TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
JayRay44 from
Turbotax is great!!! LOVE IT!!!
I love TurboTax. The ease of filing my taxes is what attracts me to it.
Date published: 2023-03-27
Rated 1 out of 5 by
TurboTax Sucks011 from
filing tax return electronically is not possible
Horrible luck filing a return electronically, have to default to mailing a hard copy after turbotax charges for an electronic filing
Date published: 2023-03-27
Rated 4 out of 5 by
Inga23 from
CD worked just as well as online!
Worked well overall. I've used the online version for many years, but I tried this for a year and it worked really well.
Date published: 2023-03-27
Rated 5 out of 5 by
Flamingstar52 from
Fixed an Error in just Minutes
I received a notice my returns had been rejected by the IRS. Turbo Tax quickly found the mistake, ( I had punched in 1 wrong number), Turbo Tax took me right where the change needed to be, and I resent my returns in just a few minutes.
Date published: 2023-03-27
Rated 4 out of 5 by
Blank95 from
Slippin'
I am not so sure I agree with the raise in price and less help or benefit from it. So many other tax preps offer more for less and it used to be that way for Turbo.. I am self employed, and with new 1099-NEC forms it was difficult to find where to add my income just to begin my tax prep. Please bring back the old helpful system.
Date published: 2023-03-27
Rated 5 out of 5 by
Dana218 from
Was so helpful
Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by
DisappointedAndAnnoyed from
Hoops to jump through
Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
Date published: 2023-03-27
Rated 4 out of 5 by
MinusAstarThisStupidField from
TurboTax is great. Been using it for years.
I've been using TurboTax Deluxe for years and have never had a problem. It reminds me of things I may have forgotten and also finds errors pretty easily.
Date published: 2023-03-27
Rated 4 out of 5 by
Atown211 from
Annual Tax eFile
Easy and fast. Not free as advertised. State taxes are not included in the 119$ you have to pay for the federal taxes.
Date published: 2023-03-27
Rated 4 out of 5 by
Kees101 from
Pretty not bad.
Streamlined but too expensive. I wish there wasn't such an egregious effort to upsell.
All TurboTax® Offerings Reviews - Page 5243
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JayRay44 from
Turbotax is great!!! LOVE IT!!!
I love TurboTax. The ease of filing my taxes is what attracts me to it.
Date published: 2023-03-27
Rated 1 out of 5 by
TurboTax Sucks011 from
filing tax return electronically is not possible
Horrible luck filing a return electronically, have to default to mailing a hard copy after turbotax charges for an electronic filing
Date published: 2023-03-27
Rated 4 out of 5 by
Inga23 from
CD worked just as well as online!
Worked well overall. I've used the online version for many years, but I tried this for a year and it worked really well.
Date published: 2023-03-27
Rated 5 out of 5 by
Flamingstar52 from
Fixed an Error in just Minutes
I received a notice my returns had been rejected by the IRS. Turbo Tax quickly found the mistake, ( I had punched in 1 wrong number), Turbo Tax took me right where the change needed to be, and I resent my returns in just a few minutes.
Date published: 2023-03-27
Rated 4 out of 5 by
Blank95 from
Slippin'
I am not so sure I agree with the raise in price and less help or benefit from it. So many other tax preps offer more for less and it used to be that way for Turbo.. I am self employed, and with new 1099-NEC forms it was difficult to find where to add my income just to begin my tax prep. Please bring back the old helpful system.
Date published: 2023-03-27
Rated 5 out of 5 by
Dana218 from
Was so helpful
Loved the user friendly system! Thank you Turbo Tax!
Date published: 2023-03-27
Rated 2 out of 5 by
DisappointedAndAnnoyed from
Hoops to jump through
Got the premier version on CD, and downloaded the mac application from online. Then could NOT download the windows version afterwards, even though it says you can put it on multiple computers. I had to buy a external CD drive to get the windows download, since their customer service couldn't figure out what to do (they actually said we'd need to buy another copy!). Other issue I had is that now I have to mail in some forms. There wasn't any warning when I was doing my taxes that if I didn't choose to itemize something, I'd have to mail in proof later. Don't give that as an option when e-filing! The point is we didn't want to mail anything!!!! I only got told after I submitting my e-file, meaning it was too late to go back and fix it.
Date published: 2023-03-27
Rated 4 out of 5 by
MinusAstarThisStupidField from
TurboTax is great. Been using it for years.
I've been using TurboTax Deluxe for years and have never had a problem. It reminds me of things I may have forgotten and also finds errors pretty easily.
Date published: 2023-03-27
Rated 4 out of 5 by
Atown211 from
Annual Tax eFile
Easy and fast. Not free as advertised. State taxes are not included in the 119$ you have to pay for the federal taxes.
Date published: 2023-03-27
Rated 4 out of 5 by
Kees101 from
Pretty not bad.
Streamlined but too expensive. I wish there wasn't such an egregious effort to upsell.
All TurboTax® Offerings Reviews - Page 5243
Date published: 2023-03-27