TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Kept Asking Me To Fix A Problem I'd Already Fixed! I got to the end and thought I was almost done, then the program asked me adjust a figure, which I did. After continuing it told me to fix the number I had already fixed. Then I fixed the number I had already fixed again, again. Seeing this going nowhere, I logged out twice and logged back in again to face the same problem. Eventually, I just gave up and zeroed the number out. So for the privilege of using an TurboTax this year, I got to pay an additional $66 in federal taxes. I wonder if Intuit will offer to reimburse me for their dysfunctional program that loves to stay in il-logic loops? (And the poor lady on Customer Service was also at a loss)
Date published: 2021-05-16
Rated 5 out of 5 by from Quick, easy and accurate I have been using Turbo Tax for over 10 years and it is the easiest and most simple app that takes the headaches out of doing an unpleasant task!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! It is a simple and effective way to get your taxes done without the hassle of setting up an appointment and dealing with a CPA! Lol!
Date published: 2021-05-16
Rated 5 out of 5 by from USING TURBOTAX for 20plus years LOVE THEM I used Business for investments and self-employed Wonderful Easy Fast taxes are done in only 1 hour and I have full control The tax advisors are nothing short of AWESOME Professional knowledgable and friendly. I highly recommend using them worth every penny
Date published: 2021-05-16
Rated 4 out of 5 by from First Time Filling with TurboTax I think TurboTax is a good software. It is easy to use, detail, search function works great and price is very reasonable. I would use it and recommend it for fairly simple tax returns. I paid for live help, not so impressed by them! Called 3, not much help. One passed me on to someone else. The others we good for basic info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy I've been using TurboTax for years and love how simple it can be. If I need support, one click away and someone will help. Thank you.
Date published: 2021-05-16
Rated 4 out of 5 by from I like the convinence! I talked with 2 people on the phone and both were very helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from THE BEST TAX APP IN THE WORLD BEST EXPERIENCES .VERY EASY AND GOOD DISCOUNT.BEST FOR MY GOAL
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is a life saver! Extremely easy to use and if you don't understand something, Turbo Tax will explain it.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Use TurboTax helped me through some complicated rental property information that I was lost with and I completed everything very quickly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 878
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Kept Asking Me To Fix A Problem I'd Already Fixed! I got to the end and thought I was almost done, then the program asked me adjust a figure, which I did. After continuing it told me to fix the number I had already fixed. Then I fixed the number I had already fixed again, again. Seeing this going nowhere, I logged out twice and logged back in again to face the same problem. Eventually, I just gave up and zeroed the number out. So for the privilege of using an TurboTax this year, I got to pay an additional $66 in federal taxes. I wonder if Intuit will offer to reimburse me for their dysfunctional program that loves to stay in il-logic loops? (And the poor lady on Customer Service was also at a loss)
Date published: 2021-05-16
Rated 5 out of 5 by from Quick, easy and accurate I have been using Turbo Tax for over 10 years and it is the easiest and most simple app that takes the headaches out of doing an unpleasant task!
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy! It is a simple and effective way to get your taxes done without the hassle of setting up an appointment and dealing with a CPA! Lol!
Date published: 2021-05-16
Rated 5 out of 5 by from USING TURBOTAX for 20plus years LOVE THEM I used Business for investments and self-employed Wonderful Easy Fast taxes are done in only 1 hour and I have full control The tax advisors are nothing short of AWESOME Professional knowledgable and friendly. I highly recommend using them worth every penny
Date published: 2021-05-16
Rated 4 out of 5 by from First Time Filling with TurboTax I think TurboTax is a good software. It is easy to use, detail, search function works great and price is very reasonable. I would use it and recommend it for fairly simple tax returns. I paid for live help, not so impressed by them! Called 3, not much help. One passed me on to someone else. The others we good for basic info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is easy I've been using TurboTax for years and love how simple it can be. If I need support, one click away and someone will help. Thank you.
Date published: 2021-05-16
Rated 4 out of 5 by from I like the convinence! I talked with 2 people on the phone and both were very helpful!
Date published: 2021-05-16
Rated 5 out of 5 by from THE BEST TAX APP IN THE WORLD BEST EXPERIENCES .VERY EASY AND GOOD DISCOUNT.BEST FOR MY GOAL
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is a life saver! Extremely easy to use and if you don't understand something, Turbo Tax will explain it.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy to Use TurboTax helped me through some complicated rental property information that I was lost with and I completed everything very quickly.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 878