TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Lars4444 from
Simple and straight forward!
I used the Premium Turbo Tax 2022 and have used Turbo Tax for numerous years now. It guides you through the process, which makes doing your own taxes fairly easy. I plan on doing my daughter's taxes this year with her by my side, so she gets an idea of how easy it can be and to not be afraid of doing it yourself.
Date published: 2023-03-22
Rated 4 out of 5 by
Bapa1027 from
Wisconsin Schedule U does not work
Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
Rated 3 out of 5 by
Chazwalt from
Way Too Expensive
I am up to 130 bucks to file my stupid taxes. Stop the greed Turbotax. We can't afford it.
Date published: 2023-03-22
Rated 1 out of 5 by
Justanothersheep from
Turbo tax.
After turbo tax told me my filing was complete. A week later i get an email telling me i was 93% complete inquiring about payment. They try so hard an ask a million questions trying to get you to pay for the multiple types of service, but if you sift through the options there is always a free option. As there should be. Month went by, an everyone has gotten their returns except me. Turns out turbo tax lied to me about my return being complete. And MADE me pay 142 dollars. An now i have to wait another month.
Date published: 2023-03-22
Rated 3 out of 5 by
JAM369 from
Turbo has too many fee
Its not all easy especially when it comes to entering car expenses. Also, there are too many fees
Date published: 2023-03-22
Rated 5 out of 5 by
Sammy V from
Turbo Tax was easy
Was an easy step by step process and was easy to use.
Date published: 2023-03-22
Rated 5 out of 5 by
RichardNo from
Works great!
I have used this program for many years. It is very user friendly and easy to use.
Date published: 2023-03-22
Rated 4 out of 5 by
JHR2023 from
Necessary help for difficult returns
Never could have done this on my own. Had to consult live help 3 times, and they were invaluable (eg, how to get a Hawaii tax number, tracking down additional taxes). I suppose more prompts in the program might have avoided those phone calls, but it was great to get instant feedback.
Date published: 2023-03-22
Rated 5 out of 5 by
TH 50 from
Great
Easy to use, priced right That's all I have to say
Date published: 2023-03-22
Rated 5 out of 5 by
Roddr from
Turbo tax is very helpful
Very Good................................Thank you............................................
All TurboTax® Offerings Reviews - Page 5735
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Lars4444 from
Simple and straight forward!
I used the Premium Turbo Tax 2022 and have used Turbo Tax for numerous years now. It guides you through the process, which makes doing your own taxes fairly easy. I plan on doing my daughter's taxes this year with her by my side, so she gets an idea of how easy it can be and to not be afraid of doing it yourself.
Date published: 2023-03-22
Rated 4 out of 5 by
Bapa1027 from
Wisconsin Schedule U does not work
Wisconsin Schedule U does not allow for user to change tax withholding level loaded to in the quarter it was actually paid, hence had to override most of the form. Called Turbo Tax and got no help. Told agent to escalate this and I have no confidence that she will or has done that. She sent me step by step instructions for Federal withholding with has NOTHING to do with this issue.
Date published: 2023-03-22
Rated 3 out of 5 by
Chazwalt from
Way Too Expensive
I am up to 130 bucks to file my stupid taxes. Stop the greed Turbotax. We can't afford it.
Date published: 2023-03-22
Rated 1 out of 5 by
Justanothersheep from
Turbo tax.
After turbo tax told me my filing was complete. A week later i get an email telling me i was 93% complete inquiring about payment. They try so hard an ask a million questions trying to get you to pay for the multiple types of service, but if you sift through the options there is always a free option. As there should be. Month went by, an everyone has gotten their returns except me. Turns out turbo tax lied to me about my return being complete. And MADE me pay 142 dollars. An now i have to wait another month.
Date published: 2023-03-22
Rated 3 out of 5 by
JAM369 from
Turbo has too many fee
Its not all easy especially when it comes to entering car expenses. Also, there are too many fees
Date published: 2023-03-22
Rated 5 out of 5 by
Sammy V from
Turbo Tax was easy
Was an easy step by step process and was easy to use.
Date published: 2023-03-22
Rated 5 out of 5 by
RichardNo from
Works great!
I have used this program for many years. It is very user friendly and easy to use.
Date published: 2023-03-22
Rated 4 out of 5 by
JHR2023 from
Necessary help for difficult returns
Never could have done this on my own. Had to consult live help 3 times, and they were invaluable (eg, how to get a Hawaii tax number, tracking down additional taxes). I suppose more prompts in the program might have avoided those phone calls, but it was great to get instant feedback.
Date published: 2023-03-22
Rated 5 out of 5 by
TH 50 from
Great
Easy to use, priced right That's all I have to say
Date published: 2023-03-22
Rated 5 out of 5 by
Roddr from
Turbo tax is very helpful
Very Good................................Thank you............................................
All TurboTax® Offerings Reviews - Page 5735
Date published: 2023-03-22