TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from Turbo Tax is great It was easy and stress free Highly recommend to all tax filers
Date published: 2022-04-18
Rated 1 out of 5 by from Trouble following several steps I had a lot of trouble with section 199A deduction. Kept going in circles with no way out. Also, e-file return was rejected. When I tried to follow the steps "help me fix it", it did not work. Very frustrating Also, when I reviewed the program, it would not accept my nickname because it was already used.
Date published: 2022-04-18
Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
Rated 4 out of 5 by from Was eqsy foor the most paaart. couldn't understand reasoning for some of the amounts actually used for individual items were used especially in medical expenses. On my federal government 1099R the amount in Box 5 was not addressed and had to figure out where to enter the amount for heath insurance cost. Finally figured it ou First time in over tw3ent years I had any dificulty using Turbo-Tax. Will continue to use it for the couple of years I have Left. I am 94 and have doing my taxes since I started having to file taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy and explains thing out good I’m glad I have TurboTax to help me through this stuff every year…
Date published: 2022-04-18
Rated 5 out of 5 by from This system is so easy to use! I’ve used turbo tax for several years now and it’s stress free!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 952
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great It was easy and stress free Highly recommend to all tax filers
Date published: 2022-04-18
Rated 1 out of 5 by from Trouble following several steps I had a lot of trouble with section 199A deduction. Kept going in circles with no way out. Also, e-file return was rejected. When I tried to follow the steps "help me fix it", it did not work. Very frustrating Also, when I reviewed the program, it would not accept my nickname because it was already used.
Date published: 2022-04-18
Rated 2 out of 5 by from Walks you through the process but fees are HIGH I didn't appreciate the additional $39 fee to have the payment taken out of my federal return. Surprise! And it's more expensive to DO THEM MYSELF online through Turbo Tax than it is to go through an accountant. Last year, I think, for Turbo Tax online.
Date published: 2022-04-18
Rated 4 out of 5 by from complicated adjusting the fees was difficult and could not down grade my edition of turbo tax
Date published: 2022-04-18
Rated 4 out of 5 by from User friendly as always but little expensive TT is always user friendly and I have been an age old user of TT. So not complaint about that at all. I just wish it'd be little less expensive, particularly TT Live. I didn't have to use the advantages of TT Live still for my tax situations, I had pay for TT Live.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax for Income Tax Filing Software is well-updated and provides very informative guidance for income tax filing.
Date published: 2022-04-18
Rated 1 out of 5 by from horrible After 3 years of using your service this will be the least time ever i file taxes through turbotax... horrible job. your fees do not add up... he TurboTax live agent claims i am filing as self employed??? how is that possible if i uploaded a w2 from my employer???? NOT USING THIS SERVICE AGAIN
Date published: 2022-04-18
Rated 4 out of 5 by from Was eqsy foor the most paaart. couldn't understand reasoning for some of the amounts actually used for individual items were used especially in medical expenses. On my federal government 1099R the amount in Box 5 was not addressed and had to figure out where to enter the amount for heath insurance cost. Finally figured it ou First time in over tw3ent years I had any dificulty using Turbo-Tax. Will continue to use it for the couple of years I have Left. I am 94 and have doing my taxes since I started having to file taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy and explains thing out good I’m glad I have TurboTax to help me through this stuff every year…
Date published: 2022-04-18
Rated 5 out of 5 by from This system is so easy to use! I’ve used turbo tax for several years now and it’s stress free!
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 952