TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is great Loved the ease of doing my taxes in remedial mode online. Also love the help of getting a nice refund.
Date published: 2023-03-18
Rated 5 out of 5 by from turbo tax is simple It kept the process simple and its affordable. I like having it second checked and it does a great job trying to get you the most out of your return
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes Tax Return filing Easy Tax filing is easier with TurboTax. I really like how you can import all your W2's and brokerage statements so you don't have to manually enter them.
Date published: 2023-03-18
Rated 1 out of 5 by from Awful, just awful! This year it is a disaster. I will never use it again. way too complicated and hard to follow. I am a retired CPA so I know the numbers I'm looking for...but trying to get Turbotax to come up with the correct numbers was a nightmare
Date published: 2023-03-18
Rated 5 out of 5 by from Just Awesome! turbo tax has been a great tool to file taxes specially if you don't have any experience filing taxes
Date published: 2023-03-18
Rated 3 out of 5 by from Good but costly Product excellent. Very easy to use, but much too expensive
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use Easy to navigate, great product to do personal taxes
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome! I love turbo tax it a greeat help at the time of do you taxes.
Date published: 2023-03-18
Rated 2 out of 5 by from One wrong click can cost you money This program is unnecessarily complicated. I don't understand why you have to click click click click through 30 screens every time. Turbotax also does not help you go back when you make that one wrong click. I checked "at risk" to "no" because I didn't know what it meant, and my taxes went up $800. It took an hour to find the box to uncheck it. This is supposed to be easy but it's screen after screen after screen of questions that make no sense. This should actually be way easier and it should stop presenting the same questions 30 times. If you have an HSA you will click through 100 screens.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is very user friendly software to use It was good to use but it is expensive, I did the preparation and filling without any help, still charged for live support also the maximize refund also did not increase my refund rather I had to pay back. It is too much money to just use the software to fill tax return.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is great Loved the ease of doing my taxes in remedial mode online. Also love the help of getting a nice refund.
Date published: 2023-03-18
Rated 5 out of 5 by from turbo tax is simple It kept the process simple and its affordable. I like having it second checked and it does a great job trying to get you the most out of your return
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax makes Tax Return filing Easy Tax filing is easier with TurboTax. I really like how you can import all your W2's and brokerage statements so you don't have to manually enter them.
Date published: 2023-03-18
Rated 1 out of 5 by from Awful, just awful! This year it is a disaster. I will never use it again. way too complicated and hard to follow. I am a retired CPA so I know the numbers I'm looking for...but trying to get Turbotax to come up with the correct numbers was a nightmare
Date published: 2023-03-18
Rated 5 out of 5 by from Just Awesome! turbo tax has been a great tool to file taxes specially if you don't have any experience filing taxes
Date published: 2023-03-18
Rated 3 out of 5 by from Good but costly Product excellent. Very easy to use, but much too expensive
Date published: 2023-03-18
Rated 5 out of 5 by from Easy to use Easy to navigate, great product to do personal taxes
Date published: 2023-03-18
Rated 5 out of 5 by from Awesome! I love turbo tax it a greeat help at the time of do you taxes.
Date published: 2023-03-18
Rated 2 out of 5 by from One wrong click can cost you money This program is unnecessarily complicated. I don't understand why you have to click click click click through 30 screens every time. Turbotax also does not help you go back when you make that one wrong click. I checked "at risk" to "no" because I didn't know what it meant, and my taxes went up $800. It took an hour to find the box to uncheck it. This is supposed to be easy but it's screen after screen after screen of questions that make no sense. This should actually be way easier and it should stop presenting the same questions 30 times. If you have an HSA you will click through 100 screens.
Date published: 2023-03-18
Rated 4 out of 5 by from Turbo Tax is very user friendly software to use It was good to use but it is expensive, I did the preparation and filling without any help, still charged for live support also the maximize refund also did not increase my refund rather I had to pay back. It is too much money to just use the software to fill tax return.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 6048