TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
jpfriedman7 from
PLEASE add unique account identifiers EVERYWHERE
When a taxpayer has multiple investment accounts with the same bank (e.g., Fidelity, Schwab), there is no way to tell which account TurboTax is referring to when it is prompting you to correct/update something (e.g, Foreign Tax Credit). Please contact me to discuss.
Date published: 2023-04-11
Rated 5 out of 5 by
ValRiv from
EASY TO FILE!
This year's filing was very easy and fast using Turbo Tax!
Date published: 2023-04-11
Rated 5 out of 5 by
Rosaloo from
Wonderful! Gets better each year!
I wish I could see more info for state taxes including what I have paid already in taxes verses what I owe, similar to what I can see in the Federal tax summaries.
Date published: 2023-04-11
Rated 5 out of 5 by
Oildowns from
Love It
It Was very easy to follow the instructions with the user friendly ptompts.
Date published: 2023-04-11
Rated 4 out of 5 by
I am Done 1 from
Longtime Customer
I find the online tax service to be too expensive. it's twice as much as computer tax program software that I have used for years, I will not use this service next year it much more expensive and I get to use fewer schedules/
Date published: 2023-04-11
Rated 4 out of 5 by
MMA4 from
Pretty good
Reps were nice and attentive and the waits weren't long. However, I definitely got mixed info on some topics which only confused me more.
Date published: 2023-04-11
Rated 1 out of 5 by
Danib12 from
ITS TO EXPENSIVE
It's convenient yes but the fees they charge are STUPID
Date published: 2023-04-11
Rated 5 out of 5 by
Angela888 from
Turbo Tax Live Chat Experience
Ms. Sherry, the Turbo Tax Live rep was wonderful and knowledgeable. She answered my question and assisted me in reporting my Form 1099-R.I so appreciate how she took her time with me.
Date published: 2023-04-11
Rated 4 out of 5 by
JLK07 from
Great tax tool with a few minor recommendations
This tool walked me through the tax prep process step by step with good info in the side notes. The only issue I had was with my non-resident state income tax forms. Unlike other tax software, Turbo Tax did not lead me into paying thousands of dollars in taxes to states where I earn rental income but owe no tax on my wages however, TT was not completely intuitive in the process. As a military member, the non-resident tax documents have always given me a tough time, just wish there was a tool out there for this specific situation, which is common for military.
Date published: 2023-04-11
Rated 4 out of 5 by
handees from
I like software on my machine
I am quite concerned that I do not have the software on my computer. It is easy enough to use.
All TurboTax® Offerings Reviews - Page 3457
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
jpfriedman7 from
PLEASE add unique account identifiers EVERYWHERE
When a taxpayer has multiple investment accounts with the same bank (e.g., Fidelity, Schwab), there is no way to tell which account TurboTax is referring to when it is prompting you to correct/update something (e.g, Foreign Tax Credit). Please contact me to discuss.
Date published: 2023-04-11
Rated 5 out of 5 by
ValRiv from
EASY TO FILE!
This year's filing was very easy and fast using Turbo Tax!
Date published: 2023-04-11
Rated 5 out of 5 by
Rosaloo from
Wonderful! Gets better each year!
I wish I could see more info for state taxes including what I have paid already in taxes verses what I owe, similar to what I can see in the Federal tax summaries.
Date published: 2023-04-11
Rated 5 out of 5 by
Oildowns from
Love It
It Was very easy to follow the instructions with the user friendly ptompts.
Date published: 2023-04-11
Rated 4 out of 5 by
I am Done 1 from
Longtime Customer
I find the online tax service to be too expensive. it's twice as much as computer tax program software that I have used for years, I will not use this service next year it much more expensive and I get to use fewer schedules/
Date published: 2023-04-11
Rated 4 out of 5 by
MMA4 from
Pretty good
Reps were nice and attentive and the waits weren't long. However, I definitely got mixed info on some topics which only confused me more.
Date published: 2023-04-11
Rated 1 out of 5 by
Danib12 from
ITS TO EXPENSIVE
It's convenient yes but the fees they charge are STUPID
Date published: 2023-04-11
Rated 5 out of 5 by
Angela888 from
Turbo Tax Live Chat Experience
Ms. Sherry, the Turbo Tax Live rep was wonderful and knowledgeable. She answered my question and assisted me in reporting my Form 1099-R.I so appreciate how she took her time with me.
Date published: 2023-04-11
Rated 4 out of 5 by
JLK07 from
Great tax tool with a few minor recommendations
This tool walked me through the tax prep process step by step with good info in the side notes. The only issue I had was with my non-resident state income tax forms. Unlike other tax software, Turbo Tax did not lead me into paying thousands of dollars in taxes to states where I earn rental income but owe no tax on my wages however, TT was not completely intuitive in the process. As a military member, the non-resident tax documents have always given me a tough time, just wish there was a tool out there for this specific situation, which is common for military.
Date published: 2023-04-11
Rated 4 out of 5 by
handees from
I like software on my machine
I am quite concerned that I do not have the software on my computer. It is easy enough to use.
All TurboTax® Offerings Reviews - Page 3457
Date published: 2023-04-11