TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I've used TT for 5 years but this year... On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
Date published: 2023-03-24
Rated 5 out of 5 by from Easy peasy! Was easy to file on my own! Just followed the instructions.
Date published: 2023-03-24
Rated 1 out of 5 by from Disappointed with Turbotax for the first time!! I have been using TT for years!! Always had a good expeirence. However this time I was bombarded with upsell offers throughout the process, and Turbotax even made me upgrade due to my selling and buying houses in 2022 even though the loss on the house I sold had no bearing on my taxes!! Also, I had to file a non-resident state tax and TT automatically added my house sales even though these were not in the state in question.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is my go-to I have been using it for years, both the online version and the purchased cds. I have had some interesting situations with investments, and the experts at TurboTax have never steered me wrong.
Date published: 2023-03-24
Rated 3 out of 5 by from Good with TurboTax, but this year. I was not happy with having to pay $188 plus for premium plan just because 2 units of stock bought back by new owner and made a very minimal gain. I had always received 1 free state e-file when I purchased Turbo in the past.
Date published: 2023-03-24
Rated 5 out of 5 by from great great.....................we've used it for years...
Date published: 2023-03-24
Rated 5 out of 5 by from Easy and Accurate as usual Well designed interface with good supporting explanations.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to use! Very easy to use, has all the step by step instructions you need!
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX MAKES LIFE EASIER! EASY, FAST, HELPFUL:) :-)...........................
Date published: 2023-03-24
Rated 4 out of 5 by from Tax Time Again I love having it all done on-line. This is the first year I've been able to complete the process on-line. It took me 4 hours, though. I had to look up lots of numbers that I didn't have memorized.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5488
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I've used TT for 5 years but this year... On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
Date published: 2023-03-24
Rated 5 out of 5 by from Easy peasy! Was easy to file on my own! Just followed the instructions.
Date published: 2023-03-24
Rated 1 out of 5 by from Disappointed with Turbotax for the first time!! I have been using TT for years!! Always had a good expeirence. However this time I was bombarded with upsell offers throughout the process, and Turbotax even made me upgrade due to my selling and buying houses in 2022 even though the loss on the house I sold had no bearing on my taxes!! Also, I had to file a non-resident state tax and TT automatically added my house sales even though these were not in the state in question.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is my go-to I have been using it for years, both the online version and the purchased cds. I have had some interesting situations with investments, and the experts at TurboTax have never steered me wrong.
Date published: 2023-03-24
Rated 3 out of 5 by from Good with TurboTax, but this year. I was not happy with having to pay $188 plus for premium plan just because 2 units of stock bought back by new owner and made a very minimal gain. I had always received 1 free state e-file when I purchased Turbo in the past.
Date published: 2023-03-24
Rated 5 out of 5 by from great great.....................we've used it for years...
Date published: 2023-03-24
Rated 5 out of 5 by from Easy and Accurate as usual Well designed interface with good supporting explanations.
Date published: 2023-03-24
Rated 5 out of 5 by from Easy to use! Very easy to use, has all the step by step instructions you need!
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX MAKES LIFE EASIER! EASY, FAST, HELPFUL:) :-)...........................
Date published: 2023-03-24
Rated 4 out of 5 by from Tax Time Again I love having it all done on-line. This is the first year I've been able to complete the process on-line. It took me 4 hours, though. I had to look up lots of numbers that I didn't have memorized.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5488