TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from awesome great and easy to use was finished in a flash no problems at all
Date published: 2023-04-19
Rated 4 out of 5 by from Not sure what I'd do without TurboTax I've been using TurboTax for over 5 years. Prior to TurboTax I mostly paid someone to do my taxes. This doesn't seem to turn out much cheaper but I can get them done on my own and not have to deliver a bunch of documents to someone which is convenient. I hate, hate, hate, doing taxes. I literally wait until the last minute and TurboTax saves the day.
Date published: 2023-04-19
Rated 4 out of 5 by from User friendly It was easier to use than I expected- it was my first time filing my own tax. I liked the easy-to-understand instructions. The downside was that I had to upgrade to the premium even though I selected the basic option at the beginning of the process.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax went very smoothly It was very convenient and fast to use Turbotax. I did not run into any issues along the way and the user interface is very intuitive.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and relatively quick guide to get it done. Easy and relatively quick guide to get it done. Took two hours if that
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax AWESOME TURBO TAX is awesome.Very easy to use. Some info is repeat
Date published: 2023-04-19
Rated 4 out of 5 by from Turbotax is good Super awesome so easy loved every minute of filing on here
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth Experience with the TUUUURRRRBOOOOO Smooth prompts, easy flow, accident proof with multiple reviews before filing.
Date published: 2023-04-19
Rated 2 out of 5 by from Struggled I have to file a K-1 every year for a family partnership and every year is a struggle. This year, the instructions said to file like I had two K-1s if I had entered a number in both line 1 and 2 and that was it. Unfortunately, there is a lot of other information on a K-1 that there are no instructions for. For Example, I had codes on lines 19 and 20 but poor instruction on what to do with that information - put it on both K-1s? put it all on one and none on the other? What to put on each? Then: My electronic return was rejected. An explanation was given about an error in one of my children's returns (both college students). The explanation told me how to find which child made the mistake but there was no way to actually find out what the instructions said I could. So I had to print my return and mail it. I also had to look up where to send it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was Awesom, even for us procrastinators! For us that wait until the last minute, you are fantastic! And calling on support on the phone with Denise, saved my but!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 794
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome great and easy to use was finished in a flash no problems at all
Date published: 2023-04-19
Rated 4 out of 5 by from Not sure what I'd do without TurboTax I've been using TurboTax for over 5 years. Prior to TurboTax I mostly paid someone to do my taxes. This doesn't seem to turn out much cheaper but I can get them done on my own and not have to deliver a bunch of documents to someone which is convenient. I hate, hate, hate, doing taxes. I literally wait until the last minute and TurboTax saves the day.
Date published: 2023-04-19
Rated 4 out of 5 by from User friendly It was easier to use than I expected- it was my first time filing my own tax. I liked the easy-to-understand instructions. The downside was that I had to upgrade to the premium even though I selected the basic option at the beginning of the process.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax went very smoothly It was very convenient and fast to use Turbotax. I did not run into any issues along the way and the user interface is very intuitive.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy and relatively quick guide to get it done. Easy and relatively quick guide to get it done. Took two hours if that
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax AWESOME TURBO TAX is awesome.Very easy to use. Some info is repeat
Date published: 2023-04-19
Rated 4 out of 5 by from Turbotax is good Super awesome so easy loved every minute of filing on here
Date published: 2023-04-19
Rated 5 out of 5 by from Smooth Experience with the TUUUURRRRBOOOOO Smooth prompts, easy flow, accident proof with multiple reviews before filing.
Date published: 2023-04-19
Rated 2 out of 5 by from Struggled I have to file a K-1 every year for a family partnership and every year is a struggle. This year, the instructions said to file like I had two K-1s if I had entered a number in both line 1 and 2 and that was it. Unfortunately, there is a lot of other information on a K-1 that there are no instructions for. For Example, I had codes on lines 19 and 20 but poor instruction on what to do with that information - put it on both K-1s? put it all on one and none on the other? What to put on each? Then: My electronic return was rejected. An explanation was given about an error in one of my children's returns (both college students). The explanation told me how to find which child made the mistake but there was no way to actually find out what the instructions said I could. So I had to print my return and mail it. I also had to look up where to send it.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax Was Awesom, even for us procrastinators! For us that wait until the last minute, you are fantastic! And calling on support on the phone with Denise, saved my but!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 794