TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Student
Rated 1 out of 5 by from Turbo Tax has diminished since last year- it sucks Tech help was no help- Claim was rejected and no address posted where to mail in. State is NOT free Have used Turbo Tax for years- this was the last
Date published: 2021-05-18
Rated 5 out of 5 by from User friendly Easy, helpful, intuitive. Love the ability to look up answers to my questions.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy easy easy easy This is so easy and painless. This took me literally less than an hour.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Still the Best It was easy and I waited until the last minute. Reasonably priced. I've been a customer for almost 30 years.
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy To Use!!!!!!! Just have your relevant information handy and click the buttons! It's so easy!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is time consuming Simple senior tax return took much longer than I expected, but still easier than mailing it in. Free is good.
Date published: 2021-05-18
Rated 3 out of 5 by from It's never really free :( The ads about turbo tax always make me upset bc it has never been free for me, it always says my taxes are too complicated!!! But I still use it because I don't know what else to do :(
Date published: 2021-05-18
Rated 3 out of 5 by from harder than last year the turbotax was harder to follow this year. I was not pleased. the tax expert was helpful
Date published: 2021-05-18
Rated 5 out of 5 by from Easier that Expected! This product was excellent in guiding me though a complex process and making it simple and easy to complete!
Date published: 2021-05-18
Rated 3 out of 5 by from Seems like It costs more for less Last year I remember having access to a live person without having to pay more so this year it was frustrating to have to pay extra for something that was free last year. It was also a bit frustrating that I didn't have access to the forms and could only fill them out using the questions. I do like that it is online now and easier to access. I also had a great experience with the online live tax help, the person was very helpful and kind.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 458
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax has diminished since last year- it sucks Tech help was no help- Claim was rejected and no address posted where to mail in. State is NOT free Have used Turbo Tax for years- this was the last
Date published: 2021-05-18
Rated 5 out of 5 by from User friendly Easy, helpful, intuitive. Love the ability to look up answers to my questions.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy easy easy easy This is so easy and painless. This took me literally less than an hour.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Still the Best It was easy and I waited until the last minute. Reasonably priced. I've been a customer for almost 30 years.
Date published: 2021-05-18
Rated 5 out of 5 by from So Easy To Use!!!!!!! Just have your relevant information handy and click the buttons! It's so easy!
Date published: 2021-05-18
Rated 4 out of 5 by from Turbotax is time consuming Simple senior tax return took much longer than I expected, but still easier than mailing it in. Free is good.
Date published: 2021-05-18
Rated 3 out of 5 by from It's never really free :( The ads about turbo tax always make me upset bc it has never been free for me, it always says my taxes are too complicated!!! But I still use it because I don't know what else to do :(
Date published: 2021-05-18
Rated 3 out of 5 by from harder than last year the turbotax was harder to follow this year. I was not pleased. the tax expert was helpful
Date published: 2021-05-18
Rated 5 out of 5 by from Easier that Expected! This product was excellent in guiding me though a complex process and making it simple and easy to complete!
Date published: 2021-05-18
Rated 3 out of 5 by from Seems like It costs more for less Last year I remember having access to a live person without having to pay more so this year it was frustrating to have to pay extra for something that was free last year. It was also a bit frustrating that I didn't have access to the forms and could only fill them out using the questions. I do like that it is online now and easier to access. I also had a great experience with the online live tax help, the person was very helpful and kind.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 458