TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 4 out of 5 by
MayaC from
User friendly and easy
Turbo Tax was so easy to use and so easy to walk through taxes step by step. I have used it for 3 years now and every time I feel so much more confident because they make it so much less scary to file for tax returns.
Date published: 2023-04-15
Rated 3 out of 5 by
Yuma Lefty from
Gets 'er done
Its clunky and opaque as all get out, but it works.
Date published: 2023-04-15
Rated 5 out of 5 by
Toon1496 from
Super easy!
I've been so nervous but this made it so easy for me to understand and complete.
Date published: 2023-04-15
Rated 4 out of 5 by
Erik F from
Every Year same problem with California Taxes
No issues with the Federal program but each year the CA state program does not work properly for those folks that are expats working and living in a foreign country. this year I thought it was fixed. It was not. The California Program will not accept foreign addresses. After you put in the foreign address, the program requires a U.S. City and Zip Code for that address. So I made one up otherwise I could not file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by
Campo72 from
TurboTax is so easy!
I used a tax accountant for a couple of years and the cost just kept going up. I spent so much time gathering support info for him and reviewing and correcting the returns. Now with TurboTax, it takes me 4 hours start to finish to complete my annual return. And it's fool proof!
Date published: 2023-04-15
Rated 1 out of 5 by
1Jeremy from
service charges ramp up as rejections happen
filed, rejected, charged even more to file after fixing. I'm now up to $200 in charges for a simple return. An accountant and personalized service are looking like a better value for next year.
Date published: 2023-04-15
Rated 3 out of 5 by
62SOTEX from
Online Turbo Tax
Entering data was easy. However, reviewing the work was difficult and confusing. It was difficult to understand what being requested during error correction during the reviews
Date published: 2023-04-15
Rated 5 out of 5 by
JJwithAloha from
Mahalo TurboTax
TurboTax is a wonderful service! I especially like my TurboTax Expert, Stephanie, who is extremely helpful, knowledgable, and great to work with.
Date published: 2023-04-15
Rated 5 out of 5 by
CactusRitchie from
TurboTax is continuously the way to go.
I've used Turbo for 12 of the last 13 years. I've had some complicated income situations and the only time I couldnt figure out how to file with Turbo was 2020 where I had 5 employers and tons of government assistance forms,etc.
Date published: 2023-04-15
Rated 2 out of 5 by
arif101 from
TurboTax Premium is so exploitative
Any time you want to look at the options so just simply click one of their options that they constantly force on you, you cant revert it. Thats ridiculous given the fact that I didn't use any of the features of the premium plan.
All TurboTax® Offerings Reviews - Page 2545
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
MayaC from
User friendly and easy
Turbo Tax was so easy to use and so easy to walk through taxes step by step. I have used it for 3 years now and every time I feel so much more confident because they make it so much less scary to file for tax returns.
Date published: 2023-04-15
Rated 3 out of 5 by
Yuma Lefty from
Gets 'er done
Its clunky and opaque as all get out, but it works.
Date published: 2023-04-15
Rated 5 out of 5 by
Toon1496 from
Super easy!
I've been so nervous but this made it so easy for me to understand and complete.
Date published: 2023-04-15
Rated 4 out of 5 by
Erik F from
Every Year same problem with California Taxes
No issues with the Federal program but each year the CA state program does not work properly for those folks that are expats working and living in a foreign country. this year I thought it was fixed. It was not. The California Program will not accept foreign addresses. After you put in the foreign address, the program requires a U.S. City and Zip Code for that address. So I made one up otherwise I could not file my taxes.
Date published: 2023-04-15
Rated 5 out of 5 by
Campo72 from
TurboTax is so easy!
I used a tax accountant for a couple of years and the cost just kept going up. I spent so much time gathering support info for him and reviewing and correcting the returns. Now with TurboTax, it takes me 4 hours start to finish to complete my annual return. And it's fool proof!
Date published: 2023-04-15
Rated 1 out of 5 by
1Jeremy from
service charges ramp up as rejections happen
filed, rejected, charged even more to file after fixing. I'm now up to $200 in charges for a simple return. An accountant and personalized service are looking like a better value for next year.
Date published: 2023-04-15
Rated 3 out of 5 by
62SOTEX from
Online Turbo Tax
Entering data was easy. However, reviewing the work was difficult and confusing. It was difficult to understand what being requested during error correction during the reviews
Date published: 2023-04-15
Rated 5 out of 5 by
JJwithAloha from
Mahalo TurboTax
TurboTax is a wonderful service! I especially like my TurboTax Expert, Stephanie, who is extremely helpful, knowledgable, and great to work with.
Date published: 2023-04-15
Rated 5 out of 5 by
CactusRitchie from
TurboTax is continuously the way to go.
I've used Turbo for 12 of the last 13 years. I've had some complicated income situations and the only time I couldnt figure out how to file with Turbo was 2020 where I had 5 employers and tons of government assistance forms,etc.
Date published: 2023-04-15
Rated 2 out of 5 by
arif101 from
TurboTax Premium is so exploitative
Any time you want to look at the options so just simply click one of their options that they constantly force on you, you cant revert it. Thats ridiculous given the fact that I didn't use any of the features of the premium plan.
All TurboTax® Offerings Reviews - Page 2545
Date published: 2023-04-15