TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Rosy72 from
Love turbo tax
Intuit turbo tax it Was easy and simple any person can used
Date published: 2023-04-13
Rated 5 out of 5 by
HollyB3678 from
love turbo tax
easy and helpful advice from online live chat, great tool to use
Date published: 2023-04-13
Rated 5 out of 5 by
Iyanna Brown from
This was Wonderful
This was a wonderful experience! This is my first time getting money back in 4 years!!
Date published: 2023-04-13
Rated 5 out of 5 by
BManey from
Great Stuff!
Thank you! Made it fun and easy! It's very easy to navigate! Thank You!
Date published: 2023-04-13
Rated 5 out of 5 by
Redeye 10 from
Excellent
Step by step instructions to the end. Well done. The Best.
Date published: 2023-04-13
Rated 5 out of 5 by
MissTails from
My Go-To For Tax Preparation
TurboTax Premium is great. I feel like a pro doing my taxes
Date published: 2023-04-13
Rated 2 out of 5 by
JMBehar from
TurboTax has some bugs that need to be addressed
Filled out my return without any problems. When the time came to file the taxes, I was forced to take a service or upgrade for more $$ that I did not need or was inclined to accept. When the time came to pay the fee for the service, your system prevented four different cards from being used claiming there was a problem with the payment method, CVV or expiration date or billing address despite my repeated attempts at double checking all information entered automatically and manually. I had to call numerous times over two days and finally after the fifth call, I was transferred to the conflict resolution desk where a supervisor name Dorothea endeavored without fail and finally resolved my issue. The other folks I spoke to before Dorothea were stuck in their algorithmic approach and did not appear to be able to think outside of the box,
Date published: 2023-04-13
Rated 5 out of 5 by
WTF99 from
Great Product
I like that I can do my taxes and be confident that they are correct. When I need an explanation, the information is easy to understand.
Date published: 2023-04-13
Rated 5 out of 5 by
CvWk from
Turbo Live
It was great to have someone answer important questions. This made us feel better.
Date published: 2023-04-13
Rated 4 out of 5 by
nana10 times from
Turbo tax is easy to use.
I am 73 years old and found Tubo tax very easy to use
All TurboTax® Offerings Reviews - Page 2927
Date published: 2023-04-13
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Rosy72 from
Love turbo tax
Intuit turbo tax it Was easy and simple any person can used
Date published: 2023-04-13
Rated 5 out of 5 by
HollyB3678 from
love turbo tax
easy and helpful advice from online live chat, great tool to use
Date published: 2023-04-13
Rated 5 out of 5 by
Iyanna Brown from
This was Wonderful
This was a wonderful experience! This is my first time getting money back in 4 years!!
Date published: 2023-04-13
Rated 5 out of 5 by
BManey from
Great Stuff!
Thank you! Made it fun and easy! It's very easy to navigate! Thank You!
Date published: 2023-04-13
Rated 5 out of 5 by
Redeye 10 from
Excellent
Step by step instructions to the end. Well done. The Best.
Date published: 2023-04-13
Rated 5 out of 5 by
MissTails from
My Go-To For Tax Preparation
TurboTax Premium is great. I feel like a pro doing my taxes
Date published: 2023-04-13
Rated 2 out of 5 by
JMBehar from
TurboTax has some bugs that need to be addressed
Filled out my return without any problems. When the time came to file the taxes, I was forced to take a service or upgrade for more $$ that I did not need or was inclined to accept. When the time came to pay the fee for the service, your system prevented four different cards from being used claiming there was a problem with the payment method, CVV or expiration date or billing address despite my repeated attempts at double checking all information entered automatically and manually. I had to call numerous times over two days and finally after the fifth call, I was transferred to the conflict resolution desk where a supervisor name Dorothea endeavored without fail and finally resolved my issue. The other folks I spoke to before Dorothea were stuck in their algorithmic approach and did not appear to be able to think outside of the box,
Date published: 2023-04-13
Rated 5 out of 5 by
WTF99 from
Great Product
I like that I can do my taxes and be confident that they are correct. When I need an explanation, the information is easy to understand.
Date published: 2023-04-13
Rated 5 out of 5 by
CvWk from
Turbo Live
It was great to have someone answer important questions. This made us feel better.
Date published: 2023-04-13
Rated 4 out of 5 by
nana10 times from
Turbo tax is easy to use.
I am 73 years old and found Tubo tax very easy to use
All TurboTax® Offerings Reviews - Page 2927
Date published: 2023-04-13