TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Quick and Easy to use TurboTax always makes taxes seem easy, and I like the system reviews to ensure everything has been completed.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes tax preparation a pleasant experience. Turbo Tax makes what used to be a drawn out and tedious process quick and painless. After initially setting up an account, the program automatically populates my returns with my personal information and imports the figures from my W-2. It allows me to easily compare information from my prior year returns. Corrections can be made at any time to a particular form and carry through the whole return, which beats having to redo math with paper forms. There are plenty of self-help articles associated with individual entries if you have questions about a particular subject. Plus the program has performed flawlessly every time I have used it. The presentation is visually attractive, instructions are very clearly written, response time is quick and I have never run into any glitches / hangups. There are multiple options for filing, payment of fees and payment of taxes due or delivery of refunds. This is a great program and actually makes the process pleasant. I love the digital age!
Date published: 2023-04-16
Rated 5 out of 5 by from Highly Recommend We have been using this for years now, super easy to use. Walks you through each step. even when it isn't typical tax situations.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go!! I have always used Turbo tax. The website is easy to follow. No professional words that no one can understand.
Date published: 2023-04-16
Rated 5 out of 5 by from quick and easy tax filing was quick and easy. It was a stressful year and you made this part much easier
Date published: 2023-04-16
Rated 5 out of 5 by from Helpful in Stressful Tax Situation It was easy to use TurboTax for my tax situation and for me, worth the payment this time
Date published: 2023-04-16
Rated 5 out of 5 by from thanks for explanation of numbers calculated the explanation and how the actual numbers were derived on my tax return was very helpful and educational.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbotax It is very easy and safe my time and money Thanks TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax is great I love using turbotax because of the ease of the software. This is my 8th year and the ease has improved each year. Highly recommend this software to anyone
Date published: 2023-04-16
Rated 1 out of 5 by from Unbelievable This year that I had to file my taxes I included unemployment compensation. Turbo Tax forced me to upgrade to deluxe version in which case I had to give them 100$. Every time I clicked to enter my 1099G it wouldnt let me proceed without upgrading. Will not be filing with Turbo Tax again next year!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2255
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and Easy to use TurboTax always makes taxes seem easy, and I like the system reviews to ensure everything has been completed.
Date published: 2023-04-16
Rated 5 out of 5 by from Makes tax preparation a pleasant experience. Turbo Tax makes what used to be a drawn out and tedious process quick and painless. After initially setting up an account, the program automatically populates my returns with my personal information and imports the figures from my W-2. It allows me to easily compare information from my prior year returns. Corrections can be made at any time to a particular form and carry through the whole return, which beats having to redo math with paper forms. There are plenty of self-help articles associated with individual entries if you have questions about a particular subject. Plus the program has performed flawlessly every time I have used it. The presentation is visually attractive, instructions are very clearly written, response time is quick and I have never run into any glitches / hangups. There are multiple options for filing, payment of fees and payment of taxes due or delivery of refunds. This is a great program and actually makes the process pleasant. I love the digital age!
Date published: 2023-04-16
Rated 5 out of 5 by from Highly Recommend We have been using this for years now, super easy to use. Walks you through each step. even when it isn't typical tax situations.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the way to go!! I have always used Turbo tax. The website is easy to follow. No professional words that no one can understand.
Date published: 2023-04-16
Rated 5 out of 5 by from quick and easy tax filing was quick and easy. It was a stressful year and you made this part much easier
Date published: 2023-04-16
Rated 5 out of 5 by from Helpful in Stressful Tax Situation It was easy to use TurboTax for my tax situation and for me, worth the payment this time
Date published: 2023-04-16
Rated 5 out of 5 by from thanks for explanation of numbers calculated the explanation and how the actual numbers were derived on my tax return was very helpful and educational.
Date published: 2023-04-16
Rated 5 out of 5 by from I love Turbotax It is very easy and safe my time and money Thanks TurboTax
Date published: 2023-04-16
Rated 5 out of 5 by from turbotax is great I love using turbotax because of the ease of the software. This is my 8th year and the ease has improved each year. Highly recommend this software to anyone
Date published: 2023-04-16
Rated 1 out of 5 by from Unbelievable This year that I had to file my taxes I included unemployment compensation. Turbo Tax forced me to upgrade to deluxe version in which case I had to give them 100$. Every time I clicked to enter my 1099G it wouldnt let me proceed without upgrading. Will not be filing with Turbo Tax again next year!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2255