TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Excellent user interface and talented support team Turbotax could easily cater for an individuals, Families or a Families with additional investments incomes other than primary. They have a very knowledgeable support team who are always very helpful.
Date published: 2021-09-24
Rated 1 out of 5 by from TURBO TAX 2019 HAS TOO MANY GLITCHES I HAVE BEEN USING TURBO TAX FOR 20 YEARS AND THE 2019 TURBOTAX PROGRAM WAS THE WORST I H AVE EVER USED.
Date published: 2021-09-24
Rated 4 out of 5 by from 2020 TURBO TAX REVIEW I BELIEVE THE FORMAT HAS CHANGED FROM PREVIOUS TAX YEARS SO IT TOOK LONGER TO FIND WHAT I WAS LOOKING FOR
Date published: 2021-09-23
Rated 3 out of 5 by from Your software and systems are always having issues I had too many issues with your software being buggy many of times., This in turn caused me issues with not being able to file my returns asnd delsyed me. On a positiver note your CPAs that I have spoke with George, Liv where very pleasant knowledgable and always willing to help!
Date published: 2021-09-23
Rated 4 out of 5 by from Turbotax need improvements MY 2019 and 2020 Tax Returns were done using Turbotax Deluxe. I had a $120K ROLLOVER from 401(K) to Roth IRA. I paid taxes for all that amount. The software put $0.00 on line 4b of my 1040-SR. It is totally WRONG. I reported this yesterday and your agent Karen suggested to submit amended tax returns. I went and read the instructions for Form 8606. It has 3 parts. My case belongs to part 2. I filled it and it tells to put the $120k on line 4b of 1040-SR. The Software Code (algorithm) for that part of the Program is NOT RIGHT. It clearly needs an update. It was NOT corrected in 2020 Turbotax Deluxe also. I would appreciate if some one takes it serious and make the necessary updates. Otherwise YOU WILL CERTAINLY LOOSE THE CUSTOMER CONFIDENCE ON YOUR SOFTWARE.
Date published: 2021-09-23
Rated 5 out of 5 by from Love Turbo Tax I used Turbo Tax years ago. Because of my business, I started having my accountant prepare everything. Now I am back to doing all of my personal taxes on Turbo Tax because it is so easy to use and much less expensive than a CPA!
Date published: 2021-09-23
Rated 5 out of 5 by from Turbo Tax is great Easy to use, super helpful staff. Thorough, walks the user through the process.
Date published: 2021-09-23
Rated 1 out of 5 by from bad experience bad experience in my life. I was regular customer of Turbo. This year my experience was really horrible
Date published: 2021-09-23
Rated 5 out of 5 by from I've heard so much about turbotax. I like the way turbotax help you file your taxes step by step.
Date published: 2021-09-23
Rated 5 out of 5 by from great great and easy to use! i will recommend my family and friends to use each year
Date published: 2021-09-23
All TurboTax® Offerings Reviews - Page 10
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Excellent user interface and talented support team Turbotax could easily cater for an individuals, Families or a Families with additional investments incomes other than primary. They have a very knowledgeable support team who are always very helpful.
Date published: 2021-09-24
Rated 1 out of 5 by from TURBO TAX 2019 HAS TOO MANY GLITCHES I HAVE BEEN USING TURBO TAX FOR 20 YEARS AND THE 2019 TURBOTAX PROGRAM WAS THE WORST I H AVE EVER USED.
Date published: 2021-09-24
Rated 4 out of 5 by from 2020 TURBO TAX REVIEW I BELIEVE THE FORMAT HAS CHANGED FROM PREVIOUS TAX YEARS SO IT TOOK LONGER TO FIND WHAT I WAS LOOKING FOR
Date published: 2021-09-23
Rated 3 out of 5 by from Your software and systems are always having issues I had too many issues with your software being buggy many of times., This in turn caused me issues with not being able to file my returns asnd delsyed me. On a positiver note your CPAs that I have spoke with George, Liv where very pleasant knowledgable and always willing to help!
Date published: 2021-09-23
Rated 4 out of 5 by from Turbotax need improvements MY 2019 and 2020 Tax Returns were done using Turbotax Deluxe. I had a $120K ROLLOVER from 401(K) to Roth IRA. I paid taxes for all that amount. The software put $0.00 on line 4b of my 1040-SR. It is totally WRONG. I reported this yesterday and your agent Karen suggested to submit amended tax returns. I went and read the instructions for Form 8606. It has 3 parts. My case belongs to part 2. I filled it and it tells to put the $120k on line 4b of 1040-SR. The Software Code (algorithm) for that part of the Program is NOT RIGHT. It clearly needs an update. It was NOT corrected in 2020 Turbotax Deluxe also. I would appreciate if some one takes it serious and make the necessary updates. Otherwise YOU WILL CERTAINLY LOOSE THE CUSTOMER CONFIDENCE ON YOUR SOFTWARE.
Date published: 2021-09-23
Rated 5 out of 5 by from Love Turbo Tax I used Turbo Tax years ago. Because of my business, I started having my accountant prepare everything. Now I am back to doing all of my personal taxes on Turbo Tax because it is so easy to use and much less expensive than a CPA!
Date published: 2021-09-23
Rated 5 out of 5 by from Turbo Tax is great Easy to use, super helpful staff. Thorough, walks the user through the process.
Date published: 2021-09-23
Rated 1 out of 5 by from bad experience bad experience in my life. I was regular customer of Turbo. This year my experience was really horrible
Date published: 2021-09-23
Rated 5 out of 5 by from I've heard so much about turbotax. I like the way turbotax help you file your taxes step by step.
Date published: 2021-09-23
Rated 5 out of 5 by from great great and easy to use! i will recommend my family and friends to use each year
Date published: 2021-09-23
All TurboTax® Offerings Reviews - Page 10