TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax ease of use Having used this service for many years, I always appreciate it user friendly format. It's thorough and professional gathering of pertinent information makes me feel confident in filing my return.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax did the job Downloading financial data took some effort, but worked in the end.
Date published: 2023-03-28
Rated 5 out of 5 by from easy and free simple and easy to navigate. I would encourage others to use.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome experience It was a great experience easy to understand & follow
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TX 2022 Not as happy as I would've been if things would have gone smoothly. Two things. First is that your product, Turbo Tax Primer, was purchased at a local retailer. Months after the purchase it was discovered after attempting to upload the program did I learn my MacOS is no longer supported by Turbo Tax and my current OS is not upgradable. Second that I had to pay more for Turbo Tax Premium because the online version of Primer is no longer available which cost me more.
Date published: 2023-03-28
Rated 5 out of 5 by from easy and convenient straightforward, informational, easy to use, effective
Date published: 2023-03-28
Rated 3 out of 5 by from simple i needed helo with my Max return so i upgraded and i Felt like it mas pointers most of the time they were no help and i had to still figure out my issues my self. i Think next time i might file else where if i do come back i definetly wont upgrade to ges help WASTED MONEY when times are hard right now.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax Has a flaw I would expect Code would be without fault but not the individual coding or the one using the output. Apparently I missed the date of issue of my Drivers license and put the wrong date in which is wrong. After going through my entire return for the xxxx time we found that the DL issue date(iss) is in the lower right hand corner of the License about the thickness of a pencil line. It took a magnifying glass to get this right. The question is raised 'Why doesn't the Code see this' I've spent three days and about an hour plus with your team member. Fixed. BTW: Nickname is stupid and 'Life Changes' answers are stupid. I used 'I had a baby', I'm 80 years old and Male. Bottom line: It changes the faith I have in the rest of Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from great tool Super easy to review and correct. I recommend it to anyone who is clergy.
Date published: 2023-03-28
Rated 5 out of 5 by from Thanks for making it so easy Well i did have an issue where my employer added to my W2 and i was certain for to fix it but thanks to the steps on there it was easy. hopefully i did it correct lol
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5150
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax ease of use Having used this service for many years, I always appreciate it user friendly format. It's thorough and professional gathering of pertinent information makes me feel confident in filing my return.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbo Tax did the job Downloading financial data took some effort, but worked in the end.
Date published: 2023-03-28
Rated 5 out of 5 by from easy and free simple and easy to navigate. I would encourage others to use.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome experience It was a great experience easy to understand & follow
Date published: 2023-03-28
Rated 5 out of 5 by from TURBO TX 2022 Not as happy as I would've been if things would have gone smoothly. Two things. First is that your product, Turbo Tax Primer, was purchased at a local retailer. Months after the purchase it was discovered after attempting to upload the program did I learn my MacOS is no longer supported by Turbo Tax and my current OS is not upgradable. Second that I had to pay more for Turbo Tax Premium because the online version of Primer is no longer available which cost me more.
Date published: 2023-03-28
Rated 5 out of 5 by from easy and convenient straightforward, informational, easy to use, effective
Date published: 2023-03-28
Rated 3 out of 5 by from simple i needed helo with my Max return so i upgraded and i Felt like it mas pointers most of the time they were no help and i had to still figure out my issues my self. i Think next time i might file else where if i do come back i definetly wont upgrade to ges help WASTED MONEY when times are hard right now.
Date published: 2023-03-28
Rated 3 out of 5 by from Turbo Tax Has a flaw I would expect Code would be without fault but not the individual coding or the one using the output. Apparently I missed the date of issue of my Drivers license and put the wrong date in which is wrong. After going through my entire return for the xxxx time we found that the DL issue date(iss) is in the lower right hand corner of the License about the thickness of a pencil line. It took a magnifying glass to get this right. The question is raised 'Why doesn't the Code see this' I've spent three days and about an hour plus with your team member. Fixed. BTW: Nickname is stupid and 'Life Changes' answers are stupid. I used 'I had a baby', I'm 80 years old and Male. Bottom line: It changes the faith I have in the rest of Turbo Tax.
Date published: 2023-03-28
Rated 5 out of 5 by from great tool Super easy to review and correct. I recommend it to anyone who is clergy.
Date published: 2023-03-28
Rated 5 out of 5 by from Thanks for making it so easy Well i did have an issue where my employer added to my W2 and i was certain for to fix it but thanks to the steps on there it was easy. hopefully i did it correct lol
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 5150