TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Rocks I love Turbox Tax. I have been using them for several years and I have no complaints.
Date published: 2023-04-16
Rated 3 out of 5 by from turbotax is not as good as it once was I dont feel as confident as I did in the past with Turbotax. Although my taxes have gotten more complicated, I dont think Turbotax has grown with my situation. Not as intuitive as it once was and I caught a critical error was that could have cost me quite a bit.
Date published: 2023-04-16
Rated 5 out of 5 by from very nice lady supported me all the way to the end The software need to improve online! With old CD on my PC I was able to do the work offline with all bank and history in formation automatically updated from last year. But I was not able to do it with online version in my Mac book PC and login is very difficult too! And as a COSTCO member I was purchased CD every year before but not this! I rented my only house to generate income to get in covered CA for insurance qualification requirement. But SSA did not consider these 3 years as working years in my account which I have did my tax returns with turbortax and 2019 Turbotax had charged $700 for SSA but none of them was shown up in SSA my account statement.
Date published: 2023-04-16
Rated 1 out of 5 by from fork turbotax and your lobbying bull you're all just corrupt middlemen get a real job. if it wasn't for your lobbying and money in politics we could have a normal easy tax system like basically every other country
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is Excellent love using turbo taxes every year, such a great service.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo tax is okay. Turbo tax is easy to follow but confusing as to what, where or why the answers to the questions are being entered on my tax document.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax Turbo tax was easy to use and understandable. I had a few glitches when using Turbo Tax on a MAC. It wouldn't let me save my work onto an external drive. I had to go to the online FAQ and found the answer there. I was also having a hard time purchasing another State form. So, I went on a Microsoft windows computer to finish using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is my year after year tax prep program, I've used TurboTax for many years now. It is thorough but when switching back and forth from my financial records to TurboTax, the site requires a full sign on each time. Also it does not stay on the same page I was working on in Turbo tax. So much time is wasted just signing back on and searching for where I was. This does add to the already tax prep angst. Surely in today's hyper tech world this could be updated after all these years??
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax made filing taxes easy! TurboTax is easy to follow and understand. It is almost like a game where you get to see how much you win.
Date published: 2023-04-16
Rated 3 out of 5 by from ITS GOOD its good could be better i tried to connect my quickbooks to input all expensed faster i couldnt figure out how to do it. i input everything by typing it in. i did like the search bar for common questions. i would like more clarity on what can be deducted in the description of each task. also the questions about tax credits at the end were kind of confusing over all it was good.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Rocks I love Turbox Tax. I have been using them for several years and I have no complaints.
Date published: 2023-04-16
Rated 3 out of 5 by from turbotax is not as good as it once was I dont feel as confident as I did in the past with Turbotax. Although my taxes have gotten more complicated, I dont think Turbotax has grown with my situation. Not as intuitive as it once was and I caught a critical error was that could have cost me quite a bit.
Date published: 2023-04-16
Rated 5 out of 5 by from very nice lady supported me all the way to the end The software need to improve online! With old CD on my PC I was able to do the work offline with all bank and history in formation automatically updated from last year. But I was not able to do it with online version in my Mac book PC and login is very difficult too! And as a COSTCO member I was purchased CD every year before but not this! I rented my only house to generate income to get in covered CA for insurance qualification requirement. But SSA did not consider these 3 years as working years in my account which I have did my tax returns with turbortax and 2019 Turbotax had charged $700 for SSA but none of them was shown up in SSA my account statement.
Date published: 2023-04-16
Rated 1 out of 5 by from fork turbotax and your lobbying bull you're all just corrupt middlemen get a real job. if it wasn't for your lobbying and money in politics we could have a normal easy tax system like basically every other country
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax is Excellent love using turbo taxes every year, such a great service.
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo tax is okay. Turbo tax is easy to follow but confusing as to what, where or why the answers to the questions are being entered on my tax document.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo tax Turbo tax was easy to use and understandable. I had a few glitches when using Turbo Tax on a MAC. It wouldn't let me save my work onto an external drive. I had to go to the online FAQ and found the answer there. I was also having a hard time purchasing another State form. So, I went on a Microsoft windows computer to finish using Turbo tax.
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is my year after year tax prep program, I've used TurboTax for many years now. It is thorough but when switching back and forth from my financial records to TurboTax, the site requires a full sign on each time. Also it does not stay on the same page I was working on in Turbo tax. So much time is wasted just signing back on and searching for where I was. This does add to the already tax prep angst. Surely in today's hyper tech world this could be updated after all these years??
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax made filing taxes easy! TurboTax is easy to follow and understand. It is almost like a game where you get to see how much you win.
Date published: 2023-04-16
Rated 3 out of 5 by from ITS GOOD its good could be better i tried to connect my quickbooks to input all expensed faster i couldnt figure out how to do it. i input everything by typing it in. i did like the search bar for common questions. i would like more clarity on what can be deducted in the description of each task. also the questions about tax credits at the end were kind of confusing over all it was good.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2586