TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Loved it! I was deciding between using TurboTax vs HR Block. I had them pulled up side by side and immediately noticed how user-friendly and aesthetically pleasing TurboTax was. As I progressed through filing my taxes with TurboTax I felt so confident and comfortable. I’d been putting off filing my taxes this year b/c I was anxious about filing by myself after filing with a tax preparer for the last three years. Great experience overall!
Date published: 2023-04-10
Rated 5 out of 5 by from Efficient Amended return process I needed to file amended federal and state returns and the software was very efficient in walking me through the various steps.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO!!!! works well, been using turbotax for decades thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Full service tax prep was great! The full service tax service was great and we loved our tax professional Kathleen, she was exceptional to work with. Our one critique would be that Turbo Tax should be more forthcoming with total costs and not wait until the end, filing in multiple states we are aware of additional costs, it would be helpful if they could just be upfront about it (Turbo Tax as a company, not Kathleen, she was great!)
Date published: 2023-04-10
Rated 5 out of 5 by from Desmond is a life-saver! I'm old and not computer literate AT ALL. Desmond powered through all the cussin' and yellin' and got me back on track and our taxes filed!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax user for 13 years - love it! TurboTax walks you through every possible situation and double and triple checks everything. For small business owners and those with a side gig, it's a life-saver!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file my taxes. I have been using Turbo Tax since 1995. It has been the easiest way to keep up on all of the changes. I have confidence in their support and expertise.
Date published: 2023-04-10
Rated 3 out of 5 by from Not as good as before Turbotax has WAY more up-sell screens than before. Very annoying. Plus it took me longer for you to accept my credit card information than it did to go through the preparation process.
Date published: 2023-04-10
Rated 5 out of 5 by from Awesome Software! Excellent software and user friendly! I would recommend the use of turbotax to anyone.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome! This was so very easy to do by myself! If I had a question or problem, I just typed my query in the search box and found the answer, such as directly taken to a specific form! I feel so proud of myself for being able to do this on my own as a single mom!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3590
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Loved it! I was deciding between using TurboTax vs HR Block. I had them pulled up side by side and immediately noticed how user-friendly and aesthetically pleasing TurboTax was. As I progressed through filing my taxes with TurboTax I felt so confident and comfortable. I’d been putting off filing my taxes this year b/c I was anxious about filing by myself after filing with a tax preparer for the last three years. Great experience overall!
Date published: 2023-04-10
Rated 5 out of 5 by from Efficient Amended return process I needed to file amended federal and state returns and the software was very efficient in walking me through the various steps.
Date published: 2023-04-10
Rated 5 out of 5 by from LOVE TURBO!!!! works well, been using turbotax for decades thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Full service tax prep was great! The full service tax service was great and we loved our tax professional Kathleen, she was exceptional to work with. Our one critique would be that Turbo Tax should be more forthcoming with total costs and not wait until the end, filing in multiple states we are aware of additional costs, it would be helpful if they could just be upfront about it (Turbo Tax as a company, not Kathleen, she was great!)
Date published: 2023-04-10
Rated 5 out of 5 by from Desmond is a life-saver! I'm old and not computer literate AT ALL. Desmond powered through all the cussin' and yellin' and got me back on track and our taxes filed!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax user for 13 years - love it! TurboTax walks you through every possible situation and double and triple checks everything. For small business owners and those with a side gig, it's a life-saver!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the easiest way to file my taxes. I have been using Turbo Tax since 1995. It has been the easiest way to keep up on all of the changes. I have confidence in their support and expertise.
Date published: 2023-04-10
Rated 3 out of 5 by from Not as good as before Turbotax has WAY more up-sell screens than before. Very annoying. Plus it took me longer for you to accept my credit card information than it did to go through the preparation process.
Date published: 2023-04-10
Rated 5 out of 5 by from Awesome Software! Excellent software and user friendly! I would recommend the use of turbotax to anyone.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome! This was so very easy to do by myself! If I had a question or problem, I just typed my query in the search box and found the answer, such as directly taken to a specific form! I feel so proud of myself for being able to do this on my own as a single mom!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3590