TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax so easy Been using turbo tax for 3 years and I wouldn't do it any other way.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is amazing I love the simplicity and step by step guidance of TurboTax. I makes takes all the complexity of the tax filing and simplifies it to normal people speak. Wonderful product.
Date published: 2023-04-04
Rated 5 out of 5 by from I'll always go with turbo! I've used TurboTax for over a decade and it's always my go to choice for my taxes. TT is very user-friendly, straight forward and easy to use. Support is always quick and helpful if you need it.
Date published: 2023-04-04
Rated 5 out of 5 by from EXTREMELY HELPFUL I WAS UNABLE TO UNDERSTAND AND NPUT REGARDING A NEW SITUATION AND AND USED THE LIVE CHAT AND WENDY WALKED ME THRU SET BY SET!
Date published: 2023-04-04
Rated 4 out of 5 by from User friendly Been a long time customer, have been filing with turbo since I qas 16 and at 33 it us still so easy and convient to use.
Date published: 2023-04-04
Rated 4 out of 5 by from 2022 in the bag Easy and straight forward. Issue: Jointly filed with a spouse who died in 2022, but the app continued to have deceased spouse as the contact info on the form. Suggest updating the form to show the surviving spouse or have a trigger to ask about the contact info instead of just resorting to using the deceased persons information.
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you! As everything now-a-days is automated I often get frustrated with having to accomplish whatever it is I need doing online. Links don't work, information on how to fill out forms is incomplete or confusing, etc. And when you do have a number to call for assistance you end up being on hold for ever or having to wait for a call back from support. Even though you don't talk to a real human Turbotax is very easy to use. I imagine that if I had needed to talk with a live person they too would have been helpful.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax is great and easy Super easy and very fast. I would recommend to anyone.
Date published: 2023-04-04
Rated 3 out of 5 by from Too Much Not sure if i will do turbotax next year the fees are getting costing me most of my return.
Date published: 2023-04-04
Rated 3 out of 5 by from Filing Pin a pain We've used TT for the past 15 yrs and never have had problems. Now our tax return is constantly rejected due to faulty pin. TT does not have anywhere that I can find, how to look up our pins. What a pain in the caboose.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4382
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax so easy Been using turbo tax for 3 years and I wouldn't do it any other way.
Date published: 2023-04-04
Rated 5 out of 5 by from Turbo Tax is amazing I love the simplicity and step by step guidance of TurboTax. I makes takes all the complexity of the tax filing and simplifies it to normal people speak. Wonderful product.
Date published: 2023-04-04
Rated 5 out of 5 by from I'll always go with turbo! I've used TurboTax for over a decade and it's always my go to choice for my taxes. TT is very user-friendly, straight forward and easy to use. Support is always quick and helpful if you need it.
Date published: 2023-04-04
Rated 5 out of 5 by from EXTREMELY HELPFUL I WAS UNABLE TO UNDERSTAND AND NPUT REGARDING A NEW SITUATION AND AND USED THE LIVE CHAT AND WENDY WALKED ME THRU SET BY SET!
Date published: 2023-04-04
Rated 4 out of 5 by from User friendly Been a long time customer, have been filing with turbo since I qas 16 and at 33 it us still so easy and convient to use.
Date published: 2023-04-04
Rated 4 out of 5 by from 2022 in the bag Easy and straight forward. Issue: Jointly filed with a spouse who died in 2022, but the app continued to have deceased spouse as the contact info on the form. Suggest updating the form to show the surviving spouse or have a trigger to ask about the contact info instead of just resorting to using the deceased persons information.
Date published: 2023-04-04
Rated 5 out of 5 by from Thank you! As everything now-a-days is automated I often get frustrated with having to accomplish whatever it is I need doing online. Links don't work, information on how to fill out forms is incomplete or confusing, etc. And when you do have a number to call for assistance you end up being on hold for ever or having to wait for a call back from support. Even though you don't talk to a real human Turbotax is very easy to use. I imagine that if I had needed to talk with a live person they too would have been helpful.
Date published: 2023-04-04
Rated 4 out of 5 by from Turbo tax is great and easy Super easy and very fast. I would recommend to anyone.
Date published: 2023-04-04
Rated 3 out of 5 by from Too Much Not sure if i will do turbotax next year the fees are getting costing me most of my return.
Date published: 2023-04-04
Rated 3 out of 5 by from Filing Pin a pain We've used TT for the past 15 yrs and never have had problems. Now our tax return is constantly rejected due to faulty pin. TT does not have anywhere that I can find, how to look up our pins. What a pain in the caboose.
Date published: 2023-04-04
All TurboTax® Offerings Reviews - Page 4382