TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from love turbo tax i had a great experience with my agent who was very through and helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo makes it all easy! I was terrified to do my taxes this year because i had pulled out money from an IRA, but thanks to God and Turbo, it was a great relief and not nearly as bad as I had estimated. Thank you Turbo!!
Date published: 2023-03-26
Rated 5 out of 5 by from Nice and Easy Very simple process, I really enjoy using TurboTax!
Date published: 2023-03-26
Rated 4 out of 5 by from Finished in one shot Easy path through both federal and state taxes. Felt confident it is correct.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax made filing as a sole proprietor easy Everything the service offers for help with sole proprietorship and tax deductions was easy to use, and I will probably keep using TurboTax until they stop lobbying and the government can do my taxes for me. 10/10
Date published: 2023-03-26
Rated 1 out of 5 by from last year for utilization of turbo tax My computers would not run TurboTax due to age of operation system despite fact that the computers are completely satisfactory for other uses I might have. I cannot afford to update computer just to utilize TurboTax for a single use during year. I will find another method of reporting taxes.
Date published: 2023-03-26
Rated 4 out of 5 by from too many sales pitches If you are going to raise prices on people, stop trying to sell them upgrades and other services so often
Date published: 2023-03-26
Rated 3 out of 5 by from Glad to get the taxes done... not the price Overall, Turbotax does a nice job with asking questions to ensure that the doc is filled out properly. There are some misses when it comes to filing K1 and some other forms. You have to go into the help section to find out where those areas are. I also do not appreciate having to pay a significantly high price to do my fed and state taxes without the help of a live person. I understand about profitability but Turbotax is about to price me out of using them. Also do not like the fact that there is no option to put in a discount code just before paying.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Everything went smoothly, it's easy too use, I recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Took a while but I save some cash doing it myself! The program is very easy to use and the search function is great. There are educational topics on everything. I thought I might pay someone to do it this year, but decided not to and I save some money! I'm glad this product exists!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax i had a great experience with my agent who was very through and helpful.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo makes it all easy! I was terrified to do my taxes this year because i had pulled out money from an IRA, but thanks to God and Turbo, it was a great relief and not nearly as bad as I had estimated. Thank you Turbo!!
Date published: 2023-03-26
Rated 5 out of 5 by from Nice and Easy Very simple process, I really enjoy using TurboTax!
Date published: 2023-03-26
Rated 4 out of 5 by from Finished in one shot Easy path through both federal and state taxes. Felt confident it is correct.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo Tax made filing as a sole proprietor easy Everything the service offers for help with sole proprietorship and tax deductions was easy to use, and I will probably keep using TurboTax until they stop lobbying and the government can do my taxes for me. 10/10
Date published: 2023-03-26
Rated 1 out of 5 by from last year for utilization of turbo tax My computers would not run TurboTax due to age of operation system despite fact that the computers are completely satisfactory for other uses I might have. I cannot afford to update computer just to utilize TurboTax for a single use during year. I will find another method of reporting taxes.
Date published: 2023-03-26
Rated 4 out of 5 by from too many sales pitches If you are going to raise prices on people, stop trying to sell them upgrades and other services so often
Date published: 2023-03-26
Rated 3 out of 5 by from Glad to get the taxes done... not the price Overall, Turbotax does a nice job with asking questions to ensure that the doc is filled out properly. There are some misses when it comes to filing K1 and some other forms. You have to go into the help section to find out where those areas are. I also do not appreciate having to pay a significantly high price to do my fed and state taxes without the help of a live person. I understand about profitability but Turbotax is about to price me out of using them. Also do not like the fact that there is no option to put in a discount code just before paying.
Date published: 2023-03-26
Rated 5 out of 5 by from Easy to use Everything went smoothly, it's easy too use, I recommend
Date published: 2023-03-26
Rated 5 out of 5 by from Took a while but I save some cash doing it myself! The program is very easy to use and the search function is great. There are educational topics on everything. I thought I might pay someone to do it this year, but decided not to and I save some money! I'm glad this product exists!
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5289