TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was harder to navigate than Tax Act I found Turbo Tax harder to navigate than Tax Act. But it got the job done.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax never lets me down TurboTax is concise, very user-friendly and thorough. I've used it for 7 years & will continue to use it to save myself money & get the best return I can.
Date published: 2021-05-17
Rated 1 out of 5 by from Double taxation I had to file 2 states this year and they charged me an extra $45 to download the second state and then another $25 to file it. That's not right!!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Turbo Tax is an excellent program, easy to follow!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is great! It brings in information from my previous return so that I do not need to key in any of my personal information unless there are some changes.
Date published: 2021-05-17
Rated 5 out of 5 by from easier than i thought it would be. i had a little trouble with filing a non massachusetts return, but turbo tax answered my questions and resolved the issue.
Date published: 2021-05-17
Rated 4 out of 5 by from Great tool but live help can be better I chose the expert support option but the quality of 'experts' is not great. They are trying their best to help but I guess they don't have the right experience.
Date published: 2021-05-17
Rated 4 out of 5 by from Awesome Very Helpful and easy to use. The information links were great.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 714
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty good - Can see print in windows I've used this software for a very long time and so far it works perfectly. I gave it four stars because the print in the windows is too small. I tried a number of ways to make it bigger. I have eyes that struggle to see it. I do know how to make text bigger on my computer but can't do it on Turbo Tax. You need to fix this problem or next year I will do something else.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use It was very easy to use. I appreciated the ease. Thank you.
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax was harder to navigate than Tax Act I found Turbo Tax harder to navigate than Tax Act. But it got the job done.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax never lets me down TurboTax is concise, very user-friendly and thorough. I've used it for 7 years & will continue to use it to save myself money & get the best return I can.
Date published: 2021-05-17
Rated 1 out of 5 by from Double taxation I had to file 2 states this year and they charged me an extra $45 to download the second state and then another $25 to file it. That's not right!!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome! Turbo Tax is an excellent program, easy to follow!
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax is great! It brings in information from my previous return so that I do not need to key in any of my personal information unless there are some changes.
Date published: 2021-05-17
Rated 5 out of 5 by from easier than i thought it would be. i had a little trouble with filing a non massachusetts return, but turbo tax answered my questions and resolved the issue.
Date published: 2021-05-17
Rated 4 out of 5 by from Great tool but live help can be better I chose the expert support option but the quality of 'experts' is not great. They are trying their best to help but I guess they don't have the right experience.
Date published: 2021-05-17
Rated 4 out of 5 by from Awesome Very Helpful and easy to use. The information links were great.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 714