TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Sharron76126 from
Service very helpful. Usually very confusing
Filing was much easier with help. Usually end up very confused & unsure of accuracy.
Date published: 2023-03-31
Rated 5 out of 5 by
averyd4 from
Awesome
So easy to use!! Have used for past 5 years or more. Will continue to use.
Date published: 2023-03-31
Rated 1 out of 5 by
TurboTaxHater 2023 from
TurboTax Used to Be Great But Not Anymore
TurboTax Premiere is terrible. It repeatedly left me stuck and unable to proceed by asking for information that didn't exist. For example, on a 1099-INT for a Chase Bank personal checking account (that documented a whopping $2.86 in interest income), TT kept demanding that I enter CUSIP numbers for bond sales. I didn't sell any bonds. I didn't own any bonds. And TT didn't give me an option to skip this, check "n/a" or anything else. It did the same thing on a separate bank account that paid me a monstrous $31.25 in interest. The TT rep who called when I requested assistance told me I had to delete those forms. Great. I know that $34 isn't much, but who knows if it might be enough to make the IRS' 1990s computer system delay or deny my refund. Thanks Turbo Tax!
Date published: 2023-03-31
Rated 5 out of 5 by
Tombotax from
Excellent Product
TurboTax makes it flexible and easy to complete my tax returns
Date published: 2023-03-31
Rated 5 out of 5 by
timtet from
great program
i have been using turbo tax for several years and i keep using it so that says something
Date published: 2023-03-31
Rated 5 out of 5 by
Ooohrah from
Turbo Tax is easy to use and very inclusive of all
Great product, been using turbo tax for over 20 years
Date published: 2023-03-31
Rated 5 out of 5 by
Goodneus from
Love Turbo Tax
Love how thorough Turbo Tax is. And it's quite easy to file!
Date published: 2023-03-31
Rated 5 out of 5 by
DianaMarie88 from
Turbo Tax is quick and easy!
Turbo Tax is quick and easy! I have been using it for 10+ years and would highly recommend!!
Date published: 2023-03-31
Rated 5 out of 5 by
CCHless from
Turbo Tax
It was self explanatory and easy to use. I will refer my family and friends.
Date published: 2023-03-31
Rated 3 out of 5 by
Nan loves Joe 612 from
Should be free
I think this program should be free because it is short form and is not complicated.
All TurboTax® Offerings Reviews - Page 4812
Date published: 2023-03-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sharron76126 from
Service very helpful. Usually very confusing
Filing was much easier with help. Usually end up very confused & unsure of accuracy.
Date published: 2023-03-31
Rated 5 out of 5 by
averyd4 from
Awesome
So easy to use!! Have used for past 5 years or more. Will continue to use.
Date published: 2023-03-31
Rated 1 out of 5 by
TurboTaxHater 2023 from
TurboTax Used to Be Great But Not Anymore
TurboTax Premiere is terrible. It repeatedly left me stuck and unable to proceed by asking for information that didn't exist. For example, on a 1099-INT for a Chase Bank personal checking account (that documented a whopping $2.86 in interest income), TT kept demanding that I enter CUSIP numbers for bond sales. I didn't sell any bonds. I didn't own any bonds. And TT didn't give me an option to skip this, check "n/a" or anything else. It did the same thing on a separate bank account that paid me a monstrous $31.25 in interest. The TT rep who called when I requested assistance told me I had to delete those forms. Great. I know that $34 isn't much, but who knows if it might be enough to make the IRS' 1990s computer system delay or deny my refund. Thanks Turbo Tax!
Date published: 2023-03-31
Rated 5 out of 5 by
Tombotax from
Excellent Product
TurboTax makes it flexible and easy to complete my tax returns
Date published: 2023-03-31
Rated 5 out of 5 by
timtet from
great program
i have been using turbo tax for several years and i keep using it so that says something
Date published: 2023-03-31
Rated 5 out of 5 by
Ooohrah from
Turbo Tax is easy to use and very inclusive of all
Great product, been using turbo tax for over 20 years
Date published: 2023-03-31
Rated 5 out of 5 by
Goodneus from
Love Turbo Tax
Love how thorough Turbo Tax is. And it's quite easy to file!
Date published: 2023-03-31
Rated 5 out of 5 by
DianaMarie88 from
Turbo Tax is quick and easy!
Turbo Tax is quick and easy! I have been using it for 10+ years and would highly recommend!!
Date published: 2023-03-31
Rated 5 out of 5 by
CCHless from
Turbo Tax
It was self explanatory and easy to use. I will refer my family and friends.
Date published: 2023-03-31
Rated 3 out of 5 by
Nan loves Joe 612 from
Should be free
I think this program should be free because it is short form and is not complicated.
All TurboTax® Offerings Reviews - Page 4812
Date published: 2023-03-31