TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Service very helpful. Usually very confusing Filing was much easier with help. Usually end up very confused & unsure of accuracy.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome So easy to use!! Have used for past 5 years or more. Will continue to use.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax Used to Be Great But Not Anymore TurboTax Premiere is terrible. It repeatedly left me stuck and unable to proceed by asking for information that didn't exist. For example, on a 1099-INT for a Chase Bank personal checking account (that documented a whopping $2.86 in interest income), TT kept demanding that I enter CUSIP numbers for bond sales. I didn't sell any bonds. I didn't own any bonds. And TT didn't give me an option to skip this, check "n/a" or anything else. It did the same thing on a separate bank account that paid me a monstrous $31.25 in interest. The TT rep who called when I requested assistance told me I had to delete those forms. Great. I know that $34 isn't much, but who knows if it might be enough to make the IRS' 1990s computer system delay or deny my refund. Thanks Turbo Tax!
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Product TurboTax makes it flexible and easy to complete my tax returns
Date published: 2023-03-31
Rated 5 out of 5 by from great program i have been using turbo tax for several years and i keep using it so that says something
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use and very inclusive of all Great product, been using turbo tax for over 20 years
Date published: 2023-03-31
Rated 5 out of 5 by from Love Turbo Tax Love how thorough Turbo Tax is. And it's quite easy to file!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is quick and easy! Turbo Tax is quick and easy! I have been using it for 10+ years and would highly recommend!!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax It was self explanatory and easy to use. I will refer my family and friends.
Date published: 2023-03-31
Rated 3 out of 5 by from Should be free I think this program should be free because it is short form and is not complicated.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4812
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Service very helpful. Usually very confusing Filing was much easier with help. Usually end up very confused & unsure of accuracy.
Date published: 2023-03-31
Rated 5 out of 5 by from Awesome So easy to use!! Have used for past 5 years or more. Will continue to use.
Date published: 2023-03-31
Rated 1 out of 5 by from TurboTax Used to Be Great But Not Anymore TurboTax Premiere is terrible. It repeatedly left me stuck and unable to proceed by asking for information that didn't exist. For example, on a 1099-INT for a Chase Bank personal checking account (that documented a whopping $2.86 in interest income), TT kept demanding that I enter CUSIP numbers for bond sales. I didn't sell any bonds. I didn't own any bonds. And TT didn't give me an option to skip this, check "n/a" or anything else. It did the same thing on a separate bank account that paid me a monstrous $31.25 in interest. The TT rep who called when I requested assistance told me I had to delete those forms. Great. I know that $34 isn't much, but who knows if it might be enough to make the IRS' 1990s computer system delay or deny my refund. Thanks Turbo Tax!
Date published: 2023-03-31
Rated 5 out of 5 by from Excellent Product TurboTax makes it flexible and easy to complete my tax returns
Date published: 2023-03-31
Rated 5 out of 5 by from great program i have been using turbo tax for several years and i keep using it so that says something
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is easy to use and very inclusive of all Great product, been using turbo tax for over 20 years
Date published: 2023-03-31
Rated 5 out of 5 by from Love Turbo Tax Love how thorough Turbo Tax is. And it's quite easy to file!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is quick and easy! Turbo Tax is quick and easy! I have been using it for 10+ years and would highly recommend!!
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax It was self explanatory and easy to use. I will refer my family and friends.
Date published: 2023-03-31
Rated 3 out of 5 by from Should be free I think this program should be free because it is short form and is not complicated.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 4812