TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SLMac896 from
Simple walk through design with added hints
Simple and easy process. Additional information given and questions asked to help you identify all deductions and special situations.
Date published: 2023-04-19
Rated 2 out of 5 by
null from
Meh.
Simple and straight forward but one of the most expensive. I swear the prices have gone up every year
Date published: 2023-04-19
Rated 5 out of 5 by
null from
2022 taxes
Turbo tax was great! Live help was great! I will only use turbotax!
Date published: 2023-04-19
Rated 4 out of 5 by
n8vandy from
Gets the job done
Though I do not understand the tax system, TurboTax walked me through everything as best they can
Date published: 2023-04-19
Rated 5 out of 5 by
MilwaukeeToolLover from
Easy Peasy!
I've used TurboTax multiple times and never regretted it. Easy to use, simple to understand. They totally make it convenient and super easy. Give it a try, you won't regret it!
Date published: 2023-04-19
Rated 4 out of 5 by
acjeff from
Simple to use
TurboTax is easy to use, even if you're not tax smart, like me! Lol
Date published: 2023-04-19
Rated 5 out of 5 by
Iovino from
Awesome
Awesome. Very easy to use. Consistent and would recommend this to friends
Date published: 2023-04-19
Rated 5 out of 5 by
janjarican from
Turbo tax is awesome.
All the process was pretty smooth, I get a call from one of the representatives to help me take some decisions and as well she was very profesional.
Date published: 2023-04-19
Rated 3 out of 5 by
itsbwr from
Needs work on state forms - some areas not helpful
its ok but could be improved. Took me over 14 hrs to complete because some areas when itemizing were not helpful with clear directions and phone assistance could be improve. I placed several calls that were never returned even though it said I would not lose my place in line. I waited and never received a call back on two occasions. VERY FRUSTRATING especially since I have to pay for POOR SERVICE!! I have used Turbo Tax for many years but this year has been the worst its ever been for me!!!
Date published: 2023-04-19
Rated 5 out of 5 by
teresa1017 from
very easy and a lifesaver
Turbo tax, ive used for several years, love it, very inexpensive or free....thanks
All TurboTax® Offerings Reviews - Page 535
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SLMac896 from
Simple walk through design with added hints
Simple and easy process. Additional information given and questions asked to help you identify all deductions and special situations.
Date published: 2023-04-19
Rated 2 out of 5 by
null from
Meh.
Simple and straight forward but one of the most expensive. I swear the prices have gone up every year
Date published: 2023-04-19
Rated 5 out of 5 by
null from
2022 taxes
Turbo tax was great! Live help was great! I will only use turbotax!
Date published: 2023-04-19
Rated 4 out of 5 by
n8vandy from
Gets the job done
Though I do not understand the tax system, TurboTax walked me through everything as best they can
Date published: 2023-04-19
Rated 5 out of 5 by
MilwaukeeToolLover from
Easy Peasy!
I've used TurboTax multiple times and never regretted it. Easy to use, simple to understand. They totally make it convenient and super easy. Give it a try, you won't regret it!
Date published: 2023-04-19
Rated 4 out of 5 by
acjeff from
Simple to use
TurboTax is easy to use, even if you're not tax smart, like me! Lol
Date published: 2023-04-19
Rated 5 out of 5 by
Iovino from
Awesome
Awesome. Very easy to use. Consistent and would recommend this to friends
Date published: 2023-04-19
Rated 5 out of 5 by
janjarican from
Turbo tax is awesome.
All the process was pretty smooth, I get a call from one of the representatives to help me take some decisions and as well she was very profesional.
Date published: 2023-04-19
Rated 3 out of 5 by
itsbwr from
Needs work on state forms - some areas not helpful
its ok but could be improved. Took me over 14 hrs to complete because some areas when itemizing were not helpful with clear directions and phone assistance could be improve. I placed several calls that were never returned even though it said I would not lose my place in line. I waited and never received a call back on two occasions. VERY FRUSTRATING especially since I have to pay for POOR SERVICE!! I have used Turbo Tax for many years but this year has been the worst its ever been for me!!!
Date published: 2023-04-19
Rated 5 out of 5 by
teresa1017 from
very easy and a lifesaver
Turbo tax, ive used for several years, love it, very inexpensive or free....thanks
All TurboTax® Offerings Reviews - Page 535
Date published: 2023-04-19