TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
julz94 from
Turbo tax so easy
Been using turbo tax for 3 years and I wouldn't do it any other way.
Date published: 2023-04-04
Rated 5 out of 5 by
Jpric from
Turbo Tax is amazing
I love the simplicity and step by step guidance of TurboTax. I makes takes all the complexity of the tax filing and simplifies it to normal people speak. Wonderful product.
Date published: 2023-04-04
Rated 5 out of 5 by
ajones88sing from
I'll always go with turbo!
I've used TurboTax for over a decade and it's always my go to choice for my taxes. TT is very user-friendly, straight forward and easy to use. Support is always quick and helpful if you need it.
Date published: 2023-04-04
Rated 5 out of 5 by
DKW19 from
EXTREMELY HELPFUL
I WAS UNABLE TO UNDERSTAND AND NPUT REGARDING A NEW SITUATION AND AND USED THE LIVE CHAT AND WENDY WALKED ME THRU SET BY SET!
Date published: 2023-04-04
Rated 4 out of 5 by
Bree000089 from
User friendly
Been a long time customer, have been filing with turbo since I qas 16 and at 33 it us still so easy and convient to use.
Date published: 2023-04-04
Rated 4 out of 5 by
Joint No More from
2022 in the bag
Easy and straight forward. Issue: Jointly filed with a spouse who died in 2022, but the app continued to have deceased spouse as the contact info on the form. Suggest updating the form to show the surviving spouse or have a trigger to ask about the contact info instead of just resorting to using the deceased persons information.
Date published: 2023-04-04
Rated 5 out of 5 by
cephas8725 from
Thank you!
As everything now-a-days is automated I often get frustrated with having to accomplish whatever it is I need doing online. Links don't work, information on how to fill out forms is incomplete or confusing, etc. And when you do have a number to call for assistance you end up being on hold for ever or having to wait for a call back from support. Even though you don't talk to a real human Turbotax is very easy to use. I imagine that if I had needed to talk with a live person they too would have been helpful.
Date published: 2023-04-04
Rated 4 out of 5 by
AdamMtz1972 from
Turbo tax is great and easy
Super easy and very fast. I would recommend to anyone.
Date published: 2023-04-04
Rated 3 out of 5 by
1edgewater from
Too Much
Not sure if i will do turbotax next year the fees are getting costing me most of my return.
Date published: 2023-04-04
Rated 3 out of 5 by
Disgruntled in TX from
Filing Pin a pain
We've used TT for the past 15 yrs and never have had problems. Now our tax return is constantly rejected due to faulty pin. TT does not have anywhere that I can find, how to look up our pins. What a pain in the caboose.
All TurboTax® Offerings Reviews - Page 4382
Date published: 2023-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
julz94 from
Turbo tax so easy
Been using turbo tax for 3 years and I wouldn't do it any other way.
Date published: 2023-04-04
Rated 5 out of 5 by
Jpric from
Turbo Tax is amazing
I love the simplicity and step by step guidance of TurboTax. I makes takes all the complexity of the tax filing and simplifies it to normal people speak. Wonderful product.
Date published: 2023-04-04
Rated 5 out of 5 by
ajones88sing from
I'll always go with turbo!
I've used TurboTax for over a decade and it's always my go to choice for my taxes. TT is very user-friendly, straight forward and easy to use. Support is always quick and helpful if you need it.
Date published: 2023-04-04
Rated 5 out of 5 by
DKW19 from
EXTREMELY HELPFUL
I WAS UNABLE TO UNDERSTAND AND NPUT REGARDING A NEW SITUATION AND AND USED THE LIVE CHAT AND WENDY WALKED ME THRU SET BY SET!
Date published: 2023-04-04
Rated 4 out of 5 by
Bree000089 from
User friendly
Been a long time customer, have been filing with turbo since I qas 16 and at 33 it us still so easy and convient to use.
Date published: 2023-04-04
Rated 4 out of 5 by
Joint No More from
2022 in the bag
Easy and straight forward. Issue: Jointly filed with a spouse who died in 2022, but the app continued to have deceased spouse as the contact info on the form. Suggest updating the form to show the surviving spouse or have a trigger to ask about the contact info instead of just resorting to using the deceased persons information.
Date published: 2023-04-04
Rated 5 out of 5 by
cephas8725 from
Thank you!
As everything now-a-days is automated I often get frustrated with having to accomplish whatever it is I need doing online. Links don't work, information on how to fill out forms is incomplete or confusing, etc. And when you do have a number to call for assistance you end up being on hold for ever or having to wait for a call back from support. Even though you don't talk to a real human Turbotax is very easy to use. I imagine that if I had needed to talk with a live person they too would have been helpful.
Date published: 2023-04-04
Rated 4 out of 5 by
AdamMtz1972 from
Turbo tax is great and easy
Super easy and very fast. I would recommend to anyone.
Date published: 2023-04-04
Rated 3 out of 5 by
1edgewater from
Too Much
Not sure if i will do turbotax next year the fees are getting costing me most of my return.
Date published: 2023-04-04
Rated 3 out of 5 by
Disgruntled in TX from
Filing Pin a pain
We've used TT for the past 15 yrs and never have had problems. Now our tax return is constantly rejected due to faulty pin. TT does not have anywhere that I can find, how to look up our pins. What a pain in the caboose.
All TurboTax® Offerings Reviews - Page 4382
Date published: 2023-04-04