TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
tresticle from
easy
easy to use. happy with returns. i will definitely use again.
Date published: 2023-04-19
Rated 4 out of 5 by
RoVT from
Very good - except for a hiccup at the end with na
Seamless, but got stuck at the end with an issue between state and federal tax names. for some reason federal was transferring a period in initial, causing state tax input to fail. Editing my info didn't resolve, and not possible to change within actual tax forms. A minor input that cost me 30 minutes of trial and error
Date published: 2023-04-19
Rated 5 out of 5 by
BoCaSe from
Made it easier to file through their software.
Very good software that made filing taxes on my own very easy.
Date published: 2023-04-19
Rated 5 out of 5 by
brenda20000 from
Turbotax 2022
awesome and speedy way to use the final day of tax
Date published: 2023-04-19
Rated 2 out of 5 by
monica5 from
Misleading
Misleading product information was told my tax filing would remain free when starting the tax filing only to be noticed at the end that it was changed into premium filing. I would have liked for it to explain when the filing became premium and given the option to continue with a premium rather than not having a notice at all
Date published: 2023-04-19
Rated 5 out of 5 by
Ash512to210 from
TurboTax = quick & easy
So far so good...TurboTax has been my go to for several years and I love that it easily inputs all the updated info each year. Thank TT for saving me time and money!
Date published: 2023-04-19
Rated 4 out of 5 by
MGMmmmmm from
What's for dinner?
TurboTax Premium is thorough and very user friendly
Date published: 2023-04-19
Rated 1 out of 5 by
Johnny120aa from
Wish there were other options
It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
ALwaysowetaxes from
EASY!
I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by
KT3122 from
Good platform for self-filing
Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
All TurboTax® Offerings Reviews - Page 685
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
tresticle from
easy
easy to use. happy with returns. i will definitely use again.
Date published: 2023-04-19
Rated 4 out of 5 by
RoVT from
Very good - except for a hiccup at the end with na
Seamless, but got stuck at the end with an issue between state and federal tax names. for some reason federal was transferring a period in initial, causing state tax input to fail. Editing my info didn't resolve, and not possible to change within actual tax forms. A minor input that cost me 30 minutes of trial and error
Date published: 2023-04-19
Rated 5 out of 5 by
BoCaSe from
Made it easier to file through their software.
Very good software that made filing taxes on my own very easy.
Date published: 2023-04-19
Rated 5 out of 5 by
brenda20000 from
Turbotax 2022
awesome and speedy way to use the final day of tax
Date published: 2023-04-19
Rated 2 out of 5 by
monica5 from
Misleading
Misleading product information was told my tax filing would remain free when starting the tax filing only to be noticed at the end that it was changed into premium filing. I would have liked for it to explain when the filing became premium and given the option to continue with a premium rather than not having a notice at all
Date published: 2023-04-19
Rated 5 out of 5 by
Ash512to210 from
TurboTax = quick & easy
So far so good...TurboTax has been my go to for several years and I love that it easily inputs all the updated info each year. Thank TT for saving me time and money!
Date published: 2023-04-19
Rated 4 out of 5 by
MGMmmmmm from
What's for dinner?
TurboTax Premium is thorough and very user friendly
Date published: 2023-04-19
Rated 1 out of 5 by
Johnny120aa from
Wish there were other options
It's always the same: start with the free option, make it impossible to go with anything other than the more expensive packages after. Credit Karma's filing used to be simpler, always free but now it's all rolled into TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by
ALwaysowetaxes from
EASY!
I wait because I always owe... nothing different this year. However, TT makes it easy to complete and in under 1 hour, I was done!
Date published: 2023-04-19
Rated 4 out of 5 by
KT3122 from
Good platform for self-filing
Easy to understand when doing taxes on your own. Any questions I had were easy to find the answers to from the search function on the same page you're filing from. A bit expensive, but worth it for the peace of mind knowing that everything gets reviewed before filing for any mishaps. I've used TurboTax for years and will likely continue.
All TurboTax® Offerings Reviews - Page 685
Date published: 2023-04-19