TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Super easy walkthroughs and questions As usual, TT asked me questions that helped me find tax deductions I wasn't aware of. Love how easy it is to walkthrough the tax code and complete a return
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Tax Return with Turbotax Easy friendly return with a lot of handy help information. Everything is right at your fingertips. Would recommend to anybody, even for difficult returns. Importing your Crypto information was awesome and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic! Great experience. I appreciate all of the checks and balances.
Date published: 2023-04-18
Rated 5 out of 5 by from Was going to file in person, this saved me from it My original intention was going to file in person since this is the first i have had a house rental. After just checking out how i would do it online, turbo tax made it really easy for me and explained everything in detail.
Date published: 2023-04-18
Rated 1 out of 5 by from Screw U You forced me to pay for my state return when I changed my mind jerks.
Date published: 2023-04-18
Rated 2 out of 5 by from Reporting Crypto taxes is not user friendly I enjoyed the ease of the diginal import of my w2, but when it came time to reporing my stocks/crytpo capital gains/losses, I found the system very unresponsive. I would download a csv from an exchange, but the formatting to get it into turbo tax was too cumbersome. I ended up buying 3rd party software and used API keys, and easier software to import csv from exhanges (cointracker) to then import to turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from Turbox Tax Great way to complete taxes without the hassle of waiting in lines.
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes done, so easy! If you hate doing the tax thing, Turbo is for you! It's like going to an accountant except more conversational, and no driving. I love the way big T asks questions that make you think....have I included all the numbers.
Date published: 2023-04-18
Rated 1 out of 5 by from not pleased when i went to start my tax returns, i opened up my program from last year and it automatically started me on PREMIER . I was thinking my cost was going t be no more than $89 nut turned out to be $253 . Very upset after working hours on my taxes and not getting asked which program i was going to use. Very UPSET! The first woman to help me online could help me and later diappeared . Very poor service...she said she would call and never did.
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Superior and great service and very easy to navigate. Got help with an issue that was resolved immediately by chat.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 714
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy walkthroughs and questions As usual, TT asked me questions that helped me find tax deductions I wasn't aware of. Love how easy it is to walkthrough the tax code and complete a return
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Tax Return with Turbotax Easy friendly return with a lot of handy help information. Everything is right at your fingertips. Would recommend to anybody, even for difficult returns. Importing your Crypto information was awesome and easy.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is fantastic! Great experience. I appreciate all of the checks and balances.
Date published: 2023-04-18
Rated 5 out of 5 by from Was going to file in person, this saved me from it My original intention was going to file in person since this is the first i have had a house rental. After just checking out how i would do it online, turbo tax made it really easy for me and explained everything in detail.
Date published: 2023-04-18
Rated 1 out of 5 by from Screw U You forced me to pay for my state return when I changed my mind jerks.
Date published: 2023-04-18
Rated 2 out of 5 by from Reporting Crypto taxes is not user friendly I enjoyed the ease of the diginal import of my w2, but when it came time to reporing my stocks/crytpo capital gains/losses, I found the system very unresponsive. I would download a csv from an exchange, but the formatting to get it into turbo tax was too cumbersome. I ended up buying 3rd party software and used API keys, and easier software to import csv from exhanges (cointracker) to then import to turbo tax
Date published: 2023-04-18
Rated 4 out of 5 by from Turbox Tax Great way to complete taxes without the hassle of waiting in lines.
Date published: 2023-04-18
Rated 5 out of 5 by from Taxes done, so easy! If you hate doing the tax thing, Turbo is for you! It's like going to an accountant except more conversational, and no driving. I love the way big T asks questions that make you think....have I included all the numbers.
Date published: 2023-04-18
Rated 1 out of 5 by from not pleased when i went to start my tax returns, i opened up my program from last year and it automatically started me on PREMIER . I was thinking my cost was going t be no more than $89 nut turned out to be $253 . Very upset after working hours on my taxes and not getting asked which program i was going to use. Very UPSET! The first woman to help me online could help me and later diappeared . Very poor service...she said she would call and never did.
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Superior and great service and very easy to navigate. Got help with an issue that was resolved immediately by chat.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 714