TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 3 out of 5 by
Chuck5157 from
Turbo Tax is OK
The experience today was frustrating. The transfer of data from Raymond James did not go smoothly, particularly the 1099R. When I selected the same accounts as last year, I was directed to select the financial institution, enter account # and document ID # when all that information should have been available. Then in review, I had to enter my name, address and other information. Then I had to eliminate duplicate forms. Very poor!
Date published: 2023-04-06
Rated 5 out of 5 by
Al 7631 from
User friendly
Have been using for over 10 years, I just wish state e-file was cheaper.
Date published: 2023-04-06
Rated 5 out of 5 by
RSidLew from
Ease of function and navigation
The added photo capture of documents made it easy to upload and complete sections on required tax documents. Step-by-step instructions with questions and tips to complete each section with immediate results and status updates.
Date published: 2023-04-06
Rated 5 out of 5 by
EmChi from
Turbo Tax is superb!
I enjoy and trust Turbo Tax. Their tools make filing taxes a much simpler process.
Date published: 2023-04-06
Rated 3 out of 5 by
null from
Good
I don't believe I was prompted to skip the Florida State Tax. So I ended up paying the $60.
Date published: 2023-04-06
Rated 5 out of 5 by
Pugh1990 from
Great Product
I've been using Turbo Tax for years, it makes filing taxes so easy!!
Date published: 2023-04-06
Rated 3 out of 5 by
Great Granny B from
Easy improvements would make it 5 star
I use TurboTax every year so they have my prior year records but there are still so many questions that say "did you have XXX form last year, what did you put in this form last year, please provide the amount you entered last year, etc..." It would be so easy to program TurboTax to pull that information and populate the form instead constantly asking us to go look it up. There are many instances where it populates with prior year information, so I know it can be done. It would be nice if you would either provide the name of the form, or the purpose of the form when your program asks if we need that form. I always have to search of google to answer the question, this is an easy fix. Once again this isn't consistent, sometimes it provides a name and description and other times it just lists a form number. I do appreciate when it when it reflects "last year you input $$$$$, or last year this was blank". I wish it would say that on every form/page that we use year to year. I also appreciate the "this is not common" statements, it's a clue to not spend a ton of time looking that particular category up. Each year, I have the darndest time trying to locate the business expense section. It's strange to find it under "income" then "edit" income. Expenses are deductions and I intuitively keep looking for it under deductions! Each year, I end up doing a search for it. Maybe have a sentence that says, if you have office expenses, please go to the 'income' area to input.
Date published: 2023-04-06
Rated 5 out of 5 by
Carley 5K from
Awesome! Easy!
Turbo tax made doing my self employed taxes easy! Highly recommended.
Date published: 2023-04-06
Rated 5 out of 5 by
Gary Engraving from
Turbo Tax Software for 2022
The 2022 software product worked for me as it has for the past several years. However, I was thrown a curve ball when I found in the fine print that this year's product was no longer compatible with my Mac's OS. That led to several help sessions and ultimately back to the Sam's Club to exchange for another DVD. It was a bit messy to get the download on my computer, but once there, it worked well.
Date published: 2023-04-06
Rated 4 out of 5 by
Grandma Alice from
Turbo Tax Is Excellent
Have used Turbo Tax very successfully for decades. Especially appreciate carry forward feature from information on prior returns. Some of the questions on a state return we file regarding state specific income are a bit ambiguous but we have never had a significant problem. Great software program.
All TurboTax® Offerings Reviews - Page 4110
Date published: 2023-04-06
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Chuck5157 from
Turbo Tax is OK
The experience today was frustrating. The transfer of data from Raymond James did not go smoothly, particularly the 1099R. When I selected the same accounts as last year, I was directed to select the financial institution, enter account # and document ID # when all that information should have been available. Then in review, I had to enter my name, address and other information. Then I had to eliminate duplicate forms. Very poor!
Date published: 2023-04-06
Rated 5 out of 5 by
Al 7631 from
User friendly
Have been using for over 10 years, I just wish state e-file was cheaper.
Date published: 2023-04-06
Rated 5 out of 5 by
RSidLew from
Ease of function and navigation
The added photo capture of documents made it easy to upload and complete sections on required tax documents. Step-by-step instructions with questions and tips to complete each section with immediate results and status updates.
Date published: 2023-04-06
Rated 5 out of 5 by
EmChi from
Turbo Tax is superb!
I enjoy and trust Turbo Tax. Their tools make filing taxes a much simpler process.
Date published: 2023-04-06
Rated 3 out of 5 by
null from
Good
I don't believe I was prompted to skip the Florida State Tax. So I ended up paying the $60.
Date published: 2023-04-06
Rated 5 out of 5 by
Pugh1990 from
Great Product
I've been using Turbo Tax for years, it makes filing taxes so easy!!
Date published: 2023-04-06
Rated 3 out of 5 by
Great Granny B from
Easy improvements would make it 5 star
I use TurboTax every year so they have my prior year records but there are still so many questions that say "did you have XXX form last year, what did you put in this form last year, please provide the amount you entered last year, etc..." It would be so easy to program TurboTax to pull that information and populate the form instead constantly asking us to go look it up. There are many instances where it populates with prior year information, so I know it can be done. It would be nice if you would either provide the name of the form, or the purpose of the form when your program asks if we need that form. I always have to search of google to answer the question, this is an easy fix. Once again this isn't consistent, sometimes it provides a name and description and other times it just lists a form number. I do appreciate when it when it reflects "last year you input $$$$$, or last year this was blank". I wish it would say that on every form/page that we use year to year. I also appreciate the "this is not common" statements, it's a clue to not spend a ton of time looking that particular category up. Each year, I have the darndest time trying to locate the business expense section. It's strange to find it under "income" then "edit" income. Expenses are deductions and I intuitively keep looking for it under deductions! Each year, I end up doing a search for it. Maybe have a sentence that says, if you have office expenses, please go to the 'income' area to input.
Date published: 2023-04-06
Rated 5 out of 5 by
Carley 5K from
Awesome! Easy!
Turbo tax made doing my self employed taxes easy! Highly recommended.
Date published: 2023-04-06
Rated 5 out of 5 by
Gary Engraving from
Turbo Tax Software for 2022
The 2022 software product worked for me as it has for the past several years. However, I was thrown a curve ball when I found in the fine print that this year's product was no longer compatible with my Mac's OS. That led to several help sessions and ultimately back to the Sam's Club to exchange for another DVD. It was a bit messy to get the download on my computer, but once there, it worked well.
Date published: 2023-04-06
Rated 4 out of 5 by
Grandma Alice from
Turbo Tax Is Excellent
Have used Turbo Tax very successfully for decades. Especially appreciate carry forward feature from information on prior returns. Some of the questions on a state return we file regarding state specific income are a bit ambiguous but we have never had a significant problem. Great software program.
All TurboTax® Offerings Reviews - Page 4110
Date published: 2023-04-06