TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from This is great! use this for great tax returns! I'm getting back over 2K!
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax Is Awesome but eFile Rejected I always use TurboTax to file my taxes and it has always been smooth sailing. This year, I ran into a problem with eFiling. Part of my choice to use TurboTax is the ability to eFile. The issue is my AGI from 2019. I entered it correctly but still keep getting a rejection. Turbo Tax even transferred the number over automatically and it is still being rejected. Why would AGI be used to identify a person versus a SSN? This is my only complaint.
Date published: 2021-05-18
Rated 5 out of 5 by from Use the expert! My tax expert helped me so much! I really recommend using the expert.
Date published: 2021-05-18
Rated 5 out of 5 by from They fixed my returns and got it done! Nice work Turbotax. My returns were accepted and my refunds are on their way!
Date published: 2021-05-18
Rated 4 out of 5 by from Good but can improve Instead of a step by step incremental costs would appreciate an up front number for all of the recommended additional products.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Easy Instructions The instructions were very simple and easy to read.
Date published: 2021-05-18
Rated 2 out of 5 by from Can't file electronically but paid over $200 AGI on turbo tax 2019 return doesn't match IRSs.... ? Why?
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax could be AWESOME....if.... Experience is wonderful UNTIL it's time to enter gambling winnings. Once I've entered my first W2G, it would be an AWESOME feature if the NEXT W2G asks if it is the same payer as the previous. IF user answers YES, the name, address, TIN, etc. of casino AUTOFILLS. This programmatic upgrade would make Turbo Tax AWESOME to me and perhaps many others.
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible experience I had difficulty logging on a few times. Cost are expensive for the little you offer, tax experts that's a joke. My taxes are pretty simple, but I need to file for two states. This was a nightmare and why isn't easier to get info from your previous tax forms in turbo tax? I think personal info from previous tax year should be automatically (prefilled) care over and the user makes the necessary changes.
Date published: 2021-05-18
Rated 5 out of 5 by from Extremely easy This was the easiest income tax filing that I've ever had. It was great.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 413
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from This is great! use this for great tax returns! I'm getting back over 2K!
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax Is Awesome but eFile Rejected I always use TurboTax to file my taxes and it has always been smooth sailing. This year, I ran into a problem with eFiling. Part of my choice to use TurboTax is the ability to eFile. The issue is my AGI from 2019. I entered it correctly but still keep getting a rejection. Turbo Tax even transferred the number over automatically and it is still being rejected. Why would AGI be used to identify a person versus a SSN? This is my only complaint.
Date published: 2021-05-18
Rated 5 out of 5 by from Use the expert! My tax expert helped me so much! I really recommend using the expert.
Date published: 2021-05-18
Rated 5 out of 5 by from They fixed my returns and got it done! Nice work Turbotax. My returns were accepted and my refunds are on their way!
Date published: 2021-05-18
Rated 4 out of 5 by from Good but can improve Instead of a step by step incremental costs would appreciate an up front number for all of the recommended additional products.
Date published: 2021-05-18
Rated 5 out of 5 by from Very Easy Instructions The instructions were very simple and easy to read.
Date published: 2021-05-18
Rated 2 out of 5 by from Can't file electronically but paid over $200 AGI on turbo tax 2019 return doesn't match IRSs.... ? Why?
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax could be AWESOME....if.... Experience is wonderful UNTIL it's time to enter gambling winnings. Once I've entered my first W2G, it would be an AWESOME feature if the NEXT W2G asks if it is the same payer as the previous. IF user answers YES, the name, address, TIN, etc. of casino AUTOFILLS. This programmatic upgrade would make Turbo Tax AWESOME to me and perhaps many others.
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible experience I had difficulty logging on a few times. Cost are expensive for the little you offer, tax experts that's a joke. My taxes are pretty simple, but I need to file for two states. This was a nightmare and why isn't easier to get info from your previous tax forms in turbo tax? I think personal info from previous tax year should be automatically (prefilled) care over and the user makes the necessary changes.
Date published: 2021-05-18
Rated 5 out of 5 by from Extremely easy This was the easiest income tax filing that I've ever had. It was great.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 413