TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
mashcar from
Super easy walkthroughs and questions
As usual, TT asked me questions that helped me find tax deductions I wasn't aware of. Love how easy it is to walkthrough the tax code and complete a return
Date published: 2023-04-18
Rated 5 out of 5 by
alpero29 from
Easy Tax Return with Turbotax
Easy friendly return with a lot of handy help information. Everything is right at your fingertips. Would recommend to anybody, even for difficult returns. Importing your Crypto information was awesome and easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Kyderby7 from
Turbo Tax is fantastic!
Great experience. I appreciate all of the checks and balances.
Date published: 2023-04-18
Rated 5 out of 5 by
Jaabs from
Was going to file in person, this saved me from it
My original intention was going to file in person since this is the first i have had a house rental. After just checking out how i would do it online, turbo tax made it really easy for me and explained everything in detail.
Date published: 2023-04-18
Rated 1 out of 5 by
DSFFFSFS from
Screw U
You forced me to pay for my state return when I changed my mind jerks.
Date published: 2023-04-18
Rated 2 out of 5 by
matt345664345 from
Reporting Crypto taxes is not user friendly
I enjoyed the ease of the diginal import of my w2, but when it came time to reporing my stocks/crytpo capital gains/losses, I found the system very unresponsive. I would download a csv from an exchange, but the formatting to get it into turbo tax was too cumbersome. I ended up buying 3rd party software and used API keys, and easier software to import csv from exhanges (cointracker) to then import to turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by
Sann6115 from
Turbox Tax
Great way to complete taxes without the hassle of waiting in lines.
Date published: 2023-04-18
Rated 5 out of 5 by
Popover from
Taxes done, so easy!
If you hate doing the tax thing, Turbo is for you! It's like going to an accountant except more conversational, and no driving. I love the way big T asks questions that make you think....have I included all the numbers.
Date published: 2023-04-18
Rated 1 out of 5 by
evrh30 from
not pleased
when i went to start my tax returns, i opened up my program from last year and it automatically started me on PREMIER . I was thinking my cost was going t be no more than $89 nut turned out to be $253 . Very upset after working hours on my taxes and not getting asked which program i was going to use. Very UPSET! The first woman to help me online could help me and later diappeared . Very poor service...she said she would call and never did.
Date published: 2023-04-18
Rated 5 out of 5 by
Nelle B from
Outstanding
Superior and great service and very easy to navigate. Got help with an issue that was resolved immediately by chat.
All TurboTax® Offerings Reviews - Page 714
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
mashcar from
Super easy walkthroughs and questions
As usual, TT asked me questions that helped me find tax deductions I wasn't aware of. Love how easy it is to walkthrough the tax code and complete a return
Date published: 2023-04-18
Rated 5 out of 5 by
alpero29 from
Easy Tax Return with Turbotax
Easy friendly return with a lot of handy help information. Everything is right at your fingertips. Would recommend to anybody, even for difficult returns. Importing your Crypto information was awesome and easy.
Date published: 2023-04-18
Rated 5 out of 5 by
Kyderby7 from
Turbo Tax is fantastic!
Great experience. I appreciate all of the checks and balances.
Date published: 2023-04-18
Rated 5 out of 5 by
Jaabs from
Was going to file in person, this saved me from it
My original intention was going to file in person since this is the first i have had a house rental. After just checking out how i would do it online, turbo tax made it really easy for me and explained everything in detail.
Date published: 2023-04-18
Rated 1 out of 5 by
DSFFFSFS from
Screw U
You forced me to pay for my state return when I changed my mind jerks.
Date published: 2023-04-18
Rated 2 out of 5 by
matt345664345 from
Reporting Crypto taxes is not user friendly
I enjoyed the ease of the diginal import of my w2, but when it came time to reporing my stocks/crytpo capital gains/losses, I found the system very unresponsive. I would download a csv from an exchange, but the formatting to get it into turbo tax was too cumbersome. I ended up buying 3rd party software and used API keys, and easier software to import csv from exhanges (cointracker) to then import to turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by
Sann6115 from
Turbox Tax
Great way to complete taxes without the hassle of waiting in lines.
Date published: 2023-04-18
Rated 5 out of 5 by
Popover from
Taxes done, so easy!
If you hate doing the tax thing, Turbo is for you! It's like going to an accountant except more conversational, and no driving. I love the way big T asks questions that make you think....have I included all the numbers.
Date published: 2023-04-18
Rated 1 out of 5 by
evrh30 from
not pleased
when i went to start my tax returns, i opened up my program from last year and it automatically started me on PREMIER . I was thinking my cost was going t be no more than $89 nut turned out to be $253 . Very upset after working hours on my taxes and not getting asked which program i was going to use. Very UPSET! The first woman to help me online could help me and later diappeared . Very poor service...she said she would call and never did.
Date published: 2023-04-18
Rated 5 out of 5 by
Nelle B from
Outstanding
Superior and great service and very easy to navigate. Got help with an issue that was resolved immediately by chat.
All TurboTax® Offerings Reviews - Page 714
Date published: 2023-04-18