TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy easy to use. happy with returns. i will definitely use again.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good - except for a hiccup at the end with na Seamless, but got stuck at the end with an issue between state and federal tax names. for some reason federal was transferring a period in initial, causing state tax input to fail. Editing my info didn't resolve, and not possible to change within actual tax forms. A minor input that cost me 30 minutes of trial and error
Date published: 2023-04-19
Rated 5 out of 5 by from Made it easier to file through their software. Very good software that made filing taxes on my own very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax 2022 awesome and speedy way to use the final day of tax
Date published: 2023-04-19
Rated 2 out of 5 by from Misleading Misleading product information was told my tax filing would remain free when starting the tax filing only to be noticed at the end that it was changed into premium filing. I would have liked for it to explain when the filing became premium and given the option to continue with a premium rather than not having a notice at all
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax = quick & easy So far so good...TurboTax has been my go to for several years and I love that it easily inputs all the updated info each year. Thank TT for saving me time and money!
Date published: 2023-04-19
Rated 4 out of 5 by from What's for dinner? TurboTax Premium is thorough and very user friendly
Date published: 2023-04-19
Rated 1 out of 5 by from Wish there were other options It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from EASY! I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by from Good platform for self-filing Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 685
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy easy to use. happy with returns. i will definitely use again.
Date published: 2023-04-19
Rated 4 out of 5 by from Very good - except for a hiccup at the end with na Seamless, but got stuck at the end with an issue between state and federal tax names. for some reason federal was transferring a period in initial, causing state tax input to fail. Editing my info didn't resolve, and not possible to change within actual tax forms. A minor input that cost me 30 minutes of trial and error
Date published: 2023-04-19
Rated 5 out of 5 by from Made it easier to file through their software. Very good software that made filing taxes on my own very easy.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbotax 2022 awesome and speedy way to use the final day of tax
Date published: 2023-04-19
Rated 2 out of 5 by from Misleading Misleading product information was told my tax filing would remain free when starting the tax filing only to be noticed at the end that it was changed into premium filing. I would have liked for it to explain when the filing became premium and given the option to continue with a premium rather than not having a notice at all
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax = quick & easy So far so good...TurboTax has been my go to for several years and I love that it easily inputs all the updated info each year. Thank TT for saving me time and money!
Date published: 2023-04-19
Rated 4 out of 5 by from What's for dinner? TurboTax Premium is thorough and very user friendly
Date published: 2023-04-19
Rated 1 out of 5 by from Wish there were other options It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from EASY! I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by from Good platform for self-filing Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 685