way and if you do not understand a question it has a simple explanation. Love how it reviews your work before filing.
Date published: 2023-04-18
Rated 5 out of 5 by from Great experience Filing taxes is never something I look forward to. Turbotax made is easy and stress-free.
Date published: 2023-04-18
Rated 2 out of 5 by from Definitely not as intuitive as it used to be... I experienced a couple of issues this year with the software not saving a copy of my return, which caused me to have to go back and re-enter a lot of information. Also, having sold a couple of rental properties this year, the software did not do a good job walking me through what needed to be entered and where. The software did not do a good job converting data over to the state returns either. More manual calculations than I expected. Overall, it does a decent job, but TurboTax isn't as powerful as it used to be.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is great The live expert helps me throughout my taxes filling. They help me with finding how to add my schooling information.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax to the rescue! The live help was fantastic! I needed assistance twice and both ladies were patient, helpful, and kind
Date published: 2023-04-18
Rated 5 out of 5 by from Love it She was awesome solved my problem in no time. Very knowledgeable
Date published: 2023-04-18
Rated 5 out of 5 by from Eazy Peazy One phrase sums up the experience: Confidence in preparation and accuracy
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 998