TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from User friendly and easy Turbo Tax was so easy to use and so easy to walk through taxes step by step. I have used it for 3 years now and every time I feel so much more confident because they make it so much less scary to file for tax returns.
Date published: 2023-04-15
Rated 3 out of 5 by from Gets 'er done Its clunky and opaque as all get out, but it works.
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy! I've been so nervous but this made it so easy for me to understand and complete.
Date published: 2023-04-15
Rated 4 out of 5 by from Every Year same problem with California Taxes No issues with the Federal program but each year the CA state program does not work properly for those folks that are expats working and living in a foreign country. this year I thought it was fixed. It was not. The California Program will not accept foreign addresses. After you put in the foreign address, the program requires a U.S. City and Zip Code for that address. So I made one up otherwise I could not file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is so easy! I used a tax accountant for a couple of years and the cost just kept going up. I spent so much time gathering support info for him and reviewing and correcting the returns. Now with TurboTax, it takes me 4 hours start to finish to complete my annual return. And it's fool proof!
Date published: 2023-04-15
Rated 1 out of 5 by from service charges ramp up as rejections happen filed, rejected, charged even more to file after fixing. I'm now up to $200 in charges for a simple return. An accountant and personalized service are looking like a better value for next year.
Date published: 2023-04-15
Rated 3 out of 5 by from Online Turbo Tax Entering data was easy. However, reviewing the work was difficult and confusing. It was difficult to understand what being requested during error correction during the reviews
Date published: 2023-04-15
Rated 5 out of 5 by from Mahalo TurboTax TurboTax is a wonderful service! I especially like my TurboTax Expert, Stephanie, who is extremely helpful, knowledgable, and great to work with.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is continuously the way to go. I've used Turbo for 12 of the last 13 years. I've had some complicated income situations and the only time I couldnt figure out how to file with Turbo was 2020 where I had 5 employers and tons of government assistance forms,etc.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax Premium is so exploitative Any time you want to look at the options so just simply click one of their options that they constantly force on you, you cant revert it. Thats ridiculous given the fact that I didn't use any of the features of the premium plan.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2545
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from User friendly and easy Turbo Tax was so easy to use and so easy to walk through taxes step by step. I have used it for 3 years now and every time I feel so much more confident because they make it so much less scary to file for tax returns.
Date published: 2023-04-15
Rated 3 out of 5 by from Gets 'er done Its clunky and opaque as all get out, but it works.
Date published: 2023-04-15
Rated 5 out of 5 by from Super easy! I've been so nervous but this made it so easy for me to understand and complete.
Date published: 2023-04-15
Rated 4 out of 5 by from Every Year same problem with California Taxes No issues with the Federal program but each year the CA state program does not work properly for those folks that are expats working and living in a foreign country. this year I thought it was fixed. It was not. The California Program will not accept foreign addresses. After you put in the foreign address, the program requires a U.S. City and Zip Code for that address. So I made one up otherwise I could not file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is so easy! I used a tax accountant for a couple of years and the cost just kept going up. I spent so much time gathering support info for him and reviewing and correcting the returns. Now with TurboTax, it takes me 4 hours start to finish to complete my annual return. And it's fool proof!
Date published: 2023-04-15
Rated 1 out of 5 by from service charges ramp up as rejections happen filed, rejected, charged even more to file after fixing. I'm now up to $200 in charges for a simple return. An accountant and personalized service are looking like a better value for next year.
Date published: 2023-04-15
Rated 3 out of 5 by from Online Turbo Tax Entering data was easy. However, reviewing the work was difficult and confusing. It was difficult to understand what being requested during error correction during the reviews
Date published: 2023-04-15
Rated 5 out of 5 by from Mahalo TurboTax TurboTax is a wonderful service! I especially like my TurboTax Expert, Stephanie, who is extremely helpful, knowledgable, and great to work with.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is continuously the way to go. I've used Turbo for 12 of the last 13 years. I've had some complicated income situations and the only time I couldnt figure out how to file with Turbo was 2020 where I had 5 employers and tons of government assistance forms,etc.
Date published: 2023-04-15
Rated 2 out of 5 by from TurboTax Premium is so exploitative Any time you want to look at the options so just simply click one of their options that they constantly force on you, you cant revert it. Thats ridiculous given the fact that I didn't use any of the features of the premium plan.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2545