TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax #1 choice I like TurboTax. It makes doing income taxes educational, fun, and easy.
Date published: 2023-03-14
Rated 3 out of 5 by from SEEMS TO BE GETTING ALITTLE MORE COMPLICATED sEEMS TO GET A LITTLE MORE DIFFICULT FOR A SIMPLE STANDARD DECUDUCTION RETURN
Date published: 2023-03-14
Rated 2 out of 5 by from TurboTax is great, but there are some caveats TurboTax is mostly easy to use and convenient for filling out your taxes, BUT it is ridiculously bad at the process of creating an account to pay for them to e-file. I have had nothing but issues with creating an account on their site, something I thought I had to do in order to pay the fees they charge for them to e-file my taxes. The trick, I've learned finally after years of having the same issue over and over again, is to click "continue as guest", forego creating an account on their site, then and only then can you e-file using their website. Shouldn't be this difficult or problematic but it is.
Date published: 2023-03-14
Rated 5 out of 5 by from It was great It was awesome. It saved me from having to worry about anything.
Date published: 2023-03-14
Rated 5 out of 5 by from good easy to follow instructions and accurate, just love it
Date published: 2023-03-14
Rated 4 out of 5 by from Cool way to do taxes turbo It was smooth and helpful ..........................
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Business Easy and Complete Been using Turbo Tax for many years after the accountant we previously used messed up a SIMPLE tax return. Have had no problems completing my Sub-S returns and generating the necessary K-1s. Recommend!
Date published: 2023-03-14
Rated 1 out of 5 by from Product is absolute garbage Paid nearly $200 for a product that doesn't support Quickbooks 2018. Seriously? The only reason I bought this is to be able to easily import from another Intuit Product. Instead, I have to buy another product to use this one? A total rip off.
Date published: 2023-03-14
Rated 4 out of 5 by from Fast and Easy For the most part it was a painless, easy process to do it myself. Sometimes the product options at Turbotax are frustrating. They only offered me the deluxe version because of my prior year tax forms that were required but this year I didn't need the more complicated tax forms. I could have switched but TurboTax would have made me restart the whole process so it was worth the extra $50 they were charging to avoid restarting.
Date published: 2023-03-14
Rated 1 out of 5 by from hidden fees every year they find something to charge me for, they sneak it in, and when I try to remove it they make me start my taxes all over again, this is my last year with turbo tax.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6505
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax #1 choice I like TurboTax. It makes doing income taxes educational, fun, and easy.
Date published: 2023-03-14
Rated 3 out of 5 by from SEEMS TO BE GETTING ALITTLE MORE COMPLICATED sEEMS TO GET A LITTLE MORE DIFFICULT FOR A SIMPLE STANDARD DECUDUCTION RETURN
Date published: 2023-03-14
Rated 2 out of 5 by from TurboTax is great, but there are some caveats TurboTax is mostly easy to use and convenient for filling out your taxes, BUT it is ridiculously bad at the process of creating an account to pay for them to e-file. I have had nothing but issues with creating an account on their site, something I thought I had to do in order to pay the fees they charge for them to e-file my taxes. The trick, I've learned finally after years of having the same issue over and over again, is to click "continue as guest", forego creating an account on their site, then and only then can you e-file using their website. Shouldn't be this difficult or problematic but it is.
Date published: 2023-03-14
Rated 5 out of 5 by from It was great It was awesome. It saved me from having to worry about anything.
Date published: 2023-03-14
Rated 5 out of 5 by from good easy to follow instructions and accurate, just love it
Date published: 2023-03-14
Rated 4 out of 5 by from Cool way to do taxes turbo It was smooth and helpful ..........................
Date published: 2023-03-14
Rated 5 out of 5 by from Turbo Tax Business Easy and Complete Been using Turbo Tax for many years after the accountant we previously used messed up a SIMPLE tax return. Have had no problems completing my Sub-S returns and generating the necessary K-1s. Recommend!
Date published: 2023-03-14
Rated 1 out of 5 by from Product is absolute garbage Paid nearly $200 for a product that doesn't support Quickbooks 2018. Seriously? The only reason I bought this is to be able to easily import from another Intuit Product. Instead, I have to buy another product to use this one? A total rip off.
Date published: 2023-03-14
Rated 4 out of 5 by from Fast and Easy For the most part it was a painless, easy process to do it myself. Sometimes the product options at Turbotax are frustrating. They only offered me the deluxe version because of my prior year tax forms that were required but this year I didn't need the more complicated tax forms. I could have switched but TurboTax would have made me restart the whole process so it was worth the extra $50 they were charging to avoid restarting.
Date published: 2023-03-14
Rated 1 out of 5 by from hidden fees every year they find something to charge me for, they sneak it in, and when I try to remove it they make me start my taxes all over again, this is my last year with turbo tax.
Date published: 2023-03-14
All TurboTax® Offerings Reviews - Page 6505