TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Mamacita7575 from
TurboTax was amazing
It was my first time using TurboTax myself other people have done it for me and it was so fast and easy
Date published: 2023-04-19
Rated 5 out of 5 by
sandyTravel from
Thank goodness for TurboTax
I have used it for several years now. I find it user friendly.
Date published: 2023-04-19
Rated 1 out of 5 by
Luis and Edith from
Poor I got rejected my taxes 6 times since 4/15/23
No help how to fix or was a problem with website that cannot send taxes?
Date published: 2023-04-19
Rated 5 out of 5 by
4faris from
the live assistance was very helpful
the program was preaty clear how to use and the live assistance personal were very helpful and patient.
Date published: 2023-04-19
Rated 1 out of 5 by
Rejected for AGI from
Rejected taxes
I keep getting rejected for my AGI. When calling for help a lot of the time people were confused and couldn’t help me out. FYI you can’t get a refund.
Date published: 2023-04-19
Rated 5 out of 5 by
Tommyhib84 from
Turbo tax was great
It helped me to understand everything every step of the way
Date published: 2023-04-19
Rated 4 out of 5 by
Shea1417 from
Turbo tax was alrite
I filed with some complications but got passed them
Date published: 2023-04-19
Rated 5 out of 5 by
Josh4507 from
Very helpful
The live agent was extremely helpful and was able to answer all of my questions.
Date published: 2023-04-19
Rated 2 out of 5 by
QuickbooksUserSinc1999 from
W-2C for Businesses 1120S
It doesn't appear that you can correct W-2 nor file them electronically if you are a business. It does not appear that W-2C are available for this. While I believe that TurboTax for Businesses is GREAT for somebody who understands how to file taxes for a business, I do believe that a business owner is truly better off having an accountant (not say HR Block people who just mindlessly enter amounts) handle this for you, both to get it filed correctly, and honestly cheaper. TurboTax for business as well as TurboTax for individuals often comes close to hiring an accountant, if not exceeding it. They have separate charges for the software that may include your State forms, but don't tell you that they charge a pretty hefty fee for the electronic transfer for the state. This is also true for the individual tax forms. My suggestion is that you should use an accountant. However if you do understand tax accounting than go ahead and use this software. y
Date published: 2023-04-19
Rated 3 out of 5 by
SarTD from
Used to be great
The "walk through" help is not as good as it used to be and it was stumped on a number of forms I needed this year. Then it simply could not e-file. I would have been better off using paper forms which is disappointing after using Turbo Tax for more than 20 years!
All TurboTax® Offerings Reviews - Page 373
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mamacita7575 from
TurboTax was amazing
It was my first time using TurboTax myself other people have done it for me and it was so fast and easy
Date published: 2023-04-19
Rated 5 out of 5 by
sandyTravel from
Thank goodness for TurboTax
I have used it for several years now. I find it user friendly.
Date published: 2023-04-19
Rated 1 out of 5 by
Luis and Edith from
Poor I got rejected my taxes 6 times since 4/15/23
No help how to fix or was a problem with website that cannot send taxes?
Date published: 2023-04-19
Rated 5 out of 5 by
4faris from
the live assistance was very helpful
the program was preaty clear how to use and the live assistance personal were very helpful and patient.
Date published: 2023-04-19
Rated 1 out of 5 by
Rejected for AGI from
Rejected taxes
I keep getting rejected for my AGI. When calling for help a lot of the time people were confused and couldn’t help me out. FYI you can’t get a refund.
Date published: 2023-04-19
Rated 5 out of 5 by
Tommyhib84 from
Turbo tax was great
It helped me to understand everything every step of the way
Date published: 2023-04-19
Rated 4 out of 5 by
Shea1417 from
Turbo tax was alrite
I filed with some complications but got passed them
Date published: 2023-04-19
Rated 5 out of 5 by
Josh4507 from
Very helpful
The live agent was extremely helpful and was able to answer all of my questions.
Date published: 2023-04-19
Rated 2 out of 5 by
QuickbooksUserSinc1999 from
W-2C for Businesses 1120S
It doesn't appear that you can correct W-2 nor file them electronically if you are a business. It does not appear that W-2C are available for this. While I believe that TurboTax for Businesses is GREAT for somebody who understands how to file taxes for a business, I do believe that a business owner is truly better off having an accountant (not say HR Block people who just mindlessly enter amounts) handle this for you, both to get it filed correctly, and honestly cheaper. TurboTax for business as well as TurboTax for individuals often comes close to hiring an accountant, if not exceeding it. They have separate charges for the software that may include your State forms, but don't tell you that they charge a pretty hefty fee for the electronic transfer for the state. This is also true for the individual tax forms. My suggestion is that you should use an accountant. However if you do understand tax accounting than go ahead and use this software. y
Date published: 2023-04-19
Rated 3 out of 5 by
SarTD from
Used to be great
The "walk through" help is not as good as it used to be and it was stumped on a number of forms I needed this year. Then it simply could not e-file. I would have been better off using paper forms which is disappointing after using Turbo Tax for more than 20 years!
All TurboTax® Offerings Reviews - Page 373
Date published: 2023-04-19