TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is still awesome I've been using TurboTax for maybe 30+ years and I've never been disappointed. Getting my taxes done accurately is still easy and fast.
Date published: 2023-04-18
Rated 3 out of 5 by from It is OK I have been using TurboTax for years, unfortunately, TurboTax doesn't lean towards appreciating old customers, fees keep going up on higher than usual rates. In addition, there are always a questionable number of of info the software requests, for an example, when they ask about IRA contributions. although the software was asking about additional contributions to ones already on W2's, it isn't mentioned in the questioner. not to mention that in the old days, it was easier to get hold of support through chat that is whether feature isn't available nowadays or very hard to find.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Easy I love that even when doing my taxes on my own, I feel confident. They take you through every step and make sure you haven't missed anything and will even help if for some reason your taxes get rejected.
Date published: 2023-04-18
Rated 3 out of 5 by from Not as simple and easy as I would like I really wish it was easier to figure out deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and safe easy to use, even if your not good with tech. I would recommend this to anyone
Date published: 2023-04-18
Rated 5 out of 5 by from Great! Great and would highly recommend to other individuals.
Date published: 2023-04-18
Rated 5 out of 5 by from I think turbotax makes it all doable - thanks! I have a somewhat complex tax situation (regular job, side consulting business), different dependents and I think turbotax makes it relatively easy to do my taxes. Sure, I could pay someone to do them but I like knowing what's going on.
Date published: 2023-04-18
Rated 3 out of 5 by from TURBO TAX IS MISSING ITEMS I was not able to deduct legal expenses, loss, or job search. I was not able to see where the returns saved to nor was able to print them.
Date published: 2023-04-18
Rated 3 out of 5 by from Price is too expensive and increases every year I think that the price should remain stable. At $200 for my EZ filing, it's almost worth going to H&R block to let them do all the work.
Date published: 2023-04-18
Rated 2 out of 5 by from To MUCH CHARGE 59$ X 2= FOR BASIS FED/STATE Why charge 59$$ TWICE.?...for state and federal to much $$$$ for a senior getting 8$ back... One charge 4 standard fed/state taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is still awesome I've been using TurboTax for maybe 30+ years and I've never been disappointed. Getting my taxes done accurately is still easy and fast.
Date published: 2023-04-18
Rated 3 out of 5 by from It is OK I have been using TurboTax for years, unfortunately, TurboTax doesn't lean towards appreciating old customers, fees keep going up on higher than usual rates. In addition, there are always a questionable number of of info the software requests, for an example, when they ask about IRA contributions. although the software was asking about additional contributions to ones already on W2's, it isn't mentioned in the questioner. not to mention that in the old days, it was easier to get hold of support through chat that is whether feature isn't available nowadays or very hard to find.
Date published: 2023-04-18
Rated 5 out of 5 by from Simple and Easy I love that even when doing my taxes on my own, I feel confident. They take you through every step and make sure you haven't missed anything and will even help if for some reason your taxes get rejected.
Date published: 2023-04-18
Rated 3 out of 5 by from Not as simple and easy as I would like I really wish it was easier to figure out deductions.
Date published: 2023-04-18
Rated 5 out of 5 by from easy and safe easy to use, even if your not good with tech. I would recommend this to anyone
Date published: 2023-04-18
Rated 5 out of 5 by from Great! Great and would highly recommend to other individuals.
Date published: 2023-04-18
Rated 5 out of 5 by from I think turbotax makes it all doable - thanks! I have a somewhat complex tax situation (regular job, side consulting business), different dependents and I think turbotax makes it relatively easy to do my taxes. Sure, I could pay someone to do them but I like knowing what's going on.
Date published: 2023-04-18
Rated 3 out of 5 by from TURBO TAX IS MISSING ITEMS I was not able to deduct legal expenses, loss, or job search. I was not able to see where the returns saved to nor was able to print them.
Date published: 2023-04-18
Rated 3 out of 5 by from Price is too expensive and increases every year I think that the price should remain stable. At $200 for my EZ filing, it's almost worth going to H&R block to let them do all the work.
Date published: 2023-04-18
Rated 2 out of 5 by from To MUCH CHARGE 59$ X 2= FOR BASIS FED/STATE Why charge 59$$ TWICE.?...for state and federal to much $$$$ for a senior getting 8$ back... One charge 4 standard fed/state taxes
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 794