TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Excellent and Intuitive As always year over year, I love the ability to see prior year.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome! It was a first for me using this app an I liked it it was a good experience they did a good thing for me an I appreciate it god bless.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax never fails Never any issues! I use turbo tax every tax season and have never had any problems. Simple to use
Date published: 2023-03-31
Rated 2 out of 5 by from too expensive for a VERY simple return Considering my minuscule income (under $23k) the aimost $300 charge was excessive.
Date published: 2023-03-31
Rated 5 out of 5 by from Fast, Easy, and Very Helpful I've been using Turbotax for many years now and it's always a great experience. It's fast and easy. And they help you all along the way by explaining everything. And they are always helping you get the most out of your refund.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax works! Had an issue with my Colorado State tax and it took me an hour to figure out where to fix the issue.
Date published: 2023-03-31
Rated 5 out of 5 by from Extremely user-friendly! My taxes are rather simple and my refund isnt very much, so its too bad the cost of the service isn't pro-rated somehow on the complexity of the return and the amount of the refund. In other words, I paid a third of my refund to use Turbo Tax.
Date published: 2023-03-31
Rated 3 out of 5 by from Been using since before it was called Turbo Tax - Everything went very well this year until I was attempting to file the tax forms. Then I had to jump through hoops to try and pay for the Alabama filing fee. Which failed on a dropped call. Then I had to file against my checking account and pay an extra $40 on top of the $25 fee for the Alabama filling. I have loved this product for over 30 years but can you make it any more difficult to file the taxes?
Date published: 2023-03-31
Rated 5 out of 5 by from FANTASTIC SUPER EASY TO USE. THE SYSTEM COVERS EVERYTHING THAT IS NECESSARY TO PREPARE YOUR TAXES WITH CONFIDENCE
Date published: 2023-03-31
Rated 5 out of 5 by from Easy! It's very easy! It was m first year filling the forms and I was very stressful at first, but Turbotax made everything easy!!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5243
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent and Intuitive As always year over year, I love the ability to see prior year.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax is awesome! It was a first for me using this app an I liked it it was a good experience they did a good thing for me an I appreciate it god bless.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo tax never fails Never any issues! I use turbo tax every tax season and have never had any problems. Simple to use
Date published: 2023-03-31
Rated 2 out of 5 by from too expensive for a VERY simple return Considering my minuscule income (under $23k) the aimost $300 charge was excessive.
Date published: 2023-03-31
Rated 5 out of 5 by from Fast, Easy, and Very Helpful I've been using Turbotax for many years now and it's always a great experience. It's fast and easy. And they help you all along the way by explaining everything. And they are always helping you get the most out of your refund.
Date published: 2023-03-31
Rated 4 out of 5 by from Turbo Tax works! Had an issue with my Colorado State tax and it took me an hour to figure out where to fix the issue.
Date published: 2023-03-31
Rated 5 out of 5 by from Extremely user-friendly! My taxes are rather simple and my refund isnt very much, so its too bad the cost of the service isn't pro-rated somehow on the complexity of the return and the amount of the refund. In other words, I paid a third of my refund to use Turbo Tax.
Date published: 2023-03-31
Rated 3 out of 5 by from Been using since before it was called Turbo Tax - Everything went very well this year until I was attempting to file the tax forms. Then I had to jump through hoops to try and pay for the Alabama filing fee. Which failed on a dropped call. Then I had to file against my checking account and pay an extra $40 on top of the $25 fee for the Alabama filling. I have loved this product for over 30 years but can you make it any more difficult to file the taxes?
Date published: 2023-03-31
Rated 5 out of 5 by from FANTASTIC SUPER EASY TO USE. THE SYSTEM COVERS EVERYTHING THAT IS NECESSARY TO PREPARE YOUR TAXES WITH CONFIDENCE
Date published: 2023-03-31
Rated 5 out of 5 by from Easy! It's very easy! It was m first year filling the forms and I was very stressful at first, but Turbotax made everything easy!!
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5243