TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 2 out of 5 by from FILE New York State Taxes the deadline is may 17 (today). I've tried filing my new york state taxes since April 11. Each time i get the following error message: taxes cannot be filed at this time because the following confirmation cannot be located at . try again later. there is no indication of what the confirmation is or where it is located. i ended up sending a screen shot and the signed copy of the confirmation to the irs even though the instructions say explicitly not to do so. i did this after calling intuit 4 times with the result the same. i sent the information to the irs after consulting with intuit's cpa.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and keeps you informed of progress This is my third year using TurboTax. It is very easy to use and lets you see your progress as information is entered.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy & Fast Very Easy to use I was nervous but it went well will use again!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax always makes taxes easy TurboTax always gets me the most for my federal tax refund. I take care to always pay in more than I owe, and TurboTax does the rest, getting me even more than I expect, every year, with audit protection and assistance.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax walked me through every scenario that even i didn't think of.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, Easy and Convenient I've always thought doing your own taxes was hard to do. Turbo tax makes it extremely easy. This has been my sixth year doing it on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is the best DIY tax tool! Taxes are never fun to do, but Turbo tax makes it easier!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax works fine Was fine for the most part. A few new questions with no way to know where to look to get the answer
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome I use TurboTax every year and it’s fast and very helpful and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Best there is I've been using Turbotax since 2007. I've never had any issues with them. This year we were nervous because my wife started a small business from home. We weren't sure if we would get all the tax breaks possible. We upgraded to the live chat one and it was great. When we had questions we just asked and someone called us withing a few minutes to walk us through. Highly recommended.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from FILE New York State Taxes the deadline is may 17 (today). I've tried filing my new york state taxes since April 11. Each time i get the following error message: taxes cannot be filed at this time because the following confirmation cannot be located at . try again later. there is no indication of what the confirmation is or where it is located. i ended up sending a screen shot and the signed copy of the confirmation to the irs even though the instructions say explicitly not to do so. i did this after calling intuit 4 times with the result the same. i sent the information to the irs after consulting with intuit's cpa.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and keeps you informed of progress This is my third year using TurboTax. It is very easy to use and lets you see your progress as information is entered.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy & Fast Very Easy to use I was nervous but it went well will use again!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax always makes taxes easy TurboTax always gets me the most for my federal tax refund. I take care to always pay in more than I owe, and TurboTax does the rest, getting me even more than I expect, every year, with audit protection and assistance.
Date published: 2021-05-17
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax walked me through every scenario that even i didn't think of.
Date published: 2021-05-17
Rated 5 out of 5 by from Fast, Easy and Convenient I've always thought doing your own taxes was hard to do. Turbo tax makes it extremely easy. This has been my sixth year doing it on my own.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is the best DIY tax tool! Taxes are never fun to do, but Turbo tax makes it easier!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax works fine Was fine for the most part. A few new questions with no way to know where to look to get the answer
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is awesome I use TurboTax every year and it’s fast and very helpful and easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Best there is I've been using Turbotax since 2007. I've never had any issues with them. This year we were nervous because my wife started a small business from home. We weren't sure if we would get all the tax breaks possible. We upgraded to the live chat one and it was great. When we had questions we just asked and someone called us withing a few minutes to walk us through. Highly recommended.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 685