TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great job! Fast help for my issue. CPA Steve provided last minute tech help for me when my filed return was rejected. He walked me back through the return until we found where the error was -- a 1099R doc had been entered twice, and we fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Used many years It's good...... Easy to use...... Will use again..
Date published: 2023-04-19
Rated 4 out of 5 by from Pretty easy to use This was my first year doing a more complicated return and I got it done with a minimal amount of stress.
Date published: 2023-04-19
Rated 5 out of 5 by from Makes things easier I used to dread doing my taxes, turbo tax makes things so much easier keeps me organized and helps me mentally get through it!
Date published: 2023-04-19
Rated 5 out of 5 by from Just love it, could not be easier! I'm grateful for the ease of TurboTax, I will always use it.
Date published: 2023-04-19
Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 526
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great job! Fast help for my issue. CPA Steve provided last minute tech help for me when my filed return was rejected. He walked me back through the return until we found where the error was -- a 1099R doc had been entered twice, and we fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Used many years It's good...... Easy to use...... Will use again..
Date published: 2023-04-19
Rated 4 out of 5 by from Pretty easy to use This was my first year doing a more complicated return and I got it done with a minimal amount of stress.
Date published: 2023-04-19
Rated 5 out of 5 by from Makes things easier I used to dread doing my taxes, turbo tax makes things so much easier keeps me organized and helps me mentally get through it!
Date published: 2023-04-19
Rated 5 out of 5 by from Just love it, could not be easier! I'm grateful for the ease of TurboTax, I will always use it.
Date published: 2023-04-19
Rated 5 out of 5 by from WORTH IT!! MY EXPERT WAS AWESOME!! SHE WAS SO NICE AND HELPFUL.
Date published: 2023-04-19
Rated 1 out of 5 by from f u scamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscamscam
Date published: 2023-04-19
Rated 4 out of 5 by from Review It works pretty good. I had a problem. When entering business mileage for car 1, for half the year, then my car was totaled. I received insurance payment to replace. Turbo tax never asked me EXACTLY what happened to my car. Turbotx INSISTED that the "sale" of my TOTALED car be taken as a gain or loss. I use the car for personal and business travel. I answered all of those questions. I did not SELL the car. My side business did not gain or lose money because the car was totaled. I was dumbfounded on what to do. I ended up add my "second " car - which really was a replacement car, entered miles traveled, got my mileage discount, then I deleted CAR 1 because turbotax would not stop trying to make it a BUSINESS gain or loss.
Date published: 2023-04-19
Rated 5 out of 5 by from Very Positive Experience At times I found myself a bit frustrated because you were requiring a lot of ID verification, then I realized that it was ALL for my protection so I appreciated it! Very user friendly and very detailed in layman's terms. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Boomed Out Easy to use and review. Have been using for a number of years. Like the new upgrades.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 526